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Im trying to edit my styles and ungroup my text styles but it is not working 

Dear Figma Support Team,I am writing to escalate my unresolved refund request regarding the USD 133 charge for the Professional Team monthly plan.I have already contacted Figma Support three times through the Support Hub, but I have not received a proper response or resolution. Instead, my requests were marked as “Solved,” even though my issue has not been resolved at all.I find this very unfair and unacceptable. I was charged USD 133, which is approximately KRW 210,000, without clearly understanding in advance that I would be charged such a large amount for the next billing period. The only response I received was an explanation about prorated billing and instructions to cancel the subscription.However, I have already canceled the subscription. I will not use the paid features anymore. What I am requesting is not simply a cancellation, but a refund for the unexpected USD 133 charge.As a student, this is a significant financial burden. I believe it is my legitimate right as a customer

When applying Figma Motion to an existing component, the animation track displays as purple and shows no keyframes in the timeline, even though keyframing the interaction via the side panel still works. The same workflow on a new layer that is subsequently converted to a component renders correctly.

Hey GuysAm I the only one facing that issue? When I have a shape inside a frame (I don’t know if it’s because there’s an auto layout or something else) I don’t have the “use as masks” option on right click. I need basically to copy the whole block (groupe with shape and mask shape) outside of the Fram (I paste it anywhere in the canvas outside of everything) and then I do have the option available. Then I just replace the whole block inside ma frame. Kind of a complexe way of applying a mask, especially since there seems to be no limitation, just the menu not appearing.

So with the recently release of Figma, I am not able to select my library for make. It by defaults selects a ui kit where in i don’t have a kit created. Is there a way to select the library again like previously?

I have been using Figma Make to create sites since February.  The usage rate for Ai credits has skyrocketed recently. The 3,000 credits for the professional plan used to be able to achieve a substantial amount of work, even complex tasks.  Now, even the simplest of task, like resizing a button or creating a basic About page with one image and one text box, is costings hundreds or even over a thousand credits to accomplish.   There is no rhyme or reason for the usage to be this high and this has never been an issue before. The reasoning Ai gave me is this: “You're right to be frustrated, and I'm sorry — I've been giving you the same answer that hasn't helped.Here's the truth: clearing the chat doesn't stop those reminders. They're injected automatically by the Figma Make platform every time a file is modified, regardless of conversation history. It's a platform feature I can't disable, you can't disable, and chat clearing doesn't affect.”  Something is happening on the Figma end to be c

Hi, I just wanted to know about the Figma credit. It's like 2500 credits, but I just used it for 2 sites, and yet it finished so early. Last time I remember creating at atleast 7-8 websites with the same price plan; now it's just 2 with just 6-7 versions in it. Either its just too expensive or there's been sth wrong. And if its like that i would rather switch to claude rather than having figma. Help me with it

저는 분명 유료결재를 끊은걸로 아는데 6월 25일 날짜로 16.50달러가 결제되었습니다.환불 요청합니다

I’ve been using Figma for almost 6 years, the real value of Figma was its performance but after the recent Config and different features I see how it’s running really slow. Presenting Figma designs in the meetings by sharing your screen is almost impossible.I’ve cleared the cache, restarted the Figma, linked accounts from 0 but the performance is still the same. It happens not only on my paid account but also in the Free ones.I’m using desktop app only, performance issues are only in the Figma, laptop has no issues with working on other apps.

Hi, the member of staff with admin access has left, are you able to either give me admin access or reassign his account?

Dear Support Team,I am writing to request a refund for the charge processed on June 25, 2026, for the Professional Team monthly plan.Previously, I purchased a new plan because I needed to create a new project for a school assignment. At that time, I did not fully review the details of the plan and simply chose what I thought was the most affordable option. I also remember being charged approximately KRW 30,000 on the day of purchase, so I expected a similar amount to be charged this month.However, I was surprised to see that I was recently charged USD 133. This charge was completely unexpected, and I would like to kindly request a refund for this recent payment.As a student, this is a significant financial burden for me. I would greatly appreciate it if you could review my account history and consider issuing a refund for the recent charge.Additionally, please confirm that my Professional plan has been canceled and that there will be no future renewals or charges.Thank you very much fo

Hi Figma team,My Figma AI credits are draining unusually fast — they're being depleted after just 3–5 prompts, even though I'm using the default AI model. This doesn't seem right for normal usage.Could you help me understand what's happening here? Specifically:- Why are so many credits being consumed per prompt on the default model?- Are there settings or best practices to make my credits last longer?Happy to share screenshots or my account details if that helps. Thanks for your guidance.

I raised Ticket #1979449 regarding an urgent issue, but I haven't received any response yet. This matter is critical for our organization and is impacting our work. Could someone please review the ticket and provide an update as soon as possible?

all make fies have this error：ID 5a35c857-93b3-431f-8e63-f76d82d4c943 

Dear Figma Support Team,I hope you're doing well.I'm reaching out regarding my Team Karma workspace, which is currently locked due to an outstanding invoice.I recently noticed that my workspace was upgraded to a Professional plan with AI Credits, resulting in an invoice of $80.24. Unfortunately, I wasn't aware that the AI Credits would incur this additional recurring cost, and I no longer require the Professional features or AI Credits.I primarily use Figma for personal learning and portfolio work, and at this time I'm unable to afford this subscription.I would greatly appreciate it if you could help me with the following:Review or waive (or reduce, if possible) the outstanding invoice. Remove the AI Credits from my subscription. Downgrade my workspace from the Professional plan to the Starter (Free) plan. Unlock my workspace so I can access and manage my existing draft files.I completely understand if there are billing policies that need to be followed, but I would be very grateful if

This happens on any files, including newly created ones. It always provides an ID, e.g. (bc69a0fe-a394-4c29-9a98-6d0dfa8e7fc0)Devtools reports a 403 for the response. 

I have got a Toggle Switch component, and I’m trying make an update for the Full width property by keeping the hint close to the label.1.In the first instance from the image the full width is disabled and the component behaves as intended.2. in the 2nd instance (selected) the full width property is enabled and it sort of works, the only issue with this is the responsiveness (the 3rd instance that is bellow).Is there a workaround that can fix this issue?Do you have any suggestions?  

Sanity check before I submit this as a bug or feature request:Is there an easy, non-destructive way to make Figma show drop shadows on the inside of a closed path, like a circle?I don’t want to use Outline Stroke since that’s destructive. I’m trying to keep it as a normal editable circle and have it behave like it does in apps like Sketch or Affinity Designer, where a drop shadow on a stroke renders on both sides of the path.Same editable circle, inside stroke, and drop shadow setup. Figma doesn’t render the shadow inside the closed path, while Sketch creates the expected inner-shadow effect without outlining the stroke. 

I work for a company that has a Pro account on Figma, unfortunately some members have left and I do not know who was the admin and I cannot get the admin rights to manage the team.I am connected to the workspace and I have access to it but how could I retrieve the data about who is in the team and how can I get admin rights to the team to manage the users?Many thanks,Remus Davidescu

I have users that I have previously added, but can no longer remove them or change their access. I can also no longer edit a project for which I am the owner.

Hi, I subscribed to a FULL seat account on May 19th with the [email redacted by forum moderator to remove PII], and then I contacted you to cancel my payment information and auto-renewal. The platform replied that my payment card information and auto-renewal had been canceled. Currently, the auto-renewal is canceled, but between May 19 and June 19, some team members added paid seats themselves: two FULL seats and one developer seat. As a result, on June 20, I was charged for these four seats, along with the fees for these four seats from June 19 to July 19. I really don't need this many seats now; I only need an extra FULL seat. Could you cancel the other FULL seat and the developer seat for me? Also, can you explain why last month you told me that my linked credit card was canceled, but this month my payment card was still used?

Hi Figma Support Team,I received the error message: "Verification Limit Exceeded. We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer." 

Hi everyone,I am posting this here because Figma's automated billing system has wrongly charged me, and I need a cancellation and a full refund processed before these funds completely leave my bank account.I initially purchased a basic professional collab seat for myself, which rightfully cost me around $5 ($5.90 with tax) as shown in my historical May invoice in the Billing Overview screenshot. When June 4 came around, I expected a standard $5 renewal. Instead, I saw a sudden, massive jump to $40.16.The Breakdown of the Issue: Billing Overview screenshot: This shows my clean billing history. On May 4, 2026, I paid my regular $5.90 monthly invoice. But suddenly, on June 4, 2026, Figma slapped me with an overdue total of $40.16 without warning. Invoice Details screenshot: This invoice itemization proves Figma upgraded me to a "1 Full seat" ($20.00) plus backdated "Seat updates" ($14.03) without my explicit consent. I never opted into a full design seat tier; I only wanted my single st

HeySo I was trying this Weave tool out. It runs but then shows this error. What is the problem? Is it because I used human faces? Kindly guide me