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I am doing some Usertesting, most of the other tests when perfectly.

But with this one user the prototype is stretched and squashed.

As shown in the picture below. (The red squares are covers)


You can even see the blue interaction box are offset from their original position.

Is this a known bug? Is there a fix for it?



I am a newbie and i did try to make a splash screen by watching step by step on youtube but i can do nothing to see the full screen. It just show a half of it.

Please help me.

Thank you so much for your responds


@Md_Hasan, @santosh, don’t know if it helps , but you can start Figma with the --use-angle=d3d11 flag. You can see an example here:



Only instead of the --disable-gpu-compositing flag, use --use-angle=d3d11.


@tank666 Thank you so much. Its worked. 🙏




Hi everyone when I preview my prototype it does not show on full screen. Please how do I fix this?. Thanks


Hiii!!

I was facing the SAME problem with Chrome. Now I tried to open the prototype with Firefox and it worked !!! 😍

Hope it works for you too 😊


Thanks a ton! It worked for me 🙂


It helps! thank you!!!

I changed from D3D9 to D3D11 and everything works fine now


my prototypes are being squeezed weirdly in the chosen frame. I’ve tried using 3 browsers and the figma desktop app. still same. any fix?




thanks, bro. it’s worked


use firefox for testing prototype


Im getting a strange issue where my black underline in my search bar gets distorted when the presentation is set to Fit – Scale Down to Fit Below



However, when I set my size to 100% – Display at Full Size the bar isn’t distorted



Hello i came with this problem, the presentation mode was broken… !

Capture d’écran 2021-08-05 à 15.54.52|690x363


I finally found how to fixe my problem, it maybe will solve your.

I just change the custom size of the device (from 500px → desktop size)


I hope it will help you !


Capture d’écran 2021-08-05 à 15.55.13


Capture d’écran 2021-08-05 à 15.56.19


hi! can anyone help me?

when i try to run the app i get the error:





I solved this problem here. In the browser configs, disable the hardware acceleration and done 🙂


good evening

please i have a problem that i can’t move when i launch the preview on figma i have a part of the right screen that is completely in black i don’t know what to do please help me.




При переходе в прототипирование происходит смещение и увеличение экрана телефона.Нижние кнопки при этом отображаются правильно и работают. Верхние

кнопки смещены. при клике экрана отображаются только контуры кнопок где они дожны находиться, но они работают. Подскажите. из за чего сдвигается экран во

всех прототипах!


Отключил в Google Chrome аппаратное ускорение. В декстопной версии прототип показывает криво, а в браузере нормально. Спасибо за совет


I have the same problem


ok thanks i’ll try it


I have the same problem

did you solve it?


Awesome! this worked. thanks


It worked for me too. Another alternative that also works in Chrome is to disable hardware acceleration.


How do I fix this?

The prototype black screen from PC




Worked for me in Chrome and app. Thanks, mate!