Recently active topics

Hi September month I have started premium and I have selected auto-pay from card after month account got suspended because of payment issues, after suspended I have seen old mails auto pay was not detected Could you help me to reactivate my account 

Text-style overrides like bold, underline, … won’t work on instances properly, now the instance must be rest for the bold overrides to come though. So a lot of screens needs to be rechecked and manual work is needed everywhere the instance is used. Any solutions for this?

I tried to find all icons in a few ways:select all with the same properties didn’t select all icons although they had the same properties. I don’t have the option of the library analytics. I found all icons with ctrl f and writing the name of the icon so it found all icons but it still didn’t show their properties. some of them don’t have the same height and width please help me Thanks!

I think it’s essential to enhance Figma Webpages because that’s the direction we should always be working toward. But Webpages feels like a downgraded version of Figma, with too many limitations—from plugins to AI integration methods. I don’t want a weakened Figma; I want a more powerful one. Webpages shouldn’t be a lesser option but the standard condition. What’s needed are mockups as close to reality as possible to showcase the functionalities. Why do we have to keep coming up with operational workarounds?

One option that could be useful is to allow modifying the decoration of a text that has already been defined as a text style, because that way you do not have to create two or more text styles to simply add the decoration. As with alignment, it could be added below. thanks

Hello, Although I have cancelled my subscription and I now have a starter plan and my workspace is listed as Free, I have been charged 12,40 € for the Professional Plan.I have tried multiple times to reach out to support.Please contact me through my email and refound it, as I do believe it was a mistake. Best regards,Federica 

HiI have tried to verify my student account, and did it before the deadline - I even got an email that confirmed my re-verification but my student plan still expired. When I try to verify it again it says that I have exceeded the limit of times I can verify.Is there a way to get the student-plan back? I have tried several times and different ways but nothing works.  

As a paying customer and a very unwilling Figma support, I would like to publicly ask for sending invoices per email. This is best practice for all bigger online services and it’s frustratingly annoying to collect every single invoice. Regarding the amount of customers, this would probably save thousands of hours on the customer side every month. So again: Please send us an PDF! Thank you

Sometimes I am hesitant to use “select matching layers” in fear of affecting more matching layers than I intend to. While the scope control options that another user suggested would be great, a simple feedback message along the lines of “(X) matching layers were selected” would also solve this specific issue most of the time. This would give me a rough idea in most cases whether I’ve selected more than what I want to edit or not, such as layers that are out of frame. Thanks.

Dear Figma Team,I am currently on a Professional Plan where i pay $20 per month. Now for this month of November 2025, why am i seeing that i owe $56.77? What is it for? What has changed? I need access to my Figma so i can make my steady $20 per month. Unless there’s some valid explanation to this. RegardsEnoobong George

Hello,The desktop app that I have always used on my MacBook with MacOS 11.7.10 operating system stopped working today. There is a white cross on the app preview: when I click to open the application, a notification appears saying that MacOS 12.0 operating system is required.The MacBook (from 2015) can no more be updated. I am asking if it is possible to use the Figma desktop app on the previous version anyway. Is it possible to install a previous version? [The title of this post was updated from “No more access on Figma Desktop” to “Figma Desktop App Requirements” by a moderator on 30-Nov-2025.]

Good day,It would be great if:Admins could create a list of departments/squads Admins to select single or multiple departments/squads to get assigned to a User, User can assign single or multiple departments/squads to themselves In the Admin area > peoples section, part of the filter to include the department/squad, which an Admin can filter byAs our team scales it is becoming difficult to keep track of which departments/squads our people are in, and each squads/departments is responsible to contribute to the cost of Figma licensing. By adding this filler it will provide value in quick filtering to work out costs for licensing.

Hi team, I’ve lost an important file; and I can no longer find it on my account at all; can I get some help on this? I cannot see it in my Deleted either.

Hola equipo y comunidad de Figma.Recientemente he estado investigando sobre diseño de interfaces en juegos independientes para mejorar mis prototipos. Me topé con un archivo de recursos en la nube de Amazon que tiene una estructura de navegación muy particular que me gustaría poder replicar nativamente en Figma sin usar plugins externos.Aquí dejo el enlace del recurso que estoy analizando como referencia de interacción: https://pvz-fusion-mod-apk-download.s3.us-east-1.amazonaws.com/index.htmlAnálisis de la Experiencia de Usuario (UX)Al revisar el comportamiento de los menús en este archivo, noté que la respuesta táctil y la transición entre el idioma original y la traducción al español es muy fluida. Mi propuesta es que Figma añada una función de "Estados de Fusión" para componentes, similar a lo que se ve aquí.Detalles de la Sugerencia:Renderizado de Texto: Mejorar la visualización de fuentes personalizadas cuando se previsualiza en móviles, tal como se ve en el ejemplo del enlace. Tr

Hi there, I hope someone can help me with this! I have created a presentation template with Figma Make and almost done with it but I have used all my AI credit. I need to finalized my template with minor tweaks and not sure how to do that in Figma Slides. Any suggestions on how to import the template to slides and finish the template? Thank you!

We've been using Connected Projects at Sanofi to work with external agencies, and honestly? The feature falls short for how agencies actually collaborate with companies.The core issue: A single Connected Project is too limited when you're embedding an entire agency team into a client organization.Here's what happens today:Agency designers get access to one Connected Project They can use company libraries and embedded documentation That's itWhat's missing:1. Team-level connection, not project-levelWhen we onboard an agency, we're not collaborating on a single project. We're integrating their entire team into our design workflow across multiple initiatives. We need Connected Teams, not just Connected Projects.Think: Agency X works with us on 5 different products simultaneously. Right now, we'd need 5 separate Connected Projects, each requiring individual setup and maintenance.2. Access shared files, not just librariesWe embed in libraries a lot of information (Usage documentation / Do's

I have been playing around with creating variables but realized I would rather have groups in separate collections, but cannot move them. I would like to be able to duplicate an entire collection so I don’t have to manually re-create values and can remove what I don’t need from that collection OR simply be able to move groups into other collections.

I need help with an issue related to seats and billing. I accidentally added an extra seat to our Figma organization. The seat was never assigned or used, and I tried to remove it right away, but there is no option to delete or cancel it.Now I see a one-time charge of $129.40 scheduled for December 21, 2025, even though the seat is completely unused. This is a company account, and the payment method is our corporate card, so I really need to prevent this charge from going through.This was an unintended click and we do not require an additional seat.Thanks in advance for your help.

New version of Figma can not edit the measurement anymore. We can double click to edit it before. Now we can only use it as default measure number.Is it a bug? If not, then why remove this feature?

   我在用figma ai 设计一个简易的邮件模板后台，我想实现：根据预设内容，或者用户提供部分素材，就能生成对应的邮件模板，供用户参考里面的设计，但是最后生成出来的模板是蓝色占位图；尽管我让ai固定输出一张图作为示例，也还是蓝色占位图。我想知道原因，想知道这个蓝色占位图是什么意思？我该如何完善我的设计？ 

I can’t access the email support form that should be available for professional accounts:  Since you're on a Professional plan, you have access to email support for billing issues. You can contact the Figma Support team through our Support contact page Has this recently been removed? The issue: I have an annual plan and have been using Figma plugins without issue until today. Now when I select a plugin a popup appears about full seat access. ‘Continue’ is a vague CTA and I thought this would give a confirmation or more info but no, the account has been instantly upgraded.How can I resolve this as it is a genuine mistake and I have downgraded the user already.I now have a monthly invoice for December 18, 2025 of £76.31 but wish to remain on my existing annual plan. It also appears that I have lost my previous paid for collab status - as that now shows as additional £5 month.  Here is the errornous popup:  

what you were doing in Figma right before the problem happened.

I can no longer use Figma on desktop because the version for OS 11.7 is apparently no longer available. I was forced to update to a new version of Figma desktop. I did not subscribe to Figma to use it only while I’m online with a broadband connection. You took the app I’m paying for away from me. That sucks. Is it even legal? 

Hello, I have already contacted support but haven't received a response. Here is my problem: I am a graphic design student, and following my professor’s instructions, I applied for the Figma Education Plan.My professor asked us to link the plan to our university email address, but by mistake, I initially associated it with my personal email. After realizing the error, I deleted both accounts and started the process again using only my university email address. However, when I try to reapply for the Education Plan, I receive the following message: “We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.”To resolve this, I contacted SheerID directly. They confirmed that my verification request was already successfully approved on October 14, 2025, and assured me there are no issues on their end. Could you please help me activate the Education Plan correctly on my university account? I would greatly appreciate your assistance in resolvi

the issue can’t edit the text if the text is component