All files are missing from the page

Hi ​@Екатерина,

Just to clarify, you're in the file browser and noticing that all your files are missing from your project — is that correct?

I checked on our end and saw that you have access to “Ekaterina's team,” and there are some FigJam and Figma Design files in that team.

Could you please double-check a few things with us?

• Are you in the correct team? Here’s a guide on how to switch teams in your file browser: switching teams in your file browser 

• Are you possibly logged into a different Figma account? This guide explains how to switch between accounts: Switch between accounts 

If you are in the correct team and still not seeing the team files in your file browser, could you please share a screenshot of the full Figma window?

That will help us better understand what you’re seeing and how we can assist you more effectively.

Thanks!

I didn't switch accounts.

I always work through the desktop application.

Maybe you need to reset the page link for you?

Thanks for sharing the screenshot!

It looks like you're able to open your Figma Design file, but the content on the canvas isn’t what you were expecting to see — is that correct?

If so, could you try opening the version history of the file to check whether a previous version includes the missing designs?
If you find the version you're looking for, you can try restoring it from there. Here’s a step-by-step guide: View a file’s version history

That's right. There were a lot of design ideas on this page, but now the frame is empty.

I checked the history, and the last changes were supposedly made on August 13, although I edited the design on this page throughout August and on September 2.

Clicking on the August 13th story displays a single empty frame (the screenshot shows). This cannot be right, there must be some kind of error.

Could Figma have deleted all the content on the page on its own? There was a lot of content on this page. Could it be because of the large amount of weight?

Thanks for the additional context.
It sounds like you're experiencing an issue where the content on a specific page was unexpectedly lost, and you're unable to restore it through version history.
 

To help us investigate further, could you please share the URL of the affected file?
Once we have the link, I’ll be happy to connect you with our support team for a deeper review.
If you're using the desktop app, you can copy it by right-clicking the file and selecting "Copy link."

Thanks,