I have created new files and used templates but that zoom still appears no matter what I do.

I have also tried on other computers, I don’t know if I changed any settings in my account or if it is a figma error.

I need help. What can I do?

it work. Thank you so much for helping.

I’m using the desktop app

Please, I didn’t understand the first step you mentioned “Go to the properties of the Figma shortcut (right-click on the icon → “Properties” → “Shortcut” tab)”

Right click the Figma icon like this:

When run the prototype presentation, the frame android image, does not fit with the telephone frame on the presentation, it is crazy because the links for the buttons are actually on the right place, but the image is just not well displayed on the back ground. how can I fix this?

Now I know is not only my problem because I saw someone post similar issue with the image problem post onseptember 4th. but they close the case after 30 day with NO answers.

Actually disabling hardware acceleration will slow down Figma.

Disabling hardware acceleration might slow down Figma.

Encoutered this same problem but it can be solved by using Figma on a Firefox browser. The only problem is that your client may not be using Firefox.

Thanks man!

No puedo ver el prototipo, los wireframe salen todos defasados en figma de escritorio, en figma web y en figma mirroror

same probelm. i can only play the presentation mode in Firefox and it sucks!

why isn’t there a solution for that?

There is, read the first post that is marked as a solution. 😅

como soluciono este problema

y en la aplicacion como quito eso?

There are instructions in the first post.

well if you are using Figma software in windows, u can create a figma.bat file with the following content which will solve the issue.

START C:\Users%USERNAME%\AppData\Local\Figma\Figma.exe --use-angle=d3d11

this file you can keep on desktop as an icon for Figma, whenever you click this - it will open Figma with a proper flag which solves the display issue.

This solves only part of the problem. This doesn’t solve problem if distortion appers on the customers computer. In user test situation you can’t demand that customer start fixing this kind of stuff. This bug ruins user tests. Hope this gets fixed in Figma.

F

A post was merged into an existing topic: White vertical lines appearing in prototype/present

If the solution for windows desktop doesn’t work do this:

Wrap the file target extension in double quotes after the file path and the result will look like this

C:\Users%USERNAME%\AppData\Local\Figma\Figma.exe “- -use-angle=d3d11”

Agreed. Just experienced this in a remote user testing session and it was very disruptive.

Hello i am new to figma.

I see there is a weird magnifier box when i open prenstation view.

How to remove this

Please Help

Hi! I have a problem in presentation mode. How to solve it?

Yeah agreed, this isn’t a solution for people that are using prototypes to user test, especially unmoderated. 2/3 of my participants experienced this same issue yesterday. Please solve.