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At least 2 or 3 times per day, I will be going back and forth between applications and when coming back into Figma, the pinch-to-zoom on my track pad will not work. It works perfectly on every other application (even while it isn’t working on Figma). I haven’t been able to recreate the issue with a specific sequence of events. It seems to be haphazard.


Who else is experiencing this? Has anyone been able to recreate this issue? It’s not a trackpad or MacOS issue (since the pinch-to-zoom still works perfectly alongside when Figma isn’t responding to it).

I’ve been having this issue on and off over the last year of using Figma. Joey’s tip around resetting it in the macOS system preferences is the only thing that reliably fixes this issue for me.


Thanks Joey!


Hey @Josh.


This is a bug in Figma’s app, not the MacOS. Pinch-to-zoom reliably works in other Mac applications, like Safari and Sketch and Photoshop. The issue is recurring several times a day. Could the dev team provide an estimate on when they plan to fix this bug?


Thanks,

JJ


This worked for me.


This is happening to me too. Sometimes closing and reopening Figma fixes it, sometimes not. Other times using the keyboard shortcut to zoom fixes it. Really frustrating.


Also happens to me sometimes.


Randomly found that click with two fingers to open context menu (with or without holding command) could fix it. (Probably quicker than restarting app or check/uncheck MacOS setting 😂)


It happens more and more for me. But it affect all my design tools (Figma, Adobe XD, Sketch, Framer, Miro…) the pinch stop working randomly on all of my tools together. I reinstalled MacOS and everything were fine until… I installed Figma. Thank you Figma 🙂 ! When I set the trackpad On/OFF sometimes it solve the issue but sometimes it doesn’t. I have to On/OFF the pinch gesture many times. This is very annoying !


Same issue here. Figma is getting so buggy it’s starting to feel like Photoshop.


Trackpad completely stops working. This happens in no other app. It’s happened six times in the last hour. Sometimes switching tabs in Figma fixes it, but most of the time I have to restart Figma. Note that the Figma tabs accept clicks, but the Figma page does not. Hard to blame that on Apple.


Don’t have a solid repro, but it seems to happen after deselecting a deeply nested selection.


2021 MacBook Pro M1 Max running MacOS 12.2.1


Happening to me as well, M1 MacBook Air.

Pinch-to-zoom working in other Mac apps perfectly fine.


I’m also running into this problem. Macbook pro 2016. One workaround that fixed it was using command+(+/-) to zoom in and out and it started working again. Better than closing everything out - looking forward to a permanent fix!


Happens to me too occasionally. I find that putting my Mac into and out of sleep quickly is the most convenient way to fix it.


Thanks Joey - magic solution! Tedious, sure. But it worked!



macOS Setting → Trackpad → Pinch to Zoom → Change from enabled, to disabled, then back to enabled will fix it.



That worked for me too. Thank you 😍


Regular frustrating problem for me too, multiple times a day and fairly random.


Also struggling with this issue unfortunately. Disable/Enable Pinch to Zoom works well for me but can’t wait for this bug to be fixed!


I’m also having the same issue. Would be amazing to have a fix, its definitely an obstacle to getting work done.


I experience this issue almost daily with both my rechargeable trackpad and built-in trackpad. MacOS 12.3.1. It’s such a pain, I can Zoom to the level of granularity that I need unless I use Command +, which uses a stepped system.


Please address this Figma team!


I’m on an M1 MBP 14". Experience this issue frequently throughout the day. It eventually either resolves itself on its own after some time, or I need to turn my trackpad off and back on again (i use an external magic trackpad).


I have this issue now on a daily basis, and i’m wasting serious time with this… sometimes it takes minutes to get back, or I can restart the whole stuff, but this is ridicolous… Figma, please fix this!


It’s getting worse. Now I encounter this issue every day.


On a 16-inch MBP M1 Pro and running into this at least once or twice a day. Best fix I’ve found is disabling pinch-to-zoom in system preferences and then re-enabling. Would love to see a fix for this soon. It seems like a small thing but when you’re in flow it can be jarring.


Not really a solution, but if you “Figma > check for updates” the problem is solved for a while (some times you need to do it 2 times). But 3 times in one hour is really enough.


Please fix this @ Figma! 😮‍💨


Same issue intermittently


This issue is happening again on all my figma files.


Fortunately I’ve never had this happen on MacOS.


The Windows bug for pinch zoom however was 100% terrible all the time.


Hi there,

only saw closed topics on this, but this is still very much an issue - after updating to OS Monterey I sometimes can’t pinch to zoom on my MacBook Pro trackpad on my desktop Figma app.


Using the trackpad is my main way of working, this is a pretty big impairment for my workflow.


I am running the latest Figma app and latest Monterey OS.


Every now and then, the pinch to zoom simply stops working. Restarting Figma doesn’t help. Then after a while it starts to work again on its own. I can’t figure out if there’s some pattern as to when it stops working.


Figma friends are you experiencing something similar? Has anyone found a way to fix this?