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toeitoey.chutima2991
toeitoey.chutima2991
New Member
Apr 22, 2025 8:51 AM UTC
Solved

How can I cancel additional seats in Figma Profesional Plan?

I cancelled an additional seat on the Figma Profesional plan but I see the amount that I will be charged for the next month. I see the dollar amount that I will be charged for the next month on the billing screen. I do not want to be charged for any seats. I dont have any member on my team but the billing amouth of dollars is still apearing that will be my next invoiceCan you connect me to the support team to cancel the seats that I accidentally added? Thanks in advance for resolving this issue!!!

 

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    Celine_
    Celine_Solution
    Community Support
    Apr 24, 2025 11:20 AM UTC

    Hi ​@toeitoey.chutima2991, I understand your concern for the extra seats!

    I had a look in the backend and saw that you’ve already contacted our support team.
    Good news: they’ve gone ahead and removed the extra seats from your upcoming invoice! You’ll only be charged for your own seat at renewal.

    Feel free to check your inbox for more details—your support ticket is #1333149.

    (Please note, I’ve gone ahead and mark as solved the topic here.)

     

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    Celine_
    Figmate
    Celine_Solution
    Community Support
    Apr 24, 2025 11:20 AM UTC

    Hi ​@toeitoey.chutima2991, I understand your concern for the extra seats!

    I had a look in the backend and saw that you’ve already contacted our support team.
    Good news: they’ve gone ahead and removed the extra seats from your upcoming invoice! You’ll only be charged for your own seat at renewal.

    Feel free to check your inbox for more details—your support ticket is #1333149.

    (Please note, I’ve gone ahead and mark as solved the topic here.)

     

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