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Why I don't have figma AI tool after one year? how should I get it?

In the desktop version of Figma, ALL the images have disappeared from ALL my projects. The frames are still there, but they are empty. However, everything is working fine in the browser version. I've tried restarting, uninstalling, and reinstalling Figma, but nothing has worked. Has anyone encountered a similar issue?

I’m experiencing slow loading times when previewing my website designs on mobile, especially when using the Figma mobile app or opening shared prototype links. The desktop preview works fine, but on mobile the pages take several seconds to load, and sometimes interactions lag or don’t respond smoothly. I’ve checked my device, internet connection, and file size, but the issue still appears. I’m wondering if this is a common problem or something related to my setup. Has anyone found a reliable fix or optimization method to improve mobile preview performance?

Hello everybody, Issue description:I have problem with Figma which is stopping be from using Figma as I experience crashes almost every time I try to scale or move any frame. It does not seem to be related to complexity of the design file as it happens on both projects which contain 3 frames and 2 components and projects which are much more complex (tens or hundreds of layers). This occurs regardless whether I use browser app or desktop app.The error messages I get are mostly ‘Something went wrong, reason: crashed’ or something what seems like ID of the object I was manipulating (even when it is just one blank frame).Around one year ago, I have never had a Figma crash, but since around last 6 months it happens all the time.My specs are:Geforce RTX 4080 Intel I-9 -14900HX 32 GB RamWhat I tried:Two days ago I even reinstalled my operating system (Windows

Pygma is an essential necessity for my class, and I am in a state of great anxiety and distress due to this sudden disaster. No matter how many times I ask, it is not solved, and the same situation repeats even if I change my account. I am a second-year student in the Department of Design Engineering at the Korea Engineering University, and I am very sorry for this situation. I will attach a picture of my student ID. Please lift the limit. The account I used in the past was [redacted by forum moderator to remove PII] , [redacted by forum moderator to remove PII], and the new account is [redacted by forum moderator to remove PII], but this account is also restricted, so I'm at a loss. I hope you can help me soon. I sincerely ask for your help.In addition, I sent an e-mail to education@figma.com , so please check it quickly. Ple

When looking at components in Dev mode you can see code snippets for Layout and Style.Sometimes double clicking to select a line and copying it over to a code editor shows that a bunch of extra text was selected and copied. Super frustrating.The workaround is to carefully select by hand, also super frustrating.I think the issue is prominent on the last line in the code previews. Lines further up work ok, but the last line always copies more than the line itself.Here is a gif demonstration of the issue: 

Corner Smoothening acts wierd and breaks when custom borders are added (1,1,1,0) or any combination. 

When publishing my Figma Sites website, since today Firefox (Desktop) will flip the content order of my site – so the last element is displayed first, and so on. That’s neither the case in any other browser (such as Safari or Opera) nor in Firefox on mobile, nor in the preview in Figma Sites. But i tried it out on Mac and Windows. Seems to be a global Firefox Desktop problem. Why is that?

I am trying to activate the Figma Student Plan using my student ID from SLTC Research University (Sri Lanka). However, the verification system is not accepting my name due to the initials format used on our student IDs.The name on my student ID appears as:W.D.G. RanjanaThis format represents my initials followed by my surname. Therefore:First Name: W.D.G.Last Name: Ranjanaso when i use this format system fails to identify my name. I’ll attach the error i got here. I tried to contact both Figma support and SheerID through mails but didn’t got response. Kindly assist with manual verification of my student status or, solution to fix this issue is much appreciated.

I'm encountering a black screen when trying to open the Figma desktop app. Could you please look into this and help me resolve the issue?

Hello!I updated Figma today, but it won't open because my operating system doesn't meet the system requirements. How can I revert to the previous version?My operating system: MacOS Big Sur 11.7.7

I am generating badge.figma.ts using figma code connect but it only detects label no other properties like Type (Undefined, etc.) Label (true/false) Neutral (true/false) No max. width (True/False) Variant (Rounded, etc.) Size (Small, Medium)are not getting generated in badge.figma.ts file, why?figma.connect("link to figma file",{props: {label: figma.string("✏️ Label"),},example: (props) => html`<badge />`,},) 

I have polished an existing design using Figma make and I have done only 3 iterations. However when I try to copy it and bring it to Figma to do some customizations it just keeps saying its copying as design layers, for about 20 minutes. Is there a way to resolve this?

I'm experiencing a problem with my published design system in Figma. Although the system file containing components and variables has been successfully published and linked to other files, the color variables aren't showing up correctly in the list or grid views. I've already tried re-publishing the file, re-linking the library, checking for naming conflicts, confirming styles are properly defined and published, and clearing the Figma cache. Despite these efforts, the issue persists, which undermines the purpose of a centralized design system. Has anyone encountered this before or found a reliable workaround?Thanks  

How do you sync the changes being done in one copy of the screen to other copies on different pages? I tried making the component out of screen but then it loses it’s floating name on the top left.

So, variables are one of the most important functionalities in Figma, but the plugin API doesn’t help developers when it comes to variables, basically, there is no way for an open plugin to know when a user create, remove, reorder, or edit a variable or variable collection. Even though, this is possible with styles, which are less important and common than variables.If the document change event doesn’t include variable changes, then how an open plugin is supposed to get this information?Why variable changes haven’t been added to the document change event until now?@James_Yang I mentioned you as I always find you answers insightful​   

Good day, Figma team,I have been a user of Figma in my classroom for several years and have appreciated the Education plan for myself and to be able to grant access to students.At the beginning of the semester, I was advised to re-verify my education plan. I was successful at doing so. While we experienced some challenges with verification on the student side, most students have successfully verified. Unfortunately, some students remain stuck in the SheerID support loop.Most recently, students are receiving expiration notices even after successfully verifying their account via SheerID. Additionally, they are being advised to purchase the plan for $20/month, which is not equitable for our student population.While searching my account, I confirmed that my education verification status remains and I am now being presented with invoice information.To date, I have reached out to Figma via chat for an account review, emailed education@figma.com, and now

When using the regular workspace in Figma, I have access to plugins.   Like the QT export plugin. I created a UI using the AI Make tool but the plugins are not avilable in that workspace.   How can I move the UI Created in Make to the regular workspace so I have access to the plugin?   Is taking a screen shot of it and opening it in regular Figma the best option? Thank you.  New to Figma here.  

I have tried to subscribe professional plan with paying monthly, but the system doesn’t allow to select CAD, since I am from Canada. After completing the credit card info. I got a message “ Your plan was previously playing to USD, and therefore must conitnue to pay in USD. Please confirm your payment information works for USD.”Could you please reset it for me? Thanks. 

One approach is to divide responsibilities clearly and use automated testing as much as possible. In our case, midway through the project we reviewed how larger teams work, especially those from a blockchain development company USA perspective, and we adapted some of their processes. Simple things like mandatory peer review, using CI pipelines, and keeping clear documentation made a huge difference even for a small team.

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I have a frame like this: Custom Headline has a boolean property to toggle it on/off. Headline has a boolean variable set at appearance. Problem statement: I want to turn the Headline off when Custom Headline property is turned on. This is not a prototype, so I am only changing the state through toggles.Can I apply conditionals to properties.

Me and multiple other teammates are not receiving emails on our enterprise emails.We took the issue to our support teams to see if there was a whitelist / blacklist and whether the emails were being prevented from reaching us internally, and they are not.We have checked our folders, spam, etc. I have seen other reports from other users on this forum about not receiving emails, but no public solution listed.The lack of emails reaching our inboxes prevents us from creating and using Figma with a work account via our work emails.

Hey!I recently noticed a strange error in several of my projects. When I apply smart animate to a component, the text is increasingly displayed incorrectly.Example 1: I use a zoom effect on an image with a delay, and the text remains unchanged in both states. In the preview, the text suddenly becomes larger. I suspect that my variable mode for the font size is being ignored during the initial interactions, which is causing the error. It is also strange that the error only occurs in the first transition; the other images do not have this problem. Example 2: I have the same problem with the text in an accordion element.

I can’t figure out how to change the layout of an existing slide in Figma Slides. When creating a new slide, I can choose a layout from the theme, but once the slide is added, I can’t find a way to switch it to a different layout.Am I missing something? Often, I realize later that a different layout would work better and want to apply one of the theme’s template layouts to an existing slide—but I don’t see an option to do that. The only option I can find is “Template Style,” which seems to change only text styles and colors, not the layout itself.Is there a way to reapply or change slide layouts after a slide has been created?