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Hello, I can not edit my own file in figjam. I know I have two accounts to figma, but I can not figure out which one owns my file that I can not edit. I suspect there is a third account that I can not sign into - since I am missing some files. I have created a student profile with my school email, and I suspect there was a regular account with the same email address before turning it into a student account. Could you please help? 

In the presentation, longer texts partially disappear, and some characters are distorted. Help please.

I am billed for 2 seats while I only use one.. For a freelancer this is quite a lot of money. How can I get this refunded? See invoice attached

After I transferred team ownership to another user and left the team, all files in my drafts unexpectedly disappeared. These files include almost all my past works—not only company‑related projects but also my personal portfolio and self‑introduction, which are extremely important to me. I would like to know how I can recover them.

Since the “search inside the color field”-feature has been introduced, I am experiencing inconsistency in the search results when I search for Variables.1. searching in the color field (correct ✅):2. searching in the color library panel (incorrect ❌):3. searching in the color library panel, but omitting the first layer in the token's path (correct ✅):I think the key is that the library search seems to have a bug in the search algorithm. Only when I omit the first layer in the token's path, I get

Hello, I am trying to run through the MCP OAuth protocol to register a client on the Figma remote MCP server, running into an issue when calling the registration endpoint.After discovering the registration endpoint via the /.well_known/oauth-authorization-server call, I call the registration endpoint via:curl -sS -v -X POST "$REG_ENDPOINT" -H "Content-Type: application/json" -d '{    "redirect_uris": ["http://127.0.0.1:53195/callback"],    "grant_types": ["authorization_code","refresh_token"],    "response_types": ["code"],    "token_endpoint_auth_method": "none"  }' I get back from this a “Forbidden” response and without this response I can’t continue the OAuth protocol.Does client registration have limitations to prevent it from working on different domains and url callbacks at the moment? I am doing this in a context outside of Claude, Cursor, etc..

Whenever I am trying to swap tokens or variable instances from my design system library files or trying to pull updates, I am facing the same error be it a component or a variable. And this is happening for all the files in my project folder that have the libraries added.I have raised a support ticket as well.

Yes I know this topic has been raised before, but I would like to raise it again, since it is breaking the core interaction in my design system. Is Figma even aware of this issue? Since the last discussion about it is ~2years ago, and this issue still exists. Steps: Create a Button component set with 2 variants: Default, On Press Add interactions in the variant: “Default” → While pressing → Change to “On Press” Insert an instance of the “Default” button into a new Frame Add interactions to the button: On Click → Open overlay. Check the “Close when clicking outside” box. Test the prototype Results When you click the button, the button change to “On Press”, the overlay opens, but when clicking outside the overlay to close it, the button does not reset back to “Default”. Expected: The button should reset to “Default”.

I have tried to contact sales 3 times over the last few weeks, so far no response. I see a lot of topics about this. What is going on?

Hello Figma Support,My subscription was automatically renewed unintentionally. I already cancelled the auto-renewal to prevent future charges.I have not used (or only minimally used) the service since the renewal date.Could you please review my case and help process a refund for this accidental renewal?Invoice ID: [redacted by moderator to remove personal information]Account email: [redacted by moderator to remove personal information]Thank you.

Figma archive file is too large to open and it keeps crashing 

Hello,I am facing a critical billing issue. I already submitted a support inquiry via email, but I received absolutely no response. Since your team is completely ignoring my email, I am posting here out of sheer frustration and need a support manager to contact me via Private Message (DM) to resolve this immediately.Summary of the issue:1. I subscribed to the Collab Seat ($5/month), and the $5 payment was successfully charged. I canceled the subscription immediately after that.2. Even after cancellation, your system continuously attempted to charge me $16.50 USD. 3. Because of these strange charges, I initially deleted my account. 4. Luckily, the transaction didn't go through due to insufficient funds, but I am still continuously receiving annoying payment failure notifications for $16.50 USD.5. Since the problem persisted, I have recently restored (reactivated) my account to figure out what was wrong, but I still cannot fix this billing l

In my design system there are specific screens that repeat itself many times. This screen is a complex screen. On the screen i have a table view and when i press on the table rows it opens a side drawer with more information. I created components and nested components for the table rows, the tables, the side drawer (as a boolean) and after i set up all the smaller components i decided to create 1 big component. Because i was using this specific screen many times. Now i made small updates to some small components that are nested inside the big component. I updated the library but the changes didn’t update...And even more frustrating: all instances of the big component set back to its default. Meaning, i have to go and start updating all the instances now for all the different states that i accounted for inside of the smaller nested components…. Please help me out here…!!!

Can’t find where to cancel my subscription.Please, cancel my subscription from this moment onwards.Confirm that you have received this instruction. Thanks

It seems like like if you cut (cmd-X) an element inside a slot inside an instance, and then undo it, it gets in this broken state where it doesn't bring back the element. The sidebar also odd too with a broken Position and Layout elements. Please see video attached. Steps Create a component with a nested slot inside Make an instance, and add some elements inside Cut one or several elements with Cmd-X Undo with Cmd-Z The item(s) don’t show up, and the sidebar enters a bugged state (0:22 in the video)Expected behavior: the elements should restore properly, just like outside of a slot.

When hiding an object inside an Instance of a Component with Slots, the object is also hidden in the Component itself and thus in other Instance.In this case: if I hide the blue info block in the Instance in one modal, it also hides in another modal and in the modal content componentChanges to an Instance should not influence its Component.   

We have an issue in our project files sometimes the components appear misplaced and we need to manually click click on them until they are reset to go back to their correct state, see screenshots below. How can we resolve this?  

Hello, I transferred ownership from one email account to another. I am currently paying for the new account but when accessing the files I had from the previous account, figma tells me that they are locked. How come? 

Hello, my account is blocked because my renewal invoice was generated in April, and I've been trying to change the number of licenses to renew, but the option isn't available on the website. What can I do? I've already submitted support tickets, but they're not responding.

Reproduction: Created a dropdown component defined slot areas for dropdown menu ‘the rows’ created a seperate singular component and named it ‘_row’ (so it wouldn’t get published) defined ‘_row’ as the preferred value forr the slot area but when dropdown component published, and pulled into another figma file ‘_row’ doesn’t show up as it’s not a published component. Opinion, if a unpublished component have been defined as a preferred value, it should be available to be picked. I basically do not want to expose a building block to the other designers because it’s never going to be used anywhere else apart from the dropdown window.  How it looks when called from another file.

Hello,I'm experiencing a rendering issue with screenshots in Figma that appeared recently without any changes to my settings.Problem: When I place screenshots in my Figma file, they display with unwanted colored boxes overlaid on them in the editor view. However, these boxes do not appear when I preview the file on Mac or in any other view mode.Environment:Figma Desktop App on Mac Issue started recently (no intentional setting changes made)What I've tried:Reloading the file Restarting Figma Changing color profiles—the colored boxes persist regardless of profile settingsAttachments:Screenshot showing the problem (colored boxes visible) Screenshot showing the expected result (without colored boxes)I've attached two screenshots for reference—one showing the issue and one showing how it sho

Just fix slots! The slot feature doesn’t behave properly when switching variants: around 90–100% of the content from the other variant simply disappears.

Seems that with Figma’s MCP integration with Claude (via VSCode Chat) It is struggling to replace contents dynamically. is this a known limitation given the newness of slots? Actually, I'm realizing the real constraint in Figma's component model depends on whether the component uses defined component properties or slot-based children. For slot components, I need to navigate the instance tree correctly to modify the slot frame's children, but the approach differs based on how the component is structured.Looking at how the DetailsPage component is set up, it has named frames like "Heading", "Content", and "Aside" that act as slots, each with default content that gets replaced when properties are passed in. This means within an instance, I should be able to modify what's inside those slot frames by targeting them correctly.The key insight is that I don't need to detach the instance to customize it. Instead, I can create the instance and then navi

Hi,I've been looking into this for a while now, and I haven't seen this issue reported anywhere.Since 3-4 days, when I have a component with nested components inside, if I ever try to create variants of this main components, it resets the inner components interaction.Example : Simple component, the interactions on the nested components works as intended. If I add a variant property to this component, whatever it is, the inner components interactions gets reset, and try to access its main component??I never had this problem before but since it started it occurs on all of my projects…The “reset component state” box is unchecked.I do have Figma’

您好，我是来自中国的用户，我购买的订单需要开发票。