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Our team is noticing that our main design system library is having hundreds of changes flagged in the publishing panel, even after a weekend of not working on the library. The panel shows what’s modified, removed, or added, but isn’t clear what the changes are or what caused them. It’s scary publishing these types of updates because they aren’t coming from our team. Is this something being caused by Figma? How can we feel comfortable publishing so many changes when we weren’t even the ones making them?
I’m having an issue with file attachments in Figma Make.Files appear to upload successfully through Add context → Add images and files, and Make can see/reference the filename, but it cannot access the actual contents of the attachment.I’ve tested this with both PNG images and PDF files, all within the supported file-size limits.For example, when I upload a PNG logo, Make responds with messages such as:“I cannot access the attachment. The file is not reaching the project filesystem — src/imports/ does not exist and no PNG with that name is anywhere in the workspace.”It then tells me to manually place the image into public/, which isn’t something I can do through the normal Figma Make interface.The same issue occurs with PDFs: Make recognises that a PDF was referenced/attached but says it cannot find or read it.I’ve also tried re-uploading the files and trying new make files, but the behaviour is unchanged.It seems like the attachment is being registered in the chat, but the actual file
Hi everyone,I’m running into an issue when designing interactive flows across frames and I’m not sure if it’s a setting or a bug.The problem: I place a component instance (e.g., a status tag) inside a completed frame. I duplicate the entire frame to show a second screen state in the flow. When I modify the instance in the new frame (e.g., changing the status tag’s text, color, or adding a new tag, these are all variants), the changes sync back to the first frame, making both frames identical. I need each frame to represent a distinct state in the flow. Right now, the only workaround I've found is detaching instances, which ruins component maintainability.Has anyone experienced this, and how can I edit component instances in duplicated frames independently without detaching them?
Hi Figma Support,I’m now facing a problem that our company’s account was registered with an gmail address and now we try to transfer the account and the file to another email address (with our company domain).I would like to know that after I let one team member’s account become the admin, does that mean I can remove the original account? Plus, the original address owned the annual full seat, would it be possible that i can change another account to the annual full seat from the monthly full seat?Would it be risky that I just delete the original account? Will I loose all my files >< Thanks for your helping~!
Hi everyone, I’m working on a Figma project with a growing number of components and variants, and I’m wondering how others manage large design systems efficiently.What approaches have worked well for keeping components organized, maintaining consistent variants, and making updates easier across multiple files?I’m especially interested in tips for managing component libraries, variants, naming conventions, and reusable design elements without making the file difficult to maintain.Would love to hear what workflows or best practices have worked for others.
I used the AI to generate changes and then the changes claim to have been made but reset after a while which didn't use to happen before, now I have 300 AI credits left. And That’s not fair at all
Hello there, I’m facing an issue where when i publish my library and try to export it to Figma Make. The option of “ Export to Figma Make” does not seems to appear.I’m on an education plan and I have double checked all the files. They are i the same education plan project.Thanks!
I cannot figure out how to use auto layout space between like this Youtube video - I have 2 auto layout components that are in a auto layout component wit 1440 width. How can I Put equal spacing between so they are positioned to the front and end of the nav. How can I add padding to the left side of the logo (first component)?
Hello, I accidentally activated a Dev seat on my Professional plan and would like to request a refund or invoice adjustment. Details: - Account email: [redacted by forum admin/moderator to remove PII] - Charge amount: $8.5 (prorated Dev seat charge - maybe -) - Reason: I accidentally clicked and activated a Dev seat that I don't need and haven't used (assigned less than 30 minute and never used) Could you please cancel this charge from my upcoming invoice? Thank you for your assistance.
Hi--I was on an Education plan and suddenly lost access to custom domains. I run a site for a medical practice who needs this site back asap. I upgraded to a Professional Full Seat, but I still do not have access to this feature. Urgent help needed to fix.
Hi I can’t find this file https://www.figma.com/file/FNqEy38FcXDhCLaN21NmWx?node-id=0:1&comments-enabled=1&viewer=1&locale=en it seems to have disappeared from my account. please help
Hi , I’ve added a formatted comment and save it, but it has lost most of it after saving. Seems like a bug in the comments. Please check. Thanks
Hi Figma Support,I subscribed to the Figma Professional plan today and tried the Professional features briefly. Unfortunately, I quickly realized that the plan does not meet my needs or expectations.I have already canceled the subscription and do not intend to continue using the Professional plan. Since the subscription was purchased only a very short time ago and I contacted support immediately after realizing this, I would like to request a full refund of the subscription charge.I would really appreciate it if you could make an exception and refund the payment to my original payment method.Thank you for your help.
Hi Figma Support Team,I only need a Dev seat for my account.Last month, I was properly billed for a Dev seat. However, I noticed that I was charged for a Full seat this month. Upon checking my account settings, my seat type had somehow been changed to a Full seat.To fix this, I went to Admin > People > [My Account] > Change (seat type) and switched it back to Dev Mode. However, this converted the Full seat into an "Available Full seat," which is now scheduled to be billed as an extra charge on my upcoming invoice.To clarify, I do not need any Full/Design seats on this plan. Could you please release/remove the unused Full seat completely and adjust my upcoming billing so that I am not charged for it?Thank you for your help.Best regards,
Hi there,I've been exploring the new Slots feature, but I noticed that slots currently do not pass through the properties of the inner components (instances) placed inside them.Are there plans to make internal component properties available within slots in upcoming versions? This would greatly improve the flexibility of the new workflow.Thanks!
I have been transfer projects from a free account to a organisation account although the process was a bit complicated I managed to do all except one for some reason.I used the sam method select the - Project > Settings > Transfer > Next > add a link (paste the URL to from project folder I want to transfer to and Figma verified it.) fill in email and hit enter.Then the error message “You cannot transfer to this organization at this moment. Please contact support for more details.” pops up. What could be the issue here?
Creating a new topic since this other one is closed for replies: Sometimes I inadvertently turn an image into a background fill on a frame, instead of including the image as an object inside the frame. (Not sure how, but this happens.) Currently there seems to be no way to fix this. You can’t select the image in the frame. If you ungroup the frame, the frame is gone and so is the background image.There is supposed to be a way to copy the image from the Fill properties, but it’s not working for me.Command + C doesn’t copy the image, and there is no context menu if I right click on the thumbnail.Using Figma Desktop App version 126.7.10 on a Silicon Mac running macOS Tahoe 26.5.2
Hi, following up again on ticket #2041926.It’s now been three weeks since I opened this ticket and two weeks since the last response. At this point, the lack of progress or even a status update is becoming pretty frustrating, especially given the amount of work affected by the issue.Can this please be escalated, or can someone provide a concrete update on where the investigation currently stands and what the next step is?I’d appreciate some clarity rather than continuing to leave the ticket open without an update.
This is absolutely unacceptable.I just lost 4 hours of intense client work due to a massive, game-breaking glitch in Figma.I was working inside an Auto-Layout group when – without any action on my part – the entire design on the canvas completely vanished into a blank frame. This is NOT a local issue, as the exact same corruption appears both in the macOS Desktop App and via Web Browser.Here is proof that this is a critical backend/cloud corruption and not user error: Broken UI Elements: As seen in my screenshot, the entire layers panel is completely glitched. All the icons next to the layers have turned into blank square boxes. Layers have randomly lost or changed their names. Total Fail of Version History: The "Show Version History" feature is completely broken for this file. It fails to render any previous states and only shows blank previews. I cannot restore ANY previous work. Cross-Platform Issue: The bug persists everywhere. I tried checking the file on the macOS app and via
Every time i try to open a Community Figma file I get an error. I’ve tried completing resetting the app and I also tried opening from web and the app with the same error.
I am being billed for a full seat ($20 per month). However when I open Figma, it shows that I’m on a free plan. How do I fix this? How do I get compensated for the past two months where I was billed incorrectly?
I’m testing out Figma Motion to make a glorified presentation (I know, very original). But when I play the prototype, every time a frame that has motion on it appears next, its normal appearance shows first, then fades in with the motion I added, as intended. This is creating a flickering effect while trying to present. This flickering doesn’t happen while in Motion mode, so I’m assuming it has something to do with the way motion frames and layers show up in prototype mode. I’d appreciate tips and/or a fix on this, Figma!Is this flickering with presentation mode with Figma Motion happening for anyone else?Secondly, I want to request that frames with Motion can be turned off in presentation mode. This would be a great option for when I am just testing things out and don’t want to present just yet. Or when I want to make sure storyboards and frames flow well before getting distracted by the motion. Would others appreciate a toggle to turn Motion on and off in Present mode?(That second re
The notification panel is not showing View access requests from other users. Even mails from access requests are inconsistent which lead to to and fro on other channels for requests
I verify my account very first time for the student education plan. I enter every details which asked by FIGMA But when I click on verify my account it directly says VERIFICATION LIMIT EXCEEDED although I verify my account very first time.I also contact SheerID support and tell them my issues on monday 17 Aug but still no rersponse from them. I need to urgently verify my account
Hi everyone,Has anyone successfully imported and replaced an image in Figma from Claude using only the Figma MCP?Thanks in advance for your help!
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