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Figmate
seniManager, Community Support
posted in Ask the Community
READ ME: How to use the Ask the Community category?

Have a question about using a Figma product? Unsure if you’re running into a bug or expected behavior? Wondering how others might solve a specific problem in a Figma product? You are in the right place! 😉 Note: If you encountered a bug and want to report it, please use the category Report a Problem. Guidelines Please do a search first Before creating a new topic, do a search to make sure it hasn’t already been asked by another member of the community. One topic per question If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual question you have. Review and use the pro tips Make sure to follow the pro tips below (click “Show content”) when creating a new topic. Please write your topic title as a question (if possible) — this helps with search Specify which Figma product your question is about - you can use the tags for that too Give as much context as possible (deta

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S
Figmate
Oded_Livnat_Tal
Oded_Livnat_TalNew Participant
asked in Ask the Community
Can't send element to back

Hello everyone, I’m trying the hide the content on the bottom (underneath the arrows) so it will be visible only when scrolling in prototype mode. I cannot seem to hide it, ‘since move to back’ doesn’t work in this case. Any tips? Also I’m not sure this is the right way to do it, but maybe after I will be able to hide it, I could figure it out. Thank you!

51
Ondrej_Pavlicek
fabinasari
fabinasariNew Member
asked in Ask the Community
How can I optimize Figma performance when working with large design files?

My Figma files are getting slow, especially when working on projects with multiple pages, large images, and complex components. It lags while scrolling and editing. What I’ve tried: Reducing image sizes before uploading. Using fewer shadows and effects. Closing unnecessary files. Question: Are there specific best practices or plugins that can help optimize Figma performance?

1125
Lauri Parkkamäki
Anastasiia Petruk
Anastasiia PetrukNew Member
asked in Ask the Community
Custom Figma Plugin (can it be used not on Enterprise plan?)

Hi, we have created a custom Figma Plugin using Enterprise plan.Can it be used by users who have other types of plan? If yes, how can we get provide them the access?Thank you!

203
tank666
Martin_Marinov
Martin_MarinovNew Participant
asked in Ask the Community
Text styles disappearing

I have text styles defined inside a library file. All my components are using these styles. When creating the designs using the components and styles in another file I always make sure to use the text styles and if I paste text I use Shift + Cmd + V to esnure I’m pasting text without any formatting (verry annouing tho). Recently I was just going thorugh already done designs to check something and noticed that all the text layers in some of my pages are with the correct color variable, correct size and etc but they have no text style attached to them. Now I have to go layer by layer, copy the text, click Reset all changes (if it is a component) and paste the text. This is rediculous. So few questions: Is there any way to make the default pasting of text be without any format? Is there any bug that caused this dettachment? Is there any way I can only reset the style of the text layer inside component instance and not the text color and etc?

148316
Bevis
sujata
sujataNew Member
asked in Ask the Community
Figma slowness

why figma getting slow. whether it is because of complex design components or any other reason.

72
sujata
Douglas Hewitt
Douglas HewittNew Member
asked in Ask the Community
Why can i not see all libraries in my file

New to figma, I just wanted to grab some wireframing libraries and rapid prototype some stuff but nothing works. As you can see in the screenshot, they’re added to my team, added to my project, they don’t show up in the asset side bar even though i’m looking at “all libraries” so i cannot easily grab the components. Only the default 3 libraries show up in the sidebar. What am I doing wrong? this is beyond frustrating. Also the flow of “publishing” libraries from the community page makes no sense to begin with. I’m not publishing them, if anything I’m importing them. Why for such a popular product is this not more simple?

172
Douglas Hewitt
Corey_Stone1
Corey_Stone1
asked in Ask the Community
Option to never see "Show more properties" button

Lately I’ll be looking in my right bar to change a property, and I keep scanning and can’t find it. Then I realize it’s hidden under a “Show more properties” button – aaargh! I’m guessing maybe you’ve done this to avoid the UI feeling overwhelming, but for intermediate and advanced users, it’s frustrating to have: 1) an extra click, and 2) an unpredictable/changing UI. (Not sure it’s actually beneficial for beginner users either.) So maybe there could be a setting to never show that? Or you use AI to detect if a user is novice? Or just kill the button for everyone? 👺

11106
Sergemavro
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Lexie_Li
asked in Ask the Community
Lost Access to old email account and can't log in

Hi, team; I’m trying to access my Figma account. The log-in email is x***@**.edu, as I already lost access to this email, I cannot verify the account and log in to my Figma. Could you help me get access to this account, or can I update my email address from your end? I submitted two requested and they were automatically marked as solved. Thank you

1668
Manasi Muke
Krystal Weng
Krystal WengNew Member
asked in Ask the Community
How can I make gradient blocks where I can select each color?

Hi everyone, I wanna ask if there is a way to make gradient color blocks(like the attach image) on Figma, I know you can do it on illustrator but I am wondering if there is a way to do this on figma? Or if there is a plugin that can do this? Basically each block is a color that can be use as a single color instead of a gradient block, but when put together, you can see a it’s gradient (if that make sense).

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Krystal Weng
Verónica Miller
Verónica MillerNew Member
asked in Ask the Community
Donde se encuentran los resizing horizontal y vertical?

Estoy haciendo un curso de AutoLayout y resulta que con las nuevas actualizaciones no encuentro ciertas funcionalidades. Un caos. ¿Alguien que me pueda decir dónde puedo encontrar una guía actualizada de cómo encontrarlas ahora? Para los que somos nuevos en Figma es realmente difícil poder aprender. ¡Desde ya muchas gracias!

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dvaliao
Figmate
D
Design6
asked in Ask the Community
Subscription for non-profit organizations

Is it possible to obtain a free subscription to the Professional package for non-profit organizations, and what evidence is required for this? Thank you for your response!

515816
Sarah Armbruster
roshith
roshithNew Member
asked in Ask the Community
How to hide Left Panel

How can I hide the Layers panel in Figma’s new UI? I mostly work in the Design panel, so hiding the Layers panel would give more canvas space. It was easy in the previous UI.

181
felipelubesf
Kelly Cintron
Kelly CintronNew Member
asked in Ask the Community
Can't change background color of new annotations

Love the new annotations, but my designs are dark and so are my annotations. I discovered it’s tied to the theme you select for Figma. I use dark theme so I’m getting black annotations. Is there any way to change the annotation theme without changing your Figma workspace theme? Also, will it present to others in the theme they have chosen regardless of my theme?

191
Thomas Reem
Figmate
Laurence_Beauchesne
Laurence_BeauchesneNew Member
asked in Ask the Community
Sub-component won't hug content after changing state variant more than once

I built an app nav with multiple sub components and am running into an issue when I’m interacting with the sub-component variants. The app nav menu items can either be a singular nav item or a nested nav item with additional sub-nav items contained in it. When I modify the variant to have a nav item be nested and in a selected state (showing the sub-nav items), the container hugs the content and pushes the other main nav items down. If I were to switch the sub nav state back to default or toggle off the nested nav item and try turning the selected state for the sub nav item, the container no longer hugs the content and the sub nav items overlap with the main nav items below. I’m trying to figure out if it’s the way I built this component or a bug. All the of the content in my sub-components are build with Hug content heights. I’ve included a video of the interactions I’m explaining and a screenshots of the subcomponents I’m using.

150
Laurence_Beauchesne
raphadesign
raphadesignNew Member
asked in Ask the Community
I can't use variables with Team Libraries

I set up a Team library, but when I want to use it, the variables are not showing up in the variables panel. The Components are still linked to the variables, and they show up when I look in the “Libraries added to this file”. Just not in the Variables panel. Libraries added to this file. Variables are there Variable Panel is empty Everything is published correctly. The variables are not hidden for publishing. Currently waiting for support. Maybe someone has any idea, wheter i set it up incorrectly, or it’s just a bug. Thanks for any help

383
Hique_Sui
Quinton Couch
Quinton CouchNew Member
asked in Ask the Community
Creating Editable layers from an imported PDF

Hi – I imported a PDF of an app design that I made in Adobe Photoshop into Figma using the Convertify plugin. The import went well, the PDF is indeed in Figma, but each PDF page only appears as an image. I need to create editable layers out of the images for any edits I need to make. Is there a way to do that simply or am I going to have to just rebuild the app in Figma from scratch?

80
Quinton Couch
Sems
Sems
asked in Ask the Community
New Font Available Notification keeps popping up - how do I get rid of to

Everytime I leave Figma window to go to another window, I get this “New available font: Raleway” notifications. Why is this happening? How do i turn it off?

156053
Cindy_Wong1
Jacob Morgan
Jacob MorganNew Member
asked in Ask the Community
Worried about forms and CRM integrations

I’d like to start exploring Figma Sites, but a critical component for me and my company is the ability to integrate with our CRM. Has anybody been able to learn anything about how Sites might work with things like Hubspot or other tools of that nature? There’s probably a form on every single page I make these days. We also have a logged in/My Account experience that we need to support. I’m not expecting these things in the beta version that we can play with today, but is that even on the roadmap? I’m not going to learn the tool and evangelize to IT and leadership if it isn’t.

70
Jacob Morgan
Marina_Klimi
Marina_KlimiNew Member
asked in Ask the Community
Responsive web page with autolayout

Hello, all, my name is Marina. I am a graphic designer lives in Greece. I have also background in web design. The last year decoded to transit to UX/UI Design. I have finished the Google course and started getting into deep learning of Figma. I have started with a web site for an African NGO that is called KIRC. I have watched plenty of videos and tried to practice in “auto layout” and figure out how I can create a responsive web page. I realised that there must be two ways : Either create frames for different devices or create frames and component with “auto layout”. Can you help me to clear this in my mind and follow a clear pat? Here is the link of my web page: Have a nice day. Marina

636
Marina_Klimi
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abdeviefNew Member
asked in Ask the Community
Hover over floorplan and change colour of text

Very new to Figma so need some help figuring this out! I am trying to create a page where you hover over a section of a floorplan and the corresponding text changes colour, along with that section of the floorplan (see images). I’m struggling as I know you can’t create two hover actions at once. Is there a way to do this using variables/styles? Or is there a better way to do this?

50
A
AAMAR
AAMARNew Member
asked in Ask the Community
Where is the figpal ?

we need figpal? anyone here use figpal?

351
sedatcakir
Mcrfacma
McrfacmaNew Member
asked in Ask the Community
Educational Plan edit access on files

Can I file created by an educational team, be edited by a professional account? even past the days of verification for an educational account?

00
Mcrfacma
Felicien
FelicienNew Member
asked in Ask the Community
How to modify keyboard mapping to use a different key for "key + scroll" to zoom?

Hi there, I spent the last hour+ trying to find a solution for this basic “problem” I have and I can’t seem to find anything helpful anywhere so far. Quick background. For a lot of reasons Figma makes perfect sense in my workflow now but I only recently started to incorporate it while still heavily using Adobe (on Mac with mouse). My problem is the following. On Adobe, for zoom scrolling I hold “option” key and scroll to zoom in/out. And on Figma I have to hold "command" key and scroll. I’m sure one can relate on the frustrating muscle memory gymnastic you have to do each time you’re switching from Illustrator to Figma -- for example. If anyone knows how to re-map the key to hold for zoom scrolling on Figma I would be sooo damn grateful. Merci beaucoup

222
Felicien
Jadeja_Bhagirathsinh
Jadeja_BhagirathsinhNew Member
asked in Ask the Community
How to hide Paste button in figma Firefox browser

when paste image in Figma firefox browser. firefox showing “Paste” button Can anyone tell me how to stop this?

2029
Filipe_Ligabue1

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