Hi, I have an interactive component. When you tap on the component, it should change to it’s active variant. Click again and it changes back to inactive.
My problem, that seems to occur randomly, is that this interaction is not working on mobile in the Figma app and also not on a mobile browser (I tested it on an iPhone). When I tap on this component, it does not change it’s variant. When I tap outside of it, it is highlighted with a blue hotspot which symbolizes that it should be clickable, but still nothing happens if I tap on it. This problem doesn’t occur all the time, sometimes it randomly works again but lately it occurs quite often.
On desktop it’s working fine, the problem just occurs on mobile (Figma app and browser).
I have posted about this problem already and I also found another post about the same problem:
Does anyone know how to fix this problem? Or is it a bug from Figma?
Hi @Neela_Kazi sorry to hear you’re having trouble! The forum is primarily managed by the community. For direct support, you can submit a ticket to our support team directly via the form here: https://help.figma.com/hc/en-us/requests/new
Be sure to include a video of the issue along with links to the file, and share it with support-share@figma.com so they can take a closer look.