Pinch-to-zoom unreliable

Same here.

This is becoming really disruptive in my work and @anon21722796 is not even acknolegking that there is an issue. I have to restart the app and sometime the whole machine.

@anon21722796 this is a massive bug that hinder our productivity.

Replying just to keep this alive because it’s awful and sucks and raaaaawwwrrr

Same here! @anon21722796

@anon21722796, please fix this bug, it is a known issue for a long time now and happening for a lot of users as reported here. I hate restarting all the files and tabs that I have closed because the pinch and zoom features are not working.

Same issue for me. It happened multiple times during the day (on Figma & Figjam files) and more and more often since few days. Very annoying and frustrating because i can’t work during few minutes.
The pinch zoom issue is only on figma, it works on other software.
I’m on MacbookPros 2019, with no external trackpad.

Same here @anon21722796
restarting the app did not help.
Happend after I made a screen grab in Miro

Almost full battery, but saw the comment about plugging in the laptop to the charger and it helped

Same issue here - M1 MacBook Pro, web version of Figjam. Trackpad control is maddeningly unreliable - sometimes it stops working altogether, pinch to zoom only works around 80% of the time, and swipe gestures are often misinterpreted, invoking the browser ‘back’ behaviour. I was a long-time Miro user and didn’t have these issues with that tool.

Same here. @anon21722796, please address. Our entire UX org is relying on Figma functioning. This is a very annoying and time-consuming issue / bug.

Thanks turning the mac pinch setting on/off did it!!

Still randomly affecting me. Turning the pinch setting on/off in mac settings didn’t help. CMND+R won’t refresh the Figma window either while pinch/zoom issue is active. Restarting browser and clearing cache had no affect. Bug magically resolves itself after 15-20 min.

Same here on MacBook Pro, 2017
It happens 2 to 3 times per hours
Have to close and re open to fix
Will really appreciate a fix or workaround

same issue

Same issue here…keeping this alive…please fix this…heck just acknowledge it Figma and give an eta.

Just ran into this today and it’s happening every 10-15 minutes now. Only fix seems to be to close Figma and reopen it + randomly toggle the zoom/view options.

Fix this… @anon21722796

This has been happening to me for quite a while now. I use the trackpad on Macbook pro. I don’t know if this issue occurs also with a mouse.

• I try the setting pinch to zoom on and off. — It works
• Tried quitting figma and opening it again.— It works
• The most recent one: switching back to chrome or other app and… It works… (after a minute or two).

I Just can’t figure out yet what causes it. And it is SOOOOOO frustrating.
No zoom no design.
@anon21722796

THANK YOU! Yes, macOS Setting → Trackpad → Scroll & Zoom → Uncheck & Recheck “Zoom in or out” worked really well for me. What a pain, but glad you made this suggestion. 👍

Please fix! Happening several times a day (Macbook Pro M1).

(Uncheck & Recheck “Zoom in or out” in Trackpad system settings did temporarily fix it)

@anon21722796 +1 this is super disruptive to our workflow. Macbook Pro with M1 Pro

+1 I thought I was just having issues with my trackpad 😕

Also experiencing this issue. Going into my Mac settings and disabling/re-enabling Pinch to Zoom fixes it, but it’s really annoying. Would love to have a fix.

Having this issue as well. Very frustrating. Macbook Pro on macOS Monterey

I have the same issue, on a Macbook Pro M1. Right now I have a few different browser (Firefox) windows open, and pinch to zoom is working in some of those windows, but not others. It drives me nuts!

i have the same issue.

There are few things that make me want to punch my screen as much as this issue. @anon21722796 PLS HALP US