Same here.
This is becoming really disruptive in my work and @anon21722796 is not even acknolegking that there is an issue. I have to restart the app and sometime the whole machine.
@anon21722796 this is a massive bug that hinder our productivity.
Replying just to keep this alive because it’s awful and sucks and raaaaawwwrrr
@anon21722796, please fix this bug, it is a known issue for a long time now and happening for a lot of users as reported here. I hate restarting all the files and tabs that I have closed because the pinch and zoom features are not working.
Same issue for me. It happened multiple times during the day (on Figma & Figjam files) and more and more often since few days. Very annoying and frustrating because i can’t work during few minutes.
The pinch zoom issue is only on figma, it works on other software.
I’m on MacbookPros 2019, with no external trackpad.
Same here @anon21722796
restarting the app did not help.
Happend after I made a screen grab in Miro
Almost full battery, but saw the comment about plugging in the laptop to the charger and it helped
Same issue here - M1 MacBook Pro, web version of Figjam. Trackpad control is maddeningly unreliable - sometimes it stops working altogether, pinch to zoom only works around 80% of the time, and swipe gestures are often misinterpreted, invoking the browser ‘back’ behaviour. I was a long-time Miro user and didn’t have these issues with that tool.
Same here. @anon21722796, please address. Our entire UX org is relying on Figma functioning. This is a very annoying and time-consuming issue / bug.
Thanks turning the mac pinch setting on/off did it!!
Still randomly affecting me. Turning the pinch setting on/off in mac settings didn’t help. CMND+R won’t refresh the Figma window either while pinch/zoom issue is active. Restarting browser and clearing cache had no affect. Bug magically resolves itself after 15-20 min.
Same here on MacBook Pro, 2017
It happens 2 to 3 times per hours
Have to close and re open to fix
Will really appreciate a fix or workaround
Same issue here…keeping this alive…please fix this…heck just acknowledge it Figma and give an eta.
Just ran into this today and it’s happening every 10-15 minutes now. Only fix seems to be to close Figma and reopen it + randomly toggle the zoom/view options.
This has been happening to me for quite a while now. I use the trackpad on Macbook pro. I don’t know if this issue occurs also with a mouse.
- I try the setting pinch to zoom on and off. — It works
- Tried quitting figma and opening it again.— It works
- The most recent one: switching back to chrome or other app and… It works… (after a minute or two).
I Just can’t figure out yet what causes it. And it is SOOOOOO frustrating.
No zoom no design.
@anon21722796
THANK YOU! Yes, macOS Setting → Trackpad → Scroll & Zoom → Uncheck & Recheck “Zoom in or out” worked really well for me. What a pain, but glad you made this suggestion. 👍
Please fix! Happening several times a day (Macbook Pro M1).
(Uncheck & Recheck “Zoom in or out” in Trackpad system settings did temporarily fix it)
@anon21722796 +1 this is super disruptive to our workflow. Macbook Pro with M1 Pro
+1 I thought I was just having issues with my trackpad 😕
Also experiencing this issue. Going into my Mac settings and disabling/re-enabling Pinch to Zoom fixes it, but it’s really annoying. Would love to have a fix.
Having this issue as well. Very frustrating. Macbook Pro on macOS Monterey
I have the same issue, on a Macbook Pro M1. Right now I have a few different browser (Firefox) windows open, and pinch to zoom is working in some of those windows, but not others. It drives me nuts!
There are few things that make me want to punch my screen as much as this issue. @anon21722796 PLS HALP US
