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the PNG image cant display when zoom in the board, but when zoom out the image came out again

Dear Figma support team,in my last billing period I accidentally assigned a full seat to another email with viewing rights. Once I realized the mistake, I assigned it back to view-only immediately. But in the monthly invoice a 20$ one-time charges and credits appeared. I assume it’s for the accidentally assigned full seat. But since that wasn’t used at all, I would like to kindly request a possibility for refund. I understand your policy, but I would appreciate you reviewing this case for refund.Thank you!

with the deadline for the re-verification fast approaching, I can’t my institution in the lists of institution provided for the higher education. I did fill out the form for school not listed, and I’m yet to get a response back.

Is there a way to download the source code of my Figma plugin from the community?I code a plugin few years ago in my work computer,  but lose the code when I quite that job.Now I want adjust some feature of that plugin, is there a way?

Hi everyone,I’m a self-learning UX/UI designer and also working as a freelancer. I really want to upgrade to the Figma Pro plan to support my work.However, I’m facing issues with payment. I tried using my Wise virtual debit card, but the transaction didn’t go through. I don’t own a credit card and don’t want to get one right now. I also attempted with my regular debit card, but that payment failed too.Is there any alternative way for users in India to subscribe to Figma Pro without a credit card? I’d love to hear if anyone has managed to solve this issue.Thanks in advance for your help!

In the Windows Figma clientIn the Android Figma app,the text may rendered not clearlyand you can see sometimes there are lines on the glass material in the Android Figma app When using the prototype, the edges of text may appear blurry at times (including on the Windows platform and the Android App).When using glass-like materials, the edges may also appear unclear and exhibit odd lines (Android App).

I’m in a large org with a mature design system (~75 components), pulling library usage data from the Figma REST API.When I sort the output by component, the API spits out every variant and sub component in the library. This means that a design system library with 75 components might show as several hundred components in the data… which is too messy to be useful for my stakeholders.How are people filtering down this data to make it readable?In my pilots I categorized components using a manually populated table, but that’s not an approach that is scalable (when I scan all 10 version of our design system library I wind up with thousands of components to categorize).You can see in the Library Analytics Modal within Figma that they group variants under their main components (I’m assuming using the file hierarchy to group them) but this isn’t available in the API.

Anyone have ever know the flow, after we done testing what we did in figma make, possible to go live, production system, using our own domain , hosting etc. Anywant have idea, new here, please do advice if possible the steps. thanks

I'm trying to make a site but for some reason outlines isn't working/showing and i want to be able to edit the text with the outline showing but I can’t.Editor:Site Preview:  

I don’t want to use an education plan, I just want to use the basic free version. Is there any way to skip it?

Dear Figma Support Team, When I previously contacted your support team, I was informed: “Please reply directly to this email. Even if this ticket is closed, replying to this ticket (email) will reopen it on our end, allowing us to review the previous ticket details. Therefore, please respond directly to this email.”Following these instructions, I sent a reply to the email 6 days ago, but even though the ticket status is still marked as “Open,” I have not received a response yet.I  also submitted a request at noon today.  However, the ticket status remains “closed,”  and I received an automated email asking me to use the forum instead.  If my request has not been reviewed yet, I would appreciate it if you could check and respond. Thank you for your time.For reference, my recent request IDs are as follows:#1511966 #1504997For reference, here are the related request IDs I submitted a few months ago#1285247 #1310601Best regards,

I wanted to create a ring and add a stroke, normally what I do is: 1. I create a circle2. I convert the shape to outlines3. I add a stroke to the outline shape againHowever now when I create a ring and then convert it to outline stroke it adds a weird stroke at the bottom (that I also cannot remove without “destroying” the ring) What should I do - anyone familiar with this problem? Is it a bug?  

 Once the website is ready, how do I hand it over to the client? Will the website be linked to my Figma, or will the client have to create their own and pay for it? And if the website remains linked to my Figma, will it stop working if I stop paying? Or will it work, but the client won't be able to make changes? Or do I need to transfer the website to another platform? Help pls

Hello community. i created a bento grid style website consisting of 8 bento cards [i.e one card use vector(logo), other use text, another an image,etc]. Each card will have its unique animation. my question is : shall  I create component with variant for each card, then include all in the bento frame? i am a beginner in figma and would like your advise on how best to do it.

Deleted variable mode keep showing up in the right inspector panel when no objects are selected. However, they don’t appear in the Variables panel when searched. 

I’m a BIG fan of figma I use it everyday for work and personal designs. I started using figma’s recent product figma sites in Beta. It’s amazing. My first impression after using figma sites was “Im going to make so many sites soo many…..”. Today out of blue I tested one of my website on www.websitecarbon.com I got a “F” rating, dirtier than 83% of all web pages globally. Is it the resources im using on the website or is it the hosting? I’m reading more about websitecarbon’s rating system.

This issue has been bothering me since I started using Figma a few years ago:The rendered px units in Figma are about 8% smaller than they are in Chromium-based browsers.In other words, when developers copy px values from Figma and implement them on the web, the rendered results are around 10% larger than the design.This is a really serious issue, especially when selecting very small font sizes - for example, there is a considerable difference when a font is rendered at 10px, 11px and 12px, and designers are very careful when selecting small font sizes.And just in general, you design for a specific experience, especially when creating fluid web page designs - a 10% difference is a huge perceived difference on a large page, and it just gives the design a different feel and experience versus what you actually designed.Here is a test to illustrate the difference:These screenshots were taken on Windows 11, which takes precise screenshots of the rendered device pixels. (The images were impo

When multiple frames are selected simultaneously and the shortcut key Shift + S is pressed, why can't a section be created directly?

If Make is disrupted for any reason, maybe the internet bugged out for second, maybeClaude AI got stuck processing the prompt, or whatever - It stops processing and you lose the prompt.This is especially annoying when I write a longer prompt, so I’ve had to get into the habit of writing prompts in a text editor and pasting them into Make in the case this happens.Can we have it so that if the processing fails, you at least don’t lose your prompt so you can re-run the request again?

Is it possible to lock everything (and prevent access to design mode) except editing text and uploading images on templates? Some users are changing fonts (size, style, etc.). It would be great to have more control other than just totally locking components.

I have a component for a quote box with two variables (large and small). The quote text box has a text property applied (so that if I change the copy, it stays the same when I switch between variants). I did have the text in the large one set to a larger text style than the small one. But now, when I try to edit the text, it changes the text styles in both versions to match. I want to be able to have the text that is in them linked, but not the text style.This has been an issue since the latest update.

Hi, I deleted my pro team like a couple days ago and i canceled before I deleted. But figma still charged the subscription. May I know if I could get refund for that. 

'enable local MPC server'  opened a pop up saying I was on a Starter plan.  I followed the link and bought a Professional Full Seat but the same pop up come up when I try 'enable local MPC server' 

I am creating component sets from an icon kit as an intern assignment, and so far I’ve been doing it manually and it’s hellish. Any tips?

I've seen here on the forum that many people are having the same problem. I've tried duplicating the file, and this message still appears, even with short prompts. Does anyone have a solution?