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Hadi_R
Hadi_R
New Member
Oct 28, 2026 3:46 PM UTC
Question

Haven't received a response from the sales team regarding an enterprise plan purchase

I have been trying to reach out to the enterprise plan team for about 2 weeks now and have not received any information. I wanted to get Figma set up for my organization and yet have had no assistance. Is there a way I can reach out?

1 reply

Gayani_S
Figmate
Gayani_S
Community Support
Oct 28, 2026 6:28 PM UTC

Hey ​@Hadi_R, thanks for reaching out and I’m sorry you haven’t heard back from our Sales team yet. 

Could you share a couple of details with me via direct message?

  1. The email address you used when submitting the contact forms (a work email if you have one)
  2. Your organisation name
  3. Your country or region, just so we route this to the right team

 

Once I have those, I’ll flag this internally so the right team can follow up with you. After you’ve sent the DM, could you drop a quick reply here to let me know? That way I won’t miss it and can pick it up straight away.

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