I am doing some Usertesting, most of the other tests when perfectly.
But with this one user the prototype is stretched and squashed.
As shown in the picture below. (The red squares are covers)
You can even see the blue interaction box are offset from their original position.
Is this a known bug? Is there a fix for it?
Best answer by Gleb
Disable hardware acceleration in the settings and restart Chrome. If this didn’t help or if this slows down Figma too much for you, the following steps will fix the issue:
Enter chrome://flags/ in the address bar and press Enter
Find ANGLE in search
Change the ANGLE graphics backend setting to D3D11, WebGL or whatever is available except D3D9 — this is the buggy version of this library
Restart the browser
You need to register the application launch parameters. Go to the properties of the Figma shortcut (right click on the icon → “Properties” → “Shortcut” tab)
Add the --use-angle=d3d11 or --use-angle=gl parameter to the “Target” field after the path to the application. The result in the first case will look something like this:
"C:\Users\%USERNAME%\AppData\Local\Figma\Figma.exe" --use-angle=d3d11
Close the window and use this shortcut to launch Figma app
The fixes above are only for Windows. This problem shouldn’t appear on macOS. If the fixes above don’t help, report the issue to the Figma team via the support request form. Don’t forget to send them your system information: both hardware and software. You can use another browser like Firefox in the meantime.
Thanks everyone in this thread for posting the solutions, especially @Daniel_Slamen, @Rajapradeep, @Al_Mahdi, @tank666!
Me too! Encountered just now 😅
Months ago I had this problem when using a web browser. But then it solved when I use Figma for desktop
And now, just now, I encountered this problem again. A few days ago it worked perfectly, although my Figma desktop was updated. But now it broke 😅
Nope.
I reported this problem months ago.
You would think it would be fixed by now.
Actually me too. Just like what Gleb said, i don’t think there’ll be solution for this. Since Figma team replied like that.
Anw, my problem solved now. Just try Firefox to open Figma, and voila! It works perfectly. For anyone who facing the same issue, you should try it too…
I am created design in figma but when i am show the design in any devices then design not show properly?
My Sample Design
View Design using all option but not fit in devices
we need this to work with any modern browser our customers may be using… and right now every review is a giant gamble that i can no longer trust
I get this also. Does anyone have the solution? 😦
Nvidia RTX 2060 S (display driver 466.77), Windows 10 21H1, Chrome 91.0.4472.106. The problem occurs if ANGLE graphics backend is set to D3D9. You can change it in chrome flags settings. You’re welcome.
Figma Design view problem. Please Solved this Problem. Thank you
im tired man updated my chrome and all, please help fix this presentation bug its giving headache, description below
Hi, I am having an issue with the present view. when I view my file in the present mode, one block is coming on the left side.
Below I have attached the picture
Turn off Hardware acceleration in chrome settings.
Settings->advanced->system->turn off the hardware acceleration.
Same Problem
I suggest you do the design in the desktop app and open a firefox window for preview. It works.
This actually worked! I changed from D3D9 to D3D11, relaunched Chrome and it works fine!
Bro even I have an same Issue
also happening in chrome 91
It did work, but seems like the browser has become slow now. I don’t know if it is the best way to solve this problem.
Nvidia user? D3D11/12 cause problems and Nvidia has open issue more than several months on this. * [YouTube]: Video playback stutters while scrolling down the YouTube page. [3129705]
This is reason why I use D3D9 and discover relation with Figma prototyp issues.
For web :
chrome://flags/
ANGLE graphics backend
d3d11
For software :
properties
Target field--use-angle="d3d11" at the endApply
Yes this worked for me too! Thanks SO MUCH Mahdi!
THIS IS MY DEISING AND WHEN I SEE THIS DESING IN PRESENT MODE IT LOOKS LIKE THIS
It worked but still facing the problem with Figma software
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