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As much as we value quality in everything we do, software is never bug free. If you think you might have found a bug or ran into an issue with a Figma product, please follow the steps below.Start by checking the status page and troubleshooting the issue We keep the status page updated with major service disruptions or maintenances. If the issue you are experiencing is noted in the status page, please keep an eye at it for updates. Check this troubleshooting checklist and try the recommendations listed. Please do a search If none of the troubleshooting steps helped, search in the forum. Someone may have already created a topic for the same/similar bug and provided a workaround. One topic per issue If none of the existing topics cover what you need, feel free to create a new one. To help keep the forum organized and help with search, create one topic for every individual issue you have. Review and use the template Make sure to use the topic template below (click “Show conte
I love the idea of figma motion and can see it working in my setup, but the lack of audio is a huge miss for animated with timing and sound. I am sure there is a plan, but do you have any info as to when audio will be introduced? FYI - I tried making a plugin using the agent and it said no to me. :)Thanks in advance!Dan
Hi,I recently starting using the Figma Make. I am currently evaluating it using the Free version, however the usage of credits seems to have a bug.I was working on a screen from last week. I created the Version 1 using prompts. As I began updating it, I started noticing the usage of credits as well. Up until Version 2, it seemed fine.However, when I started working on Version 3, I noticed something unusual in my AI credits balance and its usage. I continued with the previously selected model (Gemini 3.1 Pro like selected in Version 2, Version 1 was with the default selected model).Firstly, it took more than 10-15 minutes to provide a feedback, and then the prompt returned (failed) without any result. Prior to sending the prompt, I had more than 80 credits (daily), however those credits were used but I did not get back any updated version or artifact. I had to send again the prompt that resulted in utilizing again a lot of my remaining daily credits (the balance was zero after just this
Hi. I logged into Figma yesterday to find that every single one of my files and projects are missing, my education status is not longer showing, and all of my teams are gone too. More than 5+ years of work, just gone. My account looks like it was reset, however the recents contain files which were public that I accessed months ago, but that it is. As in the screenshot, I am not a part of any team. I was on the Education plan too and I cannot see that team anymore, and I was not emailed about needing to re-verify either. I am not part of any team, and this is all that is in my Recents.Nothing is in the trash. I have not deleted everything—that would genuinely be crazy and I did not do that. No one else has access to my account. I am logged into my only Figma account. Partial names of files are not showing in the Search I had a file open in a new tab that also reloaded and I do not have access to that, even though it exists (see screenshot) This is my file and I made and I cannot access
SummaryIn a horizontal Auto Layout frame with two Fill children (layoutGrow: 1), when one child's min-width exceeds the equal share of available space, the layout engine fails to redistribute remaining space. The other child falls back to its content width instead of filling the remaining space, leaving an unallocated gap.Reproduction StepsCreate a horizontal Auto Layout frame (no gap, no padding) Add two child frames, both set to Fill container (layoutGrow: 1) Set child A's min-width to 80px, child B's min-width to 160px Add text content inside each child (with 8px padding) Resize the parent frame to various widths and observeSetup (common across all cases)Both children: Fill container, layoutGrow: 1 Child A: min-width: 80 Child B: min-width: 160 Parent: Horizontal Auto Layout, gap: 0, stroke: 1px OUTSIDE (included in layout) Child A content width: ~122px (text + padding)ResultsAnalysisThe bug occurs only when the equal share falls between the two min-width values (80 < equal share
When I invite a new user to a Figma team and give them access to the entire project and its folders, the folder contents are not displayed consistently.Some folders appear completely empty, while others only show some of the files. In some cases, all files are visible as expected. The user has editing access to the team/project, but they still cannot see all of the files and folders they should have access to.As a workaround, I have to manually invite the user to individual folders again, even though they already have editing access at the team/project level.
Hi everyoneFigma file I’ve been editing for days and months as file owner.Now I can’t seem to be able to copy elements on it, share the file, rename it etc. And this started immediately after an update.I can design on the file but i can’t use AI featuresPlease can someone help me urgently? thank you![Moderator note: This post’s title was changed from Figma no working properly, after an update to [Bug] Copy file and export issue on 27-Jul-2026.]
What’s going on?Figma UI has updated today and I can no longer access my variable library to apply values to things like padding or radius. Existing components are fine - menu still appears - but new items only have manual controls. That’s really annoying. Is it a bug?
Hey everyone,I need to vent because I’m genuinely at my wits' end with the recent updates. It feels like Figma is getting worse day by day, and basic, foundational features are being completely ruined or hidden in the name of "sleek redesigns."Out of nowhere today, the "Apply Variable" gear icons have completely vanished from my properties panels. I’m trying to link padding, gap spacing, and border radiuses to our design tokens, but the contextual hover icons just aren't appearing on the settings inputs anymore. Please fix this ASAP, Figma. Stop breaking core functionality for things we use every single minute of our workflows.😡
Figma Motion has shape glitches when I add key frames to a specific shape.I have multiple rectangle shapes in my frame. I selected a shape and tried to add width key frame on figma motion. It turned out the other shapes get glitched and their width/height changes and it’s position has been changed as well. The selected shape remains the same, but the other shapes gets glitched and transformed.
When using Figma’s web-based prototype presentation mode, a large blank white area sometimes appears on the right side of the screen.Once the white area appears, the prototype stops responding to clicks. The left panel containing the prototype list is pushed further to the left, the presentation layout becomes misaligned, and unexpected horizontal or vertical scrollbars may appear.The prototype remains unusable until the entire browser page is fully refreshed. A complete refresh temporarily restores everything to its normal state.Disabling scrolling inside the prototype frames does not resolve or prevent the issue.The issue occurs during normal interaction with the prototype. Sometimes it is triggered while hovering over an interactive element: the intended interaction appears to start rendering but fails, after which the blank white area appears and the prototype becomes unresponsive.Steps to reproduceOpen a prototype in Figma’s web presentation mode. Navigate through and interact wit
Severity: Blocking — we cannot adopt extended collectionsThe problemA node holds one mode entry per collection family, and an extension's mode IDs are encoded with the collection ID. So choosing a brand and choosing a mode are one choice, not two. A node cannot say "use Brand B, keep the mode you inherit" — or "use Hover, keep the brand you inherit".This is not a broken lookup: ExtendedVariableCollection.modes[] exposes parentModeId, so the parent↔extension mode mapping already exists. The problem is that there is only one slot to write it to.The ask: decouple the data source (collection variant) from the context state (mode), each independently settable and inheritable.Our setupOne mode axis per collection, because modes are per-collection and mode counts are capped:Collection Axis Mode set by Semantic Light / Dark designer, on the artboard Viewport s / m / l / xl component (responsive variants) Interaction state Idle / Hover / Pressed component (state variants) Br
Hello,I am contacting you regarding an unexpected charge of $20.00 on my account on August 24, 2026.I previously had the $20.00 Professional plan, but I downgraded my account to the View/Free plan on August 20, 2026. I did not authorize, nor did I intend to upgrade or generate this $20.00 charge.Therefore, I would like to request:The immediate cancellation of any active paid plan. A full refund of the $20.00 amount. An explanation of why this charge was processed after my downgrade. Please look into this as soon as possible, as this was an unexpected and unauthorized charge.Thank you,
We are trialing Figma as a replacement for Miro and as a candidate for UI design. We noticed when importing our Miro boards that Miro “Frames” lose their names. This is because Figma’s importer converts them into plain “Shapes”, which cannot have names, rather than the probably more appropriate “Sections”, which can. This creates a lot of extra work as we need to remake all of these Sections and manually name them. Here’s a comparison to illustrate that we’re losing a lot of valuable labeling:Miro: named framesFigma: our frame names are gone!
The "Add a Make kit by default" (Manage Make kits for an organization – Figma Learn - Help Center) function has stopped working.It is configured correctly, but when creating a new Make file, the kit is not loaded automatically.
Hi Figma Support Team,I’d like to request a refund for my current Professional plan.Figma account email: [email redacted by forum moderator to remove PII]I’m requesting the refund because I would like to purchase a Professional seat on a different Figma account, which is the account where all of my projects are currently stored.Could you please review my request and let me know whether the refund can be processed? I’d like to purchase the Professional seat on my other account as soon as possible, so I would really appreciate it if you could help review and process the refund at your earliest convenience.Please let me know if you need any additional information from me to proceed.Thank you for your help!
The Figma MCP server fails to authenticate when using opencode, returning a 403 Forbidden error. To Reproduce1. Configure Figma MCP in opencode.json:{ "mcp": { "figma": { "type": "remote", "url": "https://mcp.figma.com/mcp", "enabled": true, "oauth": {} } }}2. Run: opencode mcp auth figma3. Error received: HTTP 403: Invalid OAuth error response: SyntaxError: JSON Parse error: Unexpected identifier "Forbidden". Raw body: Forbidden Expected behaviorOAuth authentication should succeed, as it does with other MCP servers like Context7, Sentry, etc. Root causeAccording to Figma's documentation (https://help.figma.com/hc/en-us/articles/32132100833559), Figma only supports a pre-approved allowlist of MCP clients:- Claude Code ✓- Cursor ✓ - VS Code ✓- Codex ✓- etc.OpenCode is not on this list, so Figma's authorization server rejects the OAuth flow. DiscussionFigma's approach breaks the core promise of MCP - that any client should work with any server. This creates v
Hi Figma team,Right-click suddenly stopped working on the Figma Design canvas on my iPad. It was working normally until yesterday.The important detail is that right-click still works everywhere else in Figma, including the Layers panel and Figma menus. It only does not work directly on the Design canvas.I am using an iPad with a mouse.I have already tried:Refreshing Figma multiple times Completely restarting the iPad Creating and testing with a new Figma account Opening the file in Safari Opening the file in the Figma app Checking that “Ctrl + click opens right click menus” is enabled Disabling “Show Agents on canvas” Trying Ctrl + left-click Trying Command + right-click Trying a long right-clickNone of these solved the problem.Right-click works in the Layers panel, but not on the canvas. This makes normal workflows such as grouping layers, changing layer order, renaming, and other context-menu actions very difficult because I normally use the right-click menu for these operations.This
Figma Mirror on the iOS app no longer updates in real time when I tap on a frame in the browser or desktop app.I can load a different artboard if I switch to a different file, but within the same file, Figma Mirror gets stuck on the first artboard I select. Before starting Mirror, I can see the artboard name update on the iOS app when I switch between artboards. However, once I start Mirror, it stops updating.
AI credits used up no output - I've tried couple times, and each time it has consumed AI credits and no produced any output and now I'm out of my credits. It did say a lot about plan and working on screens, but then after 15 or so minutes, it just goes back to prompt - i.e. no output and the prompt input is back in the input field and credits consumed. Now that means, I’m out of monthly allowance and it’s been a waste of time too. Seem like pushing people to pay for it even though the free plan exists. I’m quite disappointed In how that’s been working. It used to be fine and I’ve got good progress, but now seems broken. I do like the feature and would appreciate if you can make it work and provide me some credits to get my work done.
I have 3 libraries. One is a component library, second is more complex components, and the third is page templates. I have separate design files that I import any changes from the libraries. The design files are where the prototype interactions live. The problem i have is that some of the interactions on specific components will consistently disappear every time i update the design file from any of the three libraries. Some component interactions will only sometimes disappear after an update. And some will always remain. Why is that?
환불 요청드립니다.취소가 되지않아 확인부탁드립니다.
Hi,I’m following up on a billing-related issue I raised over a week ago, but I have not yet received a response from the support team.I’m currently unable to complete the payment for Invoice FE62BA8E-0011. To enable our Accounts team to process and settle the invoice, I have requested the following DTAA documents:Form 41 Tax Residency Certificate (TRC) No Permanent Establishment (No PE) DeclarationCould you please review my request and share the required documents at the earliest so that we can proceed with the payment?Given that this has already been pending for more than a week, I would appreciate it if this could be prioritised and resolved as soon as possible.
Every time I’ve tried to use it, whether with my original Free account and now that I’ve update to the $20/month tier, all over several days and a reboot, Figma Make displays:“Something went wrong. Try again.”Support request ID:srid_C44QCFFHKRJBD8GMBD9RC0MYZThe backend returns HTTP 403:“Access to the control plane is not enabled”and:“cortex_error: unauthorized — User request is blocked”Failing endpoints include:- /api/cortex/shared/figmake- /api/cortex/shared/figmake/ui_capabilities- /api/cortex/foundry/sandbox- /api/source/v1/make/environment/... The robot suspects there’s been a problem with my account provisioning. Account:David BishopTeam:figma's teamPlan:ProfessionalSeat:FullRole:AdminAI credits:0 of 3,000 usedThe problem reproduces in Safari, Safari Technology Preview and Chrome.A sampe of the backend request IDs:Cortex request UUID:9811bb04-4bd8-46a4-b14f-3871e3ec3215Other request UUIDs:6fccca98-7e7a-4d7c-b8fa-73fb3ac33211744cfb26-5a85-44d0-996e-c9bb363123440e678f4c-afbb-4389-95
I hope you are doing well. Im facing an issue right now. I requested the Education plan and I submitted all the details and also gave them my university documents including my ID CARD, Schedule and fee receipt, but still didn't get verifiedPlease take a look in this matter. Thanks
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