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I cannot figure out what to do with the local font issue not showing up on figma. I downloaded the font figma agent for browser. I try this on both desktop app in macOS and browser and cannot get it to work. None of my local fonts work. Can anyone help me? Are local fonts now limited to paid versions of the app??

Custom stroke setting of instances are reset whenever I duplicate instances or any touch in its component.Its very annoying me, it make me do huge hassle jobs. Please fix this bug as soon as possible.

Hello,I'm writing to let you know that I just launched my online portfolio, and two people using Safari are experiencing issues accessing the site.For them, the site loads poorly and keeps reloading in a loop. Everything works fine on my end, but both of them had the same issue—one on a computer and the other on a phone. Another person tried it on a tablet (also using Safari), and it worked without any problems.Since this is my portfolio, I want to make sure that everyone can access it properly.I'm sharing the link with you: https://www.claramistou.frThank you very much for your help,Clara

Hi Figma,In my main design system, currently i have these 4 collection. But after renaming a collection from 'Semantic (Device)' to 'Device-Type (S)' in the main design system file, now I can see both collection names in the working file. I requested for a help from figma support team, unfortunately the options they said not worked.

Hello,I am a full-time faculty member at one of the global campuses of a well-known U.S.-based university. Our campus is registered as a local higher education institution in my country and is listed as such in the verification process. I am listed as a faculty member both on the local campus page and on the U.S. university’s website.However, after submitting the required documentation to SheerID, I received a message that my document was in a foreign language and would require additional processing time (from half an hour up to two days). This timeframe has passed, yet I have not received any feedback from SheerID, and I still appear as unverified inside Figma. When I try to re-submit, I encounter a limit reached notification. A colleague of mine completed the verification process without any issues.I am already well into the semester, teaching two courses that rely heavily on Figma, so maintaining uninterrupted access is crucial. Needless to say, the user experience of this re-verifi

I’ve reported this bug but not news so far… I have a complex table component, which has many Cells instances. I use variable to configure the table to my needs. Cells height, Starting column, trailing column, theme… I have this bug which for some reason when swapping variant via variable it fails to render the instance. It loads all layers in the layer panel but won’t render the shapes on the canvas… I have a video showing the issue with a file after a while and the second part in a new file. The second video shows that this issue is only happening on older files. The instances load fine when the file is new… Demo EDIT: Just noticed that once the file is idle or closed and reopened the variant change via variables does not work anymore… Bug playground:Figma – 7 May 24

I think there is an error in dev mode about text-decoration-line. Dev Mode is giving me the property “text-decoration-line: strikethrough;” instead of “text-decoration-line: line-through;” (from MDN https://developer.mozilla.org/en-US/docs/Web/CSS/text-decoration-line#line-through:~:text=line%20above%20it.-,line%2Dthrough,-Each%20line%20of)

I have Foundation, Alias and Mapped collections in my Variables panel. I have Light and Dark mode for all collections. For dark mode Alias, they can have Foundation dark mode as source. Dark mode Mapped can have dark mode Alias as source. 1 Strange workflowWhat I find.. is that when I want to pick a dark mode Foundation or dark mode Alias colour for my dark mode Mapped set… They are not available. I have to select a layer in my artboard, that is set to using dark mode… → Then I will have the dark mode colours available for selection inside my Variables panel. This is a very convoluted and cumbersome workflow for setting the dark mode colours that I want to use. Question 1 : Is this an intended workflow from Figma? Because it could definitely need some improvement.2 BugWhen I have, as described above selected my colours for my Mapped dark mode set in my Variables panel → The colours displayed are not dark mode colours. They are in fact light mode colours. I can only describe this as a b

For example, im trying to attach arrow to the right side of a picture and the arrow refuses to stick to that side. It forces me to attach to other optionsThe snapping options change if i zoom out or in

Presentation viewSlide editor viewFor some reason when I go into presentation mode the prototype that I’ve added via the “Live interaction” button is shortening the view port of the prototype. I’ve tried restarting Figma and checking my prototype display settings, but neither seem to fix the issue. 

I would like to publish a plugin but I get the error shown above when I try to do so. Unfortunately, the error message is not specified and I have no idea where in the plugin code an error could be present. In my IDE there are neither problem messages nor error messages. Does anyone know this problem and might have a solution?

In Dev mode if I want to just copy one or 2 lines from the style code block, it’ll paste it out as just a unicode instead.I’ll have to use only the copy button to copy all the code for it to work - which is overkill and a waste of time for what I need. This never use to be the way.  

When I try to apply a blend mode to the color of an element, there is a high chance that the setting will not succeed. It may even revert my modified color values to the previous ones or select other layers.I will give an example next: 1.select some layers2.use color blend mode effects3.the text was not set to the Plus Lighter blend mode 

Hi, After I submitted my plugin, I have not receive any email confirmation that the plugin has been received.Also there is no way for me to know the status of the review of my plugin.So I was wondering if someone could help me figure out how to track the progress of the plugin review process. My plugin is here: https://www.figma.com/community/plugin/1617090343749381048/zoompicker Thanks

Figma make doesn’t see librariesAlready published libraryI have professional plan (education), opened Make page in Education plan team and project.Help me please.

I’m still having all sorts of weird problems with Figma, not as bad as the AWS outtage yesterday, but still blocking work. What is happening to Figma?- Files not saving- Libraries not working- “Go to main component” not working  

I’m trying to add corner radius to the text box. I added auto layout but by somehow I cant manage to find the Corner Radius.

Hello! I need help understanding a billing issue.I cancelled my Professional team subscription before the renewal date. My team now shows the Starter (free) plan, and I do not have access to billing settings or paid features.However, on December 1st I received an invoice for $15.17 USD, and my bank showed an automatic payment attempt from Figma. I previously paid only $5 USD for my plan, and I did not add any extra seats.I am confused because:• the subscription was cancelled in advance• the account is now on the free plan• I didn’t add any seats• I don’t owe anything as far as I understand• but I still received an invoice and a failed charge attemptCan someone from the Figma team please confirm:1) that my subscription is fully cancelled2) that there will be no more payment attempts3) that I do not have an outstanding balance4) why the invoice amount was $15.17 instead of $5Thank you very much!  

Dear whom may concern, Thank you for taking time reading this message. I am one of high school art teachers. Currently our curriculum team tried to complete the verify procedure due to the new version updated. However, it continuously reported failed. We tried many times from different accounts of my colleagues, the same situation was happened every single time. We registered on your website via google form and also emailed for the problem but no feedback or response for at least 10 days.As the request email you sent to us, the deadline for account review is 29th of September, please reply for the further support as soon as possible, whether it would influence the teaching process. Thank you.Kind regards,Ziyuan (Emily) Xia[redacted by forum moderator to remove PII]

Hello all! I am getting support response for this issue, but in the meantime, I also need to consider alternative solutions as clients are waiting. So, I need the collective brain. Since last week, the guest links we send for prototype reviews started asking for a Figma account, no matter what the sharing settings are (i.e., anyone can view, edit, etc.) The links are redirecting our clients to figma.com/email_only Is anyone else having the same issue? If so, what is your workaround? Our company uses SSO, if that is of any relevance.

I changed the email associated with my Figma account. I am leaving the company, so I switched it to an alias email that the company set up and now I can’t log back to the desktop app. It will only allow login through the browser. 

I’m trying to publish a library to Figma Make, but the “Export to Figma Make” option isn’t appearing. I also tested this with other libraries, and the option never showed up for any of them. Is there a way to resolve this?I am on a education plan as a student and according to this it should work for meThank you!

Hi Figma Community, I’m reaching out for advice as I’m facing a billing sync issue and haven’t yet received a response from support. I was on a grace period for the Professional plan. I completed the payment more than 8 hours ago and have the paid invoice as proof. However, my account is still showing that the plan will end shortly (currently less than 30 minutes remaining). I’ve already emailed Figma support earlier today with:  Paid invoice attached Screenshot of the expiry warning   My concern is temporary team restriction, as my team is actively working. Has anyone faced a similar situation before?Is there anything else I should do while waiting for support to update the billing status? Any guidance would be greatly appreciated. Thank you. — Shakinur Rahman

I'm participating in a Connected Project as a guest and encountering an issue with Figma MCP.Around September, I was able to use Figma MCP without any problems, but recently it has started returning the following error: Error: This resource couldn't be accessed. IMPORTANT: Before continuing, you must tell the user to make sure their paid Figma seat includes Dev Mode access, they have the right permissions for this file, and the provided link is valid.I have a Full Seat on my own team and can edit files in the guest project, so I don't believe there are any permission issues. (I can access files from my own team via the MCP server.)The host is on an Org Plan, and I'm a guest on a Pro Plan.I'm using the desktop MCP server.Does anyone have any information about this? Can we fix this issue?Note: someone else had this exact same issue:  

Hi, Our company previously worked with a design agency that used Figma to create design files and shared access with us via a Figma link. Everything was fine until recently, when we discovered that the file has been publicly shared with anyone who has the link. We would now like to restrict access to this file. Ideally, we want to: Obtain a copy of the file in our own Figma account, and Remove or disable the original file hosted in the design agency’s account.   We contacted the design agency, but they informed us that they no longer have access to the file in their account. Our questions are: Can Figma Support confirm who the current owner of the Figma file is? Can you verify whether the owner account is still active?  If this is something only Figma Support can assist with, we are happy to share the Figma link privately for further investigation. Thank you for your help.