Ask the Community

I’m working on a prototype of a website to purchase tickets for events, and I have the checkout process set up like this:Go to ‘Schedule’,Select the show (in this case, the show for ‘Mello Quake’),Select ‘Add To Cart’, which redirects you to your cart.Note: When adding to cart, this toggles a “Cart” variable to be set to “True”, which will change the ‘Add to Cart’ button to a variant that reads “View in Cart”. Both buttons have an animated hover state.From there, you are able to empty the cart by making the counter in the cart go to ‘0’. A pop up will appear as a warning, letting you know that this will empty the cart, and ask the user if that’s what they want to do. When testing this, I have been hitting “Yes” to empty the cart. Doing this will set the “Cart” variable to “False”. Ideally, when the “Cart” variable is set back to false, the button on the show page will change back to the “Add to Cart” varia

When iterating with UI changes with Figma Make, I have to constantly copy either the zip file over to my IDE or manually copy the code changes.Is there anyway I can have my account connected on Cursor and prompt Figma via Cursor chat so it can directly make changes to my codebase.Thanks!

Hi all (and hopefully someone from the Figma team),I’m writing this post after spending days trying to figure out whether it is currently possible to sell a Figma plugin, and I’m honestly shocked at how contradictory, confusing, and out-of-date the information is across the official documentation and forum posts—even posts by Figma staff. I’m not alone in this confusion. Let me lay out what I’ve found and where the contradictions lie. 🔒 1. Official documentation (as of now) says the Community Seller program is closedFrom the official documentation on selling Community resources:“Note: We are not approving new creators to sell paid files on Community at this time.”This implies that unless you were alread

Hello Brains Trust, I am stuck.I am trying to get a navigation bar's scroll position to stay at the top of a frame (a prototype website) as one scrolls down. I want the nav bar to be visible at all times, even when scrolled all the way to the bottom of the page - but it just won't. I have done every step recommended:Select the navigation bar instance in the Home frame. In the Prototype tab, select Sticky from the Position menu. Open the Auto layout settings, and make sure Canvas stacking is set to First on top. It is at the highest layer order within the frame It is fully inside the frame, with all appropriate properties enabled I have tried every configuration of ‘Overflow Behaviour’ and nothing works (none, horizontal, vertical, b

I am being invited to view a file, but when I click accept, it says it is restricted. This has happened with three different files for one of my co-workers. An outside organization is sending us access to view, but when we click accept in our email, it still says restricted. I have clicked " ask to be added,” and I have asked the other organization, but they are not getting emails that I am doing this. My email is correct, and I have cleared my cache. I have double checked that they have sent view access and they have done all the same steps for my manager and he has no issuing accessing the files. But me and my co-worker do, we have done everything on our part but there is clearly a Figma issue. This has been going on for 2 weeks.

Figma said i had to have a business account to add more credits, so i added my business account but i can't access the project now even though I have crdits on my business account and Figma... what a mess.

Hi Figma Support Team,I'm reaching out to request a refund for an accidental renewal of my personal Figma Make (monthly) plan.My team has recently migrated to an organization account, so I no longer use the plan tied to my personal account. The renewal was unintentional, and I'd appreciate it if you could process a refund at your earliest convenience.Please let me know if you need any additional information to move forward.Thank you for your time, and I look forward to hearing from you soon.

Hi all,I’m currently updating and simplifying my button library. At the moment, the leading and trailing icons are set up as separate variants of the button, which means I have to manage them across all states (default, hover, active, disabled).To improve this, I’m trying to use the new slots update so I can combine everything into a single component - using one slot that includes two icons and a text element - rather than relying on multiple icon variants.However, I’m running into an issue:When I edit the button layout (for example, moving or removing an icon) and then switch the button to a different state, the colours of the icons and text don’t update - they stay the same.I’ve set up variables to handle global colour changes across the buttons, but these don’t seem to apply correctly to elements inside the slots when switching between states (default, hover, active, disabled).Does anyone know how I can ensure the colours of element

My bottom navbar disappears in prototype view mode whenever I set it to “Fixed(Stay in place)”. I want the navbar visible during scrolling.

Hi everyone.I’m new to Figma and UI/UX design. I’m trying to make a feature table for a product. I made the table which consists of 2 columns and 8 rows and it’s an Autolayout. When I set the width of the cells to “fixed”, the table is responsive to resizing but when adding text to the cell, parts of the text appear out of the frame. Setting the width to “hug content” fixes this issue but this pushes the cells out of the frame and also the table is no longer responsive to resize. Please help :’) 

I have been using Figma make for a project and its actually been great, but for the last week (started Monday, currently Friday) I have been getting the same error message! I have plenty of credits.  I have installed the app, restarted my router, called my internet people, logged a help desk reqeust and still no luck. I see a few other people have had the same problem, but there was no solution posted, it just started magically ‘working again’… so I’m hoping this post is the bit of magic I need to get cracking on with my project. 👯 

Was hoping for some clarity in regards to how credit consumption works with an initial prototype design prompt (20 credits) vs an iteration prompt to refine the result? Similarly, how does the credit consumption work with multi-faceted refinement/iteration prompts vs single task based refinements?Thanks 

Hi everyone,I’m facing a confusing issue. A colleague and I are working on the same Figma file, but our Layers Panels look different.As you can see in the attached screenshot, my colleague can see actual image thumbnails (visual previews) next to the layer names in the panel. On my side, I only see the standard generic icons (like the hashtag for frames or the square for rectangles).We are both using the same file, but I cannot find a way to enable this visual preview. Is there a way to turn this on? Could it be related to the Figma version (Desktop app vs. Browser)? Does it require a specific plugin that I might be missing? It would be very helpful to have this visual guide for organization. Any ideas on why this is happening?Thank you! 

I am not getting any respones or new tickets raised for quite a simple issue.

Hi, would love any help and support possible from the community. I have been using Figma Make constantly for the past 3 months to build an app idea that I have.  Yesterday at 5pm PST figma Make stopped accepting my prompts, it goes from “Thinking”, to “Summarizing chat history….” and then times out with a internet connection error.  My internet is working great, speed tested using other apps.  I am still connected to Supabase and the app still displays and works on the figma screen.  I can’t use the AI Chat at all and am at a standstill.I also noticed yesterday in Figma Make that after my prompts and Figmas response, I use to have a version number of the updated version.  All of a sudden yesterday before this issue I don’t have version numbers anymore.  I have an up thumb, down thumb, and ai icon shat shows how many AI credits I used.Complete side note.  I have been told that my account will start tracking AI credits as of tomorrow.I am not tecnic

hi all,I wanted to know if I can train Figma make with existing design system of a company and then generate designs only based on that designs system.thanks

My company is on the Professional plan with 'Collab' access. I would like to know if using the 'Anyone with the link can edit' sharing option incurs any extra costs under this plan

i canot import a image

I submitted Claude Canvas 3 weeks ago, still no updates on timeline. Every time I ask, I get a non-committal vague reply from the support team.  What is going on with their approval process? Figma is become such a bottleneck. Anyone here with recent plugin approval experience? 

Is anyone else having issues with contacting support to resolve issues on their subscription? I’ve reached out to support twice and each time they transfer me to sales but no one follows up. It’s been almost a month of trying to reduce the number of seats on my org subscription before it gets renewed. Any advice on how I can get this resolved ASAP? I really don’t want to get charged again.

Hey all, I am finally getting round to trialing out Code Connect, Figma MCP and the like to see how it all works and if there are any noticeable benefits to these features for my wider team.I had some issues initially setting up, but have finally gotten to the point where I can connect them to GitHub, for testing  purposes I am using the Figma Design System and corresponding coded components. However when connected, I get this error, and I am unsure how to fix it. Has anyone come across this before, and any advice on how to resolve? Thanks!  

Hi,I look after a CodeGen plugin, which my designer colleagues use and they have recently started investigating how to integrate Slots into their designs. Hence, I was looking into adding support to our plugin, but am having trouble parsing SlotNode types - as in the type is altogether not present from the plugin-typings? Is this expected, because it’s still in beta? Or have I missed to update something obvious - apologies if I have!The Figma app is showing the type if I log it to the console, I just can’t add any code to manipulate it.I am on v1.123.0 of the plugin typings.Thanks,Lachezar 

I am unable to locate a similar topic, but I have a client that is using a base component that changes color on hover. I have created the hover using variables for colors. The client will be changing the hover state color for each of the 100+ sites they are using.How can I map the hover color so it is a quick switch from one file to another without affecting the original component? Hoping there is an easy solution. Any help appreciated.

Hi! I'm trying to publish a file to the Figma Community from Tajreed, and it's currently showing "under review" status.The file is: شخصيات عربية احترافية ثلاثية الأبعاد من تجريد — 3D Professional Arab Characters Pack from TajreedCould someone from the moderation team check on this and let me know: Why it's under review? Is there anything I need to fix or update? How long should I expect to wait? Thanks in advance! 🙏 

I've been setting up a webhook integration to monitor file changes, and I ran into some confusing behavior with the FILE_UPDATED event. I'm sharing my findings here in case it helps someone else, and to confirm if this is the intended behavior.My Setup:Plan: Professional Plan Authentication: Personal Access Token Scopes: My token has webhooks:write, file_content:read, and file_comments:read permissions. Integration Tool: I'm using n8n (a workflow automation tool) which receives the webhook events. My n8n instance has a public URL and is reachable by Figma. Webhook Event: FILE_UPDATED