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Hi, I have installed a local font that I’ve used in a Figma project. Suddenly, when trying to edit the text, I get an missing font error dialogue. I’ve tried to uninstall and reinstall the font via FontBook.I’ve restarted the Figma desktop app. Platform: Mac  Any help much appreciated. :) 

Hi everyone I’m designing a car listing website in Figma and my file now has too many pages (categories, filters, brands, price ranges, sliders, etc.)It’s becoming hard to manage and maintain.Is there a better professional way to reduce pagesWhat’s the best practice for large-scale projects to keep the file clean and manageable?Any suggestions or examples would really helpful

Sometimes instances (containing vectors) from libraries are showing in 200% size, cropped by the instance size. When clicking on the instance it snaps back to the correct size and stays so. There’s no issue with scaling, and everything is updated before this happens. Don’t know exactly how to recreate this bug, but now and then there are lots of them that requires someone to just click on them. Definitely a bug.

I bought an annual professional plan of collab seat in January, but I don't  know how the full seat got added because I never did add at the time of purchase.I suddenly got an mail to payment for the full seat in February which I did not even know I had.I have no idea what happened and the amount 184$ is expensive.Can someone please help

make it make sense why I can’t see view code on the paid account 

I have been trying to get into contact with the sales team about a product demo for our North and Central American team but it's been weeks and no one has reached out.  

Hello Support Team,I am requesting urgent assistance in restoring access to a commercial project created under my Figma account.The account was registered using an email address that has since been permanently deleted and is no longer recoverable. As a result, I cannot access the account or reset the password.The project stored in this account is a paid commercial project developed for a client. I am the sole author and intellectual property owner of the design materials. Loss of access directly impacts contractual obligations and financial commitments.At this time, I can provide: Screenshots of the project interface confirming authorship My full name used in the account Approximate period of project creation Any additional identification documents required to verify ownership Please advise on the verification procedure required to either: Restor

현재 프로패셔널 유로 플랜 이용중입니다.어느날부터 피그마메이커로 만든 파일을 열어보면 왼쪽 채팅창만 보이고, 우측 화면엔 아무런 콘텐츠가 노출되지 않고 있습니다. 미리보기 새로고침시에도 동일현상 지속 발생중이며, 아주 간혈적으로 오른쪽에 콘텐츠가 보입니다. 2월 초까진 특이사항 없이 잘 쓰고 있었는데, 2월 중순쯤부터 아래와 같은 현상이 계속 발생해 피그마메이커 기능을 전혀 사용하고 있지 못하는 상황이라 해결방법 좀 알려주세요. 버그 리포트도 올렸는데 따로 답변이 아직 안왔습니다.   

 When trying to update icons or make changes to specific sections in Figma, selecting an element and sending a prompt to Figma Make AI does not pass the selected element into the prompt. As a result, Figma Make AI does not understand what needs to be changed and the update does not occur. 

Hi, I’m wondering if the view console button for the Figma Make browser moved or if it’s just gone? I appreciate the recent change that shows an address bar so I can go to specific pages, but I’d love for the console view button to come back. It seems like now I have to wait for a bug to happen and click “Fix for me” to get the console to appear? I’d like to toggle it on manually like we could before.

Hello,I am writing this because I have submitted the google document I found on another post with the request to move my figma education plan to my school account (since it was accidentally added to my personal account). Please urgently complete the transfer for me, I need figma edu on my school account so that I can participate in Figma Edu’s hackathon since it is a requirement. 

Hello, I have already emailed education@figma.com and filed a support ticket without any help. I would like to know why I am unable to access education plan despite confirming with SheerID that my educator status has already been verified. Thanks.

Hello!I need help saving a Figma team that I lost access to but was the sole owner of. It has not yet been deleted.I created my original Figma account using my undergraduate school email. The school has since deleted that email and updated it to the alumni version. Mail does not forward between the deleted email and the current. Because the previous version no longer exists and I was signed in with Google, I cannot reset my password or re-enter that account.The account was on an education plan that had long since expired, but I intended to renew it as a personal plan eventually. I don’t know why or how I was signed out, but now I cannot get into the account. I can still see some of the links to projects that I had in open tabs, but if I try to go “Back to Files” from that page it goes to the new, empty alumni account.Because I can still access the projects I once had open and because on another account it is prompting me to move files from my ol

I graduated from my school and I lost access from the school Figma account. I cannot sign in at all, and all the tabs is still there but it’s showing error page. I have zero access to the school’s email address. Could you please help me recover the files of my work into my personal account?This account here is my personal email, if its possible to transfer any files into here that would be great.Thank you

Please searDue to my mistake, I increased the number of seats in Figma, I want to reduce it, I only need 10 seats, now it has increased to 17 seats, my annual fee will be updated tomorrow, can anyone tell me How to deal withch for existing topics before posting! Press 🔍 at the upper right to search.🥺🥺🥺

Hi, I submitted my Figma plugin "Flaude" for community review over a week ago and it's still showing as under review. I haven't received any feedback or status updates. Could you let me know: 1. What the typical review timeline is for new plugins? 2. Whether there's anything I need to fix or update on my submission? Happy to provide any additional information needed to move the review forward.Thanks!

Hi everyone,I'm working on a Figma plugin that currently reads components present in the local file using the plugin API. This works fine for what's already placed on the canvas.However, my use case requires access to the full catalog of published components from team/org libraries — including components that haven't been used or instantiated in the current file. I have view-only access to these library files.From what I've found so far:figma.root.findAll() only returns nodes in the current file figma.teamLibrary.getAvailableLibraryComponentsAsync() was promising, but it only returns components that are already enabled/used — not the complete library There doesn't seem to be a way to enumerate all published components from an external library file within the plugin sandboxThe only working approach I've found is setting up a backend server that calls the Figma REST API (/v1/files/{key}/com

Hi,I generated a landing page using Figma Make and I am currently working on version 59 of the file.However, when I try to access the generated code, the system displays the code from a previous version instead of the latest version (v59).Steps I’ve taken: Confirmed that I am on version 59 Opened the "</>" (Code) tab Performed a hard refresh (Ctrl + Shift + R) Cleared cache and reloaded Despite this, the code does not update and continues to show an older version.

Hi, I used to be able to move objects by 10 pixels in any direction while holding the measure to selection button (option or Alt + Shift and move). But now when I do this, the object does not move anymore, but it shows measurements to objects which are further away. Did I activate this by accident? I want to be able to move 10 pixels while measuring.

Please cancel my subscription, I tried to cancel it but it wasn’t clear what I’ve done , I need my money back.  

Hi Figma team, I’m unable to access an existing Figma account that was created using Google Sign-In only. After migrating to Google Workspace and adding a custom domain, Google now resolves my original Gmail identity to my Workspace email. Because of this, Google Sign-In always logs me into a different account, and I can’t access the original account that contains my files. I believe this requires a manual account recovery or reassociation of the Google identity. I can verify ownership of both email addresses and the Workspace domain if needed. Thanks for your help.

I’m a student and my school is an approved bootcamp facilitator. Figma doesnt verify my student status though, after my school explicitly added my email through the verification proces in figma. They’ve asked for support there too with no response. There is nothing else they can do, since they did sent a request to figma. The administator urged me to post this question again here. Please help. It’s been a long time I cannot used the student plan.

Basicamente é esse o bug, não consigo apresentar de forma alguma

Hi Figma team, I’m unable to use an existing Figma account that was upgraded through a student plan a couple of weeks ago. After migrating my email domain through Google Workspace, i have now logged in with a different email than was was used to verify student status. As a result, Figma has blocked my account, and it is in view-only mode.I have tried to fill out the application to student plan, but with no luck. I believe this requires a manual reassociation of the email. I can re-verify student status again if needed.Thanks for your help.

I’ve been using a Wacom tablet with Figma for a couple of years now. I use it as my default mouse that also helps me quickly sketch ideas with the Pencil tool. Since the release of the variable width stroke function I have been having some issues with the Pencil tool.I’m going to do my best to explain these issues below. If these should be split into different issues, please let me know if you want me to split these up. English is not my first language so I apologize for any errors.Summary of 3 issuesIssue 1: Selecting a different width profile while using the Pencil tool does not allow me to draw with it. It shows as if it is selected but does not change my actual width profile.Issue 2: Seemingly randomly Figma starts reflecting pen pressure and kind of creates its own width profile while drawing lines.Issue 3: Switching the width profile makes already drawn lines dissapear. Steps to reproduce