Skip to main content

Ask the Community

Have a question? The community is here to help!

  • 12,806 Topics
  • 34,105 Replies
12806 Topics
S
Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product?You are in the right place! 😉

Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first 
 Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community.   One topic per question
 If none of the existing topics cover what you need, feel free to create a new one.
To help keep the forum organized and help with search, create one topic for every individual question you have.   Review and use the pro tips 
 Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as pos

770
S
Figmate
16 days ago
KennLucas
KennLucasNew Participant
asked in Ask the Community
Swap Component Won't Expand to Fit the Content

First, so sorry to bring this up again. I know we have all struggled with this for a long time. Gleb seems to be the only master to have really nailed it!​@Gleb ,had this solved pretty well in a previous answer to someone. I have made it work in the past, but this time I am at my wits end!I tried a lot of different options. I tried making EVERYTHING hug. I tried the fix to fixed size without auto layout. It just is not working for me.I have a navbar component with a round “seal” logo displayed. However there are times where a different size or shape logo will have to be swapped there. I will not be the one controlling the logo, so vendors could throw in anything really.Here is the file that I have along with a video showing how I tried to do it. Figma is being weird about uploading the file and get my Figma file directly here.  I REALLY do not want to have someone detach the instances in order to customize that, but I am close to scrapping the whole thing.  I am exhausted and frustrate

00
KennLucas
3 minutes ago
dei_bit
dei_bit
asked in Ask the Community
Why do many shortcuts take so long to implement?

To begin with, I want to clarify, that I love Figma, it is literally the tool for web designers… sorry for the other aps, but Figma is, by its philosophy and its disposition, it is like that… so we have to collaborate to improve it as much as possible. The work that you team have done… pufff… is BRUTAL, you have really created something beautiful. Reflection: Well, as designers, or programmers we like Figma❤️…we really love it… It’s a beautiful tool. Why else would we spend time learning it and come to want more sophisticated and efficient workflows to be developed? This only happens when you have exhausted all the known methods that the program itself offers you to do what you can do… What I mean by this? In summary: the main question is clearly in the title of this topic… But really… Why is it taking so long? Is there anything we as developers can do about this? Should we stop insisting on wanting specific shortcuts that will never be implemented because it is not the

2383
Diogo_Figueira
2 hours ago
MiloW
MiloWNew Participant
asked in Ask the Community
Copying starts history - WHY?

OK, so a common thing, at least for me as a designer, is going back some steps, copying something and then going further to the “present” and using what I have copied. Now I don’t know if it’s in Figma (probably yes) but just now in FigJam it turned out going back and copying resets history which is a big NO NO. Why would copying start new history feed in the file?

204
MiloW
3 hours ago
a23Marcos
a23MarcosNew Member
asked in Ask the Community
Text exported as PNG does not have the same width and height that text that in the figma file

Hello, I spent some time trying to find a response in existing question but wasn’t able to. Here’s my problem: I have a text object that would show 593x89 (width and height) in the properties panel.  But, when I export the element to PNG, the file I get is smaller (cropped) 587x61 px The exported file is used to create HTML code to replicate the figma file, so when we set the asset to the same position that in the figma file (e.g. top: 219px, leftL 56px), it’ll look off position, because of the missing “padding”. Here is the exported “cropped” asset on top of the original image:  Is there a way to export the asset with a size matching the figma object, or to find out the “cropped” top and left pixels so it can be added to the top and left position? Thanks a lot in advance 

00
a23Marcos
3 hours ago
mvasilieva
mvasilievaNew Member
asked in Ask the Community
Communicating Components with conditional prototyping with hidden elements

Hi, I finally figured out conditional prototyping and this is a game changer to me.Now I can use component with only one variant, but conditionally prototyped.(If you need some example: it’s a check box, and when check an additional input field “Please, specify” appears)… By default, my variable is false (unselected checkmark) and the input is hidden.This is great for prototype and usability testing using the prototype, However, I have concerns about how my PM will comment my designs and also how developers will discover that?Do I still need to create another variant to show checked view? How do you solve this? 

40
mvasilieva
4 hours ago
Gopichand
Gopichand
asked in Ask the Community
How to change units of smart guides to Percentages

I’m working on a project in Figma and would like to align my elements using smart guides with percentages as the units. Currently, they display in pixels, but I need them to be in percentages to create a responsive design. Can someone guide me on how to change the units of smart guides to percentages in Figma? Your help would be greatly appreciated!

3092
Morris_Joe
4 hours ago
Hannah Mclaughlin
Hannah MclaughlinNew Member
asked in Ask the Community
Issue with getting a button click to navigate to another page

Hi there, I’m having an issue with being able to click a button an navigate to another screen. I’m not sure what I’m doing wrong but when I select the play button and ad interaction - on tap - navigate to, there is no option to navigate to the “Game UI” screen? I’d really appreciate any advice, thank you!  

111
Avokadomos
5 hours ago
Artaherzadeh
Artaherzadeh
asked in Ask the Community
Change open/close direction for auto animate

Hi I want this component to be opened in the blue arrow direction but no matter what I do, it will open in the red line. When I click on the chat button, it should go up right, not down left.

2402
Avokadomos
5 hours ago
PandaUser
PandaUserNew Member
asked in Ask the Community
Request for early access to Figma AI

Hello,I am writing to you as a loyal and professional Figma user for several years. I would like to express my interest in the new UI3 and Figma AI features that you recently introduced.I'm a designer who uses Figma on a daily basis to create designs, logos, website models, branding and many other creative projects. I'm also registered with Figma Pro through my school, which allows me to take full advantage of your platform's features.Having followed Figma announcements and updates closely, I quickly expressed my interest in Figma AI by activating it in my account settings as soon as possible. However, despite using Figma intensively for several hours each day, I still haven't had access to this feature.I understand that Figma AI is being rolled out gradually and randomly, and that some people have been lucky enough to get it before me. Nevertheless, I've been looking forward to using Figma AI for several months now, and I'm convinced that this feature would be a great help in my day-t

82
PandaUser
5 hours ago
Ouso
Ouso
asked in Ask the Community
AI features

I just purchased a professional subscription today, but I cannot find any AI features on my interface, How can I fix this? do I need. to enable them or do sth about it?

442
John55
6 hours ago
Stenly
StenlyNew Member
asked in Ask the Community
How do I create this text effect in Figma

Can you do it with gradient perhaps? This far haven’t figured it out yet.

121
Avokadomos
7 hours ago
haijing.zhang
haijing.zhangNew Member
posted in Ask the Community
Figma vs Figjam for competative research that contains a lot of website images

Hello, I’m working on a UX analysis work that will contain a lot of screenshots from different competitor websites. Which type of file will be more suitable for that - Figma or Figjam? Thank you  

30
haijing.zhang
7 hours ago
K
Kenny_Pee
asked in Ask the Community
[Apple Silicon] Opening a Figma link on browser does not open in Figma App

Seems like Figma on browser does not identify that I have the desktop app installed.

4322
KoWi
7 hours ago
Louise Urquhart
Louise UrquhartNew Member
asked in Ask the Community
Editable text turning into vector by itself bug

Has anyone else encounted editable text turning into uneditable vectors - even though you haven’t manually converted it. A lot of the text on my page is now uneditable - and I’m struggling to figure out why it’s happened…!

51
Gayani_S
Figmate
8 hours ago
Sascha_Koeth
Sascha_Koeth
asked in Ask the Community
Sell on Figma Community - 3rd party payment vs Figma payment

Hi all! If I have a 3rd party payment integration for the plugin I built do I still need to apply to the waitlist “Sell on Figma Community”: docs.google.com But it is not 100% clear for the case of allready having a 3rd party payment integration. They say that you can use 3rd-party payment integrations, but with that integrated, can I just go through the publishing process and if I get approved they will just label it “Third-Party Payment” and publish it or will I first have to be chosen from the “Sell on Figma Community”-waitlist even if I do not want to use Figma´s own payment gateway? Thanks! Sascha

124510
Rishabh Gupta
9 hours ago
Peltzi
PeltziNew Member
asked in Ask the Community
Project shared to Team members, but not all can access

Hi,I have a project, to which access has been granted for an entire Team. Nonetheless, my colleagues within that team report not being able to access the project.The project permissions state that 8 users have access through the Team, even though the Team is larger than 8 users.What might prevent the remaining members of the Team from accessing the project, and how can I fix it?I’m also noticing as I browse the Team member list, that some users I can “Grant admin access” and others I can “Invite as admin” instead. Seems like those I can “Grant admin access” to are the ones who can access the project. I seem to be unable to figure out what the difference between these users is, and therefore, how I can get rid of this difference. 

00
Peltzi
10 hours ago
Marjolein3
Marjolein3
asked in Ask the Community
Inspection tab not showing

I alternately work on my laptop and my desktop computer. I worked with Figma on my laptop computer, and the ‘Inspect’ panel was showing. Now I installed Figma on my laptop computer, and I can access the project I was working on, but the ‘Inspect’ panel doesn’t show. I can use the ‘View’ menu to show both the ‘Design’ and the ‘Prototype’ panel, but not the ‘Inspect’ panel. What’s wrong?

197429
Christian Glacet
12 hours ago
L
Lydia7
asked in Ask the Community
Images not showing up

For the past few months I’ve been able to see my images on my file but for the past few days all the previews have disappeared & I’ve tried to update Figma, update my computer, clear my Figma cache and nothing has worked. The images are still within the Figma but I just can’t view them

65295
Jaynal Abedin
12 hours ago
A
Ajinkya_Muley
asked in Ask the Community
How to download background image only, ignore/hide other components

How to download background image only, ignore/hide other components

30604
Christian Glacet
12 hours ago
Marlon_B
Marlon_B
asked in Ask the Community
Interactive nested component not working...again!

Not sure if I’m going crazy or missing something completely basic but I have a component which contains several nested component instances for . The expandable nav is simple enough with 2 states of OPEN and CLOSED and I have several of these inside a auto-layout frame, which allows each nav to be expanded or collapsed. The interaction works fine until I convert the into a component, then the nested interactions no longer work! Here is an example file containing an instance of the component which do NOT work and a detached instance which works perfectly! Figma – 8 Oct 24 Any ideas welcomed!

362
Aaron_H
12 hours ago
NatalieR
NatalieRNew Member
asked in Ask the Community
Is it possible use two different UI kits on one project?

Is it possible use two different UI kits on one project?I am trying to use the Fluent UI kit and the SharePoint UI kit at the same time to create a project

00
NatalieR
12 hours ago
Mats Eggers
Mats EggersNew Member
asked in Ask the Community
Design System Component to many Variants

I am setting up a Design System and I was wondering if it’s really necessary to create all these Variant e.g. for a Tab Bar or other Components that have a different amount of Items that should be controlled through the properties. Do you maybe got any other best practices for that? I’d just love to make everything a bit thinner that there are not soo many different Variants needed. 

152
Mats Eggers
13 hours ago
wholesam
wholesamNew Member
asked in Ask the Community
Cannot find resizing fill container option

  

00
wholesam
15 hours ago
M
medvidalina2
asked in Ask the Community
Where can I find the resizing bottom in figma?

Hi, I’m totally a new user of Figma. And now I’m studying an auto layout toping. And watching video I found out that there is a resizing botton on the screen in this video, but I don’t have it (my laptop have windows system).

7107
wholesam
15 hours ago
Terms & ConditionsCookie settings