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Hello,Our team's Professional plan was automatically renewed on an annual basis on October 2, 2026. I believed the plan had already been cancelled, so this renewal was not intended.I have already submitted a support ticket (#2175327) requesting a refund, and today I also cancelled the plan through Cancel plan in the Admin settings. Since this annual renewal was unintended, I would really appreciate it if you could review a refund for this charge.Could someone from the Figma team please help check and escalate this case?Thank you very much for your time and help.안녕하세요.저희 팀의 프로페셔널 플랜이 해지된 것으로 알고 있었으나, 2026년 10월 2일에 연간 플랜으로 자동 갱신 결제된 것을 확인했습니다.이미 환불 요청 티켓(#2175327)을 제출하였으며, 오늘 Admin 설정에서 Cancel plan을 통해 플랜 해지도 완료하였습니다. 이번 연간 갱신은 의도하지 않은 결제였기에, 해당 건에 대해 환불을 검토해 주시면 정말 감사하겠습니다.바쁘신 와중에 확인해 주셔서 감사합니다.

오늘 피그마 월간 결제를 진행해야하는데 연간 결제로 진행되었습니다.한번도 사용하지 않았는데 취소 부탁드립니다. 감사합니다.

Dear Figma Support Team,I am writing regarding my Config India 2026 ticket. I do not have a last name, and I would therefore like to request a correction to the name displayed on my ticket/badge.Could you please remove the last name field from my registration? If the system requires a last name to be entered, you may alternatively enter my first name twice.Please let me know if you need any additional information from me to make this change.Thank you for your assistance.Best regards,Sonali

Figma isn’t loading since yesterday. Its stuck at lazy loader state. I am not having any internet connectivity issue. Please check. 

Hi Team,I am registered for Config India 2026 wiht my email (redacted by the moderator due to PII)There’s a typo in my last name but the field is locked and I’m unable to update it at my end. My registered name currently shows as Medha A, but my complete legal name on my government photo ID is Medha Abhyankar. I want to ensure my badge matches my ID exactly so there are no issues during check-in. Could a moderator please help me update my name on the backend? Thank you!

Hi Figma Team, I am registered for Config India 2026, but my last name field is locked. My registered name currently shows as Tushar Singh, but my complete legal name on my government photo ID is Tushar Singh Manav. I want to ensure my badge matches my ID exactly so there are no issues during check-in. Could a moderator please help me update my name on the backend? Thank you!"

When applying text styles that have associated variables attached the values presented do not respect the applied mode. For instance I have a title that has a mode for Mobile (20px), and a mode for TV (40px), when i open up the style, the default mode (in this case mobile) is displayed instead of the TV mode size. I have also observed this within grid layouts when applied it shows the default mode (26 columns). When in reality it is actually 24 columns, if you then detach the style it shows the correct number. And when detached you can see it shows the correct value Seems this was a major oversight, as it makes applying size variables pretty time consuming, as I have to check if I’ve chosen the correct size by clicking and opening up the variable list. In short it seems to default to the first default mode, instead of respecting the chosen mode. It also only seems to affect styles. Anyone else found this to be an issue?

I'm seeing an issue where publishing a Make Kit removes the component exports from the package root and creates an effectively empty JavaScript bundle. This worked in earlier versions of the kit. EXPECTED BEHAVIORComponents exported from src/components/index.ts should be importable from the package root after publishing. ACTUAL BEHAVIORAfter publishing:• dist/index.js contains only:/* empty css */• dist/index.d.ts contains only:import './styles/index.css';• Imports from the package root fail because no components are exported.The generated src/index.ts contains only:// Auto-generated entrypointimport './styles/index.css'; REPRODUCTION1. Export components from src/components/index.ts.2. Add the following export to src/index.ts:export * from './components';3. Publish the Make Kit.4. Inspect src/index.ts and the generated dist files.5. The component export is no longer present, and the root JavaScript bundle contains no component code. I ALSO TRIED• Creating a separate barrel file• Editin

It’s just very bright, and I’d like to get some work done at night without killing my eyes. Please add dark mode. FigJam especially, but it’d be nice throughout. Yeah, just remember the user likes a dark mode, and make dark mode the default for everything: your website, this forum, Figma, …

Importing SVG created in Adobe Illustrator 2026 to Figma doesn’t work. SVG created in Illustrator 2025, with same settings works just fine. 

I’ve already started using the new slots and I find them amazing, but I think it’s very limiting to prevent the use of grid layout. 

Hi everyone,I'm having trouble deleting some token groups/collections from my variables panel and could use some help.As you can see in the attached screenshot, I have duplicate groups like 03. Spacing, 04. Viewport, 05. Border, etc., right under my 00. Core color line. However, the option to delete these groups is completely missing or unclickable.Has anyone encountered this specific bug or lock state? Is there a way to force-delete these groups without breaking the rest of my local variables?

I was reading the SEP 30, 2026 release notes which says audio support has been released. https://www.figma.com/release-notes/?title=motion-adds-styles-audio-animations-lottieI have updated my figma desktop and still can’t seem to drag mp3 or wav into the figma timeline. I get the error Files failed to import…File format not recognized or failed to convertaudio.wav

Just searched for this issue and actually found a forum topic abt it: This was one year ago. It still is not working and the workaround is not viable for existing tables.Very sad to see this is not being considered at all apparently… Can only agree to the last poster, this is an issue that makes me not use the feature at all because I need it to work responsively.

Hi,My organisation has separate Figma accounts depending on the country. I created a Figma account with my main email, but to be able to be admin in the other team, I need an email with their domain instead. So the company created an alias with the other domain for me. In the background, they are the same, the second email is just an alias that ends up in my primary email inbox.The alias works fine, I tested to send and receive to/from different providers and it works just fine. But with Figma I receive nothing.The other team invited my alias to join their team and I never received the invitation emails (nothing in my junk folder either), I also tried to create an account directly with this email and I am stuck at the verification step because I don’t receive the verification emails from Figma. To recap, I have one Figma account with one domain that works just fine. I receive notification emails from Figma (like new comments, or changes to files access) no problem. But with my second e

Hi I suggest that Figma includes a “Copywriter” permission level, allowing designers to grant edit access to copywriters for text editing only, preventing displacement of elements. This would enhance collaboration between designers and copywriters, who play a vital role on product teams.

Hi Figma Research team,I took part in a Figma research survey on September 18 (invited by email through RallyUXR). Incentives from previous Figma studies have usually reached me within about 3 days, but it's been 12 days and nothing has arrived. I've checked spam and promotions for any Tremendous email.The invite came from a no-reply address, so I couldn't respond to it. Figma Support told me to contact RallyUXR, but as far as I understand, Rally is just the tool Figma uses, and only the researcher who owns the study can send or resend the incentive from their workspace.Could someone from the research team check my participant status on that study and resend the redeem link if needed? I'm happy to share my invite email and the study name privately.Thanks!

Hi Figma Support,I'm experiencing an issue with publishing new components to a Figma library.I've added several new icon components to our library. They appear correctly in the Publish library window with the “Added” status. However, when I select them and click Publish, Figma shows that the publishing process has started, but it never seems to complete.There is no success message and no error message. When I reopen the Publish library window, the same components are still listed as “Added”, and they are not available as published library components.I've already tried:Publishing all components at once Publishing only one component at a time Deleting the affected components and recreating them from scratch Publishing through the library updates/publishing interface Reopening and restarting FigmaSome components from the same file were published successfully earlier, but most of the newly added components are now affected.I'm using the Figma Desktop app, not Figma in a web browser.Could y

 Currently, when viewing a prototype in Figma, it would be very useful to have Back and Forward navigation buttons, similar to those available in web browsers.These buttons would allow users to navigate between previously viewed and next prototype screens without needing to restart the prototype or manually navigate through the flow again.This feature would be especially helpful when reviewing multiple screens, testing user flows, and presenting designs to clients. It would make prototype testing faster, smoother, and more convenient.Suggested functionality:Back: Return to the previously viewed screen. Forward: Move to the next screen in the navigation history. Enable these controls directly in the prototype preview.Adding this feature would significantly improve the prototype review experience for designers, developers, and clients.

Hello Figma Support,I need help with my Figma Education verification.I originally submitted my student verification using [email redacted by forum moderator to remove PII]. While I was waiting for the verification result, I deleted my Figma account because I needed to continue working on my assignments.After that, I created a new Figma account using the same email address.I have now received confirmation from SheerID that my student verification was successfully approved on October 2, 2026, but the verification status is not reflected on my current Figma account. My current account still asks me to verify my student status.SheerID provided me with these approval details:Name: Erkhes Gansuld Email: [redacted by forum moderator to remove PII] Verification date: October 2, 2026 Verification ID: 6abda25bfb693f2c79272f82 SheerID User ID: 1682273864621817816I understand that deleting and recreating my Figma account may have caused the verification status to no longer be associated with my cu

Hi Figma community 👋Our team manages a shared design system that is actively evolving, and we frequently update components to improve usability and consistency.One challenge we often face is tracking component updates across project files. While Figma provides version history and “Compare with previous versions,” identifying changes requires opening each component individually. This becomes especially time-consuming when updates affect many components or multiple screens.It would be extremely helpful if Figma could provide better visibility into component changes, such as: Notifications when a referenced component has been updated Visual indicators showing which components have changed A clearer diff or change log for component updates This kind of functionality would greatly help designers, PMs, and developers understand whether updates require action on existing designs.Curious if other teams managing large design systems experience the same challenge? How are you currently hand

Sometimes when working in figma I accidentally click the AI-stars. How do I hide this popover without typing a prompt. It is in the way and I never seem to be able to get rid of it...

DescriptionWe are experiencing an issue with icons inside components when switching between states.Our use case is an icon that (example):In the default state is not filled and uses color #FFFFFF. In the selected state becomes filled and uses color #000000.When creating the component, we initially use a specific default icon, and the color and fill behavior works correctly across the variants.However, as soon as we swap/change the icon to a different icon, the selected-state properties are lost:The icon no longer becomes filled. The icon color is no longer changed to the state color.We have also tried alternative approaches, such as applying a variable that forces the icon to be filled. With this approach, the fill behavior works, but the color property is lost when changing the icon.Expected behaviorWhen swapping the icon within the component, the icon should preserve the properties defined by the component variant:State X → unfilled + color X State Y → filled + color YThese propertie

Hi all,new org admin here, so bear with me. I have trouble organizing the users in my instance to specific teams and user groups. I do plan to use groups for SSO config, so will add groups to team access. What i am really missing, is there a way to see specific user membership in team and/or group without exporting csv? Like when you click on one user details, you should be able to see which Teams user has access to, additionally, imagine having the info, on the type of access for each Team.