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I can’t undo, I just deleted an entire slide I took a lot of time on...

ーーーHi @Celine_（support@sidteam.zendesk.com）I am a student at Suzuki. I have been emailing with the SheerID Support Team and received a message like the one below. Would it be possible for the Figma Support Team to resolve the issue using my ticket ID?ーーーHi 勇人,  Thank you for contacting SheerID regarding your verification request for Figma. I apologize for the delay in our response due to an unusually high volume of inquiries. I completely understand your unable to get verified for the offer you wanted to take advantage. Nothing to worry, I'll have this check for you and gladly assist you.  Looking at our records I can see an approve request with same name and under an email address [redacted] for the Figma offer. For this reason, even if you use a different email for verification requesting a new discount wo

Are there humans on the other side of Support?  I sent in a ticket but haven't heard back anything and my team is dead in the water.I upgraded my Professional account to Organization yesterday paying the $1400.  Immediately after the upgrade went through, something broke in my account and my Supabase project seems to been disconnected.  First it threw a Supabase error and told me to fix config.  When I went into config is says the project is deleted.  I’ve confirmed the project is in fact not deleted on the Supabase side but it seems the linkage between the projects is broken.I’m unable to create re-link it from the Figma side as it won’t allow me to fix or create a new Supabase linkage.  Seems like the upgrade scrambled an id somewhere and broke a table.  Can someone fix this please?  I paid for an upgrade and instead got my project progress halted.Ticket# 1643042

I tried Figma Dev Mode MCP server with GeminiCLI. Seems that the get_image Funktion can be called but Gemini reports an issue with saving the fileDo you know if it is a Figma Dev Mode MCP server issue or a Gemini CLI issue?  

My account is unable to update plugins because I changed the two-step verification process. The account is this email address. Please help me resolve this. The plugin name is iconcraftpro.

I inserted a slide for my future website, entered it into Figma Make to make this site more prettier, but after sending the request, I was given the following error report:“figma.com: Something went wrong Request ID: 6a45a0b7-394c-43af-8569-13d5d34b1bc8”(although this large number of characters is not important to me yet, because there were others, because I tried several times.)Can anyone explain what this means and what to do (Is there a problem on the server or is there something wrong with a part of my project)?

Hi Figma team,I’m looking for help reviewing a billing charge tied to a previous Professional plan under this account’s email.I accidentally approved an edit request which added an additional Full Seat. The seat was removed within a few hours once I noticed the billing change, and it wasn’t intentionally used for ongoing collaboration.I no longer have access to the original workspace to manage billing, but the invoice is still associated with this email.I understand Figma’s non-refundable policy, but I was hoping this could be reviewed for a one-time courtesy adjustment given the brief and unintentional nature of the seat usage.If needed, I’m happy to provide approximate invoice dates or other details to help locate the charge.Thank you for your time and help.

Hello Figma Support Team,I am writing to formally request a comprehensive review of a billing and access issue related to my Figma subscription.I was charged a total of USD 36.00, which includes prorated adjustments during the billing period from Nov 19 to Dec 19, 2025, related to a seat change between Professional Dev and Professional Full.I would like to clarify several key concerns: My Professional Dev seat was already charged USD 15.00 on Nov 19. Since the price difference between a Professional Dev seat (USD 15) and a Professional Full seat (USD 20) is only USD 5, I reasonably expected any mid-cycle upgrade charge to reflect only this difference on a prorated basis. However, the invoice shows that I was charged nearly USD 16 for the adjustment period, which is significantly higher than the actual plan difference and was not c

I'm experiencing a problem with the font size not rendering as expected.

When using Type on Path text, the Type Settings panel does not include OpenType features like stylistic alternates.  

I have been using the Figma Make AI from 5th September 2025 and used it for few days like till 14th September 2025 or so, But now it shows that the credits will refresh at 1st October 2025. I thought there is only daily limit of how many prompts you can make per day, not how many days you can use in month as well. My project is been on hold since my Credits haven’t been refreshed yet.  

The figma team pleace check my app, i dont have publish. Update attempt was unsuccessful.  my app https://www.figma.com/make/bZIXE25pRuyvgwqDjWcs5B/EXIT-CRM-System-Overview?node-id=0-1&t=I6NWw4O6cTCBMuBO-1 

I'm experiencing a problem with my published design system in Figma. Although the system file containing components and variables has been successfully published and linked to other files, the color variables aren't showing up correctly in the list or grid views. I've already tried re-publishing the file, re-linking the library, checking for naming conflicts, confirming styles are properly defined and published, and clearing the Figma cache. Despite these efforts, the issue persists, which undermines the purpose of a centralized design system. Has anyone encountered this before or found a reliable workaround?Thanks  

Yes I know this topic has been raised before, but I would like to raise it again, since it is breaking the core interaction in my design system. Is Figma even aware of this issue? Since the last discussion about it is ~2years ago, and this issue still exists. Steps: Create a Button component set with 2 variants: Default, On Press Add interactions in the variant: “Default” → While pressing → Change to “On Press” Insert an instance of the “Default” button into a new Frame Add interactions to the button: On Click → Open overlay. Check the “Close when clicking outside” box. Test the prototype Results When you click the button, the button change to “On Press”, the overlay opens, but when clicking outside the overlay to close it, the button does not reset back to “Default”. Expected: The button should reset to “Default”.

I’m on an Education plan, team admin, but my seat is locked and I can’t assign a Full seat. I need Full seat access to publish a team library for Figma Make. 

Hello Figma Team,I am encountering a critical issue with the Figma Desktop application (Windows 11 ARM64).Since today's update, the application displays the error message: "Could not initialize WebGL".This problem is highly likely related to the GPU/driver detection in the latest version of the app. My Configuration:  OS: Windows 11 ARM64 Device: ASUS Vivobook S15 (Snapdragon X Elite) GPU: Qualcomm Adreno X1-85 GPU Adreno Driver Version: 31.0.121.1 (the latest installed via Windows Update).  Diagnostics and Steps Already Taken:  WebGL works perfectly when I use Figma in my browser (Chrome/Edge). The error occurs only on the Figma

Hello,One of my colleagues creates mockups in Figma. She has a company email address (mail@company.com) and shared the file link with me.When I click the link, I request access. I receive an email confirming that my access request has been approved, and I can then navigate the mockup without any issue.However, sometimes, suddenly, I receive a red notification in Figma saying something like “You don’t have access to this file”, and I am forced to request access again.I don’t know which Figma subscription plan we are on (if any), so I’m wondering if this behavior could be related to plan or permission limitations.Thank you for your help,Best regards.

Hi guys, im moving to Türkiye next year i don't have a job offer yet. I'm 19 years old i have a highschool diploma and im good at languages and communication. What are the jobs that I can get?? Any recommendations let me know 

hey, after the latest update of the right menu, where it used to be device selecting to present prototype, I can't change the peresenting device to desktop, even if I'm trying to present 1920*1080 frame.

I’m using Figjam’s Website Flow Chart template and want to place different icons/shapes into the element/content boxes. I can’t easily find a way to do that, and don’t see any details in the instructions. How are these built? Can I make my own?I know how I can manually build my own, and just use grouping, but these elements are a bit more sophisticated than that. The icon seems to be an integral part of the shape, which makes them easier to work with. I just want to put in different icons as needed. 

Hello Figma Support, This request is regarding Invoice W8MWRNZB-0002 for $23.60 USD dated 17 December. I had purchased a Professional plan on 18 November and cancelled it on 26 November. On December 17, I accidentally added another account as a paid seat, but removed it immediately once I noticed the mistake. Despite this, a prorated charge for a Professional Full seat (Nov 17 – Dec 17) was generated and charged, even though the seat was not used and was removed right away. I did not receive any Professional service for this period. I kindly request a refund for this accidental prorated charge. Thank you for your help.

I am trying to purchase three annual professional full licenses and need to submit our Tax Exempt certificate, where do I do that?

Hi Figma team,I’m reaching out because I’ve been stuck with a student verification issue for over a month. I’ve contacted SheerID several times, but unfortunately the replies haven’t resolved the problem. I’m still seeing “verification limit exceeded.”At this point, I can’t edit my files anymore, which has been really frustrating and is now affecting my school work and deadlines.I’ve tried to follow every step and have been patient throughout this process, but I’m still unable to move forward. I would truly appreciate help from the Figma team to reset or resolve this issue so I can regain access.Thank you for your time and support.

Hello, I am a K-12 Physical Education teacher in Ukraine.I submitted the High School domain request for the Figma Education Plan more than a week ago, but I haven’t received any updates yet. I understand that the verification process can take time, and that documents are usually requested directly by the Figma team.I just want to confirm that my application was received successfully and is still under review. Thank you for your time andsupport.

Hello Figma Support Team,I am reaching out because I am currently experiencing a blocking issue with Figma Make, which prevents me from publishing or updating my website.Since sending my last prompt in Figma Make, I am no longer able to update or publish the website. Every time I try to do so, I consistently receive the following error message displayed in red at the top of the interface:“An error occurred. Please refresh or try again.”I have tried refreshing the page and retrying multiple times, but the issue persists and I am completely blocked.Additional troubleshooting attemptedTo isolate the issue, I also tried reverting the project to the previous version, before I sent the prompt that seems to have triggered the problem.However, even after reverting to this earlier version and attempting to publish/update the website, I still received the