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Issue While working in the Figma web app, the file often crashes and displays the message: “Something went wrong — Reason: crashed.”When It Happens:Opening large filesSwitching pagesEditing components or Auto LayoutAfter Figma has been open for a long timeExpected: File loads and works normally without interruption.Actual: Figma freezes and shows the crash screen, requiring a reload.Troubleshooting Tried Reload browser tab:Clear cacheDisable extensionsUse Incognito modeTry different browsersRestart computerThe issue still occurs.Request: Please investigate the cause and advise on additional steps or diagnostics to resolve the frequent crashes.

I can’t verify my account for education plan via college fees receipt as my college don’t provide education email id , even sheer id don’t help me    [attachment redacted by forum moderator to remove PII]

I am a university student with the Educational Plan but unable to locate any kind of AI feature like ‘Edit Image’ or ‘Create Image’ using Nano Banana. While doing some research, I asked the Figma bot about this and it said that this is only available to paid users and not students. But as per the Figma article, uni students get the professional plan and this plan should support AI features, so why is this not available to me? Is this for all educational accounts or is something wrong with just mine? Chat with Figma BotFigma Article 

I’m trying to import two large Figma files one is about 460 MB and the other around 750 MB. The import process stays in the “importing” state for a while, but the files never finish importing. On the import pop-up, when I click “Open in new tab,” nothing happens (using Figma Desktop). I tried doing this in both desktop and Chrome browser.Eventually, I get an error saying: “Figma server is unavailable—wait a bit and try again.”It’s been 3 days that I’ve been facing this issue. Could you please guide me?In console it’s showing 503 service unavailable error.Sentry event id: ec406d2b75484688a8d81dea8f2b8290

Hey, i’m trying to get some response for my case. I’m trying to verificate my student status with SheerID but it seems bugged and they doesn’t give me a good response. This is the bug  This is the SheerID support response.Pls, i have to continue an important project

I am unable to share Figma make prototype to Anyone and its restricted to within the organization. While this is enabled for Figma design files , is there some restrictions on Figma make?

I’m on a Professional Plan and I’d like to give edit access to one of my clients. Unfortunately, it says that “an admin needs to update his seat”, but I’m the owner of the file, I’m the admin. I don’t want to give my client edit access to my whole team, just to this file.Can you help me understand how to give the edit access just to one file? Thanks.

Hi everyone,I’m having issues activating my Figma Education license, and I’m hoping someone from the Figma team can help.My student verification was approved by SheerID on September 25, and they confirmed that there is nothing more I need to do on their side. However, I never received any activation or confirmation email from Figma, and my account is still stuck on the Free plan.My university email (which I used for verification) is a Neptun-based address that automatically forwards to my personal inbox. I cannot access the original mailbox directly, so it’s possible that the activation email was not forwarded correctly. Unfortunately, I have not received any message — not even in spam.I have already sent multiple emails to Figma support and to the education@figma.com address, but I haven’t received any reply yet.I really need access to the Education plan for my university studies and ongoing coursework, so this is becoming quite urgent for me.Could someone from the Figma team please l

I honestly think Figma Sites would be far more valuable if it focused on becoming a true prototyping environment instead of a limited site builder.  Presenting prototypes in Figma is still messy:– The Figma UI gets in the way.– We end up sharing long, awkward prototype links.– We need separate URLs for desktop, mobile, and tablet versions.– There’s no real responsiveness — everything feels rigid.– And the final result still looks and behaves like a simulation, not a real product. Figma Sites could fix all of this if it became a staging environment for design:A simple, clean place to present work. No distractions. One single link. Real responsiveness. A space where stakeholders can actually experience the product, not just look at frames. Am I the only one who thinks this would be useful? 

What is the correct Android frame size? Earlier it was 360w, but now Figma shows 700w for medium devices. Which one should we use?

I’m struggling finding the auto layout panel.Anyone know where it is gone?

当组件嵌套在多个图层时，忽略自动布局的内容不会导致其大小与原始组件画布一同变化。 

Hi, I'm trying to publish my first plugin, but I can't set the price. I read that creators need to be accredited before pricing becomes available. Where can I apply for creator accreditation?Thanks!

Github integration issue with FIGMA MAKE

Hi, We are using Figma for Jira on Jira Cloud.We plan to use Jira Cloud in a network-segmented environment.Please provide the list of firewall rules (domains/IPs) that need to be allowed so that the plugin can function properly.

Tonight after updating the desktop app to the latest version Figma Desktop App version 125.10.5 (happens in the beta and web browser as well) on macOS Tahoe when I create a variable collection and then subsequently create another one I seem to get into a weird state. When I create the first variable it creates the collection.If I create another collection the collection name becomes editable. So I name it.What happens though is that it renames the first collection I created instead of the new collection (second collection).The collection droplist updates to show there are two collections.When I click the droplist is shows the collection I gave a name to (the first collection) and “Collection 2”.  Collection 2 is empty.The named collection has the variable that is required in order to make a collection. So that is all weird and not right. Previously when I clicked on “Create new collection” it would switch the collection view to a blank one and then allow me to add my variables. I have

I’m trying to build a Figma plugin to swap text styles from a library to another. Old styles and new styles have 1:1 mapping. My plugin knows all the mapping and was able to identify all the old styles in a file, but couldn’t swap with the new styles from another library. Cursor told me it’s because:“Figma’s public Plugin API currently only exposes methods to read “local” resources—things that already exist inside the file the plugin is running in. For text styles, the only available getter is figma.getLocalTextStyles(), which returns styles that are part of the document itself.”Is this true? Has anyone built anything that can apply text styles from another library?

My Make prototype was working fine today until about an hour ago (around 1:20pm MST). It seems all API calls to my Supabase db are now failing. I’m seeing this in my browser console:Failed to load resource: net::ERR_CERT_AUTHORITY_INVALIDfollowed by a TypeError: Failed to fetchNothing has been updated or changed in my db for the past 24hrs. I’m seeing traffic come through in Supabase logs but my frontend isn’t connecting. Please help, this is URGENT!

I have tried many times to verify my student account, however, each time it says that I may be opening a VPN or not signed up with my school account  Maybe I am missing these ID’s as they mentioned that on my side of the request, but I don’t know what these mean.No Program IDNo Verification IDExternal User ID Not Present

I created a project in Figma Make. At first it worked well, but now the AI ignores at least half of my requested changes; some aren’t made at all. I request changes in different ways and receive confirmation that they were applied, yet the UI remains unchanged. I need urgent help: I must present my prototype but can’t finish it because the AI stops responding to my requests or claims, even though it says it did the changes, but it hardly makes any changes anymore.

Connect a Domain button is disabled in Connected Domain section

Hello! I’m trying to create a multi brand system that shares the same primitive tokens, but each brand has a different number and naming convention for themes (modes).For example:Brand 1 has:Light Dark LavenderBrand 2 has:Light DarkBrand 3 has: Light Dark BrownI currently have a solution but it unfortunately doesn't scale well. At the moment all of my brands have to share the same number and name of modes. Even if they don’t exist for certain brands.I thought this would be achievable with the new extended collections update, but unless I’m missing something, I can’t get it to work. Has anyone tackled a similar challenge and what was your outcome?

Hi Figma Support Team,I’m reaching out regarding an issue we are experiencing with a project created using Figma Make (AI).BackgroundWe are developing a two-sided platform called FiXa, and we designed the web interface using Figma Make. Our goal is to turn this design into a fully functional, production-ready website or MVP.We are currently evaluating two possible development paths: Figma Make AI – publishing directly from Make External no-code AI platforms – such as Lovable (Builder.io), Webflow, or Framer, which can generate working sites from Figma designs The IssueInside Figma Make, the following actions are unavailable: We cannot duplicate the file (Duplicate to drafts / Duplicate file options are missing) We cannot convert or copy the project into a regular Figma design file Plugins are not available, so we cannot export the design to Webflow, Builder.io, Lovable, or any other tool This currently prevents us from moving forward with creating a live website based on our desi

For some reason, I can not anymore connect my local FigmaMCP(using figma desktop) to anthropic inspector… It was work fine, but after restart of Figma it stops.. I was restarting machine etc, but still have connection issue. I can connect via GH Copilot, but can not via inspector… is it any whitelisting introduced or something?...

Hello Figma Support Team,I'm reaching out for assistance with verifying my student status for Figma's Education plan.I'm currently an IT student and attempted to re-verify my account due to Figma's recent update. However, I'm encountering an error that's preventing me from completing the verification process.The issue is when I try to verify, I receive the message: "Verification Limit Exceeded - We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer." What happened is that initially, I received a "we're having troubles, please verify later" error. I waited a few days and tried again, which resulted in the "Verification Limit Exceeded" message. I've attempted multiple times over the past few weeks, but continue to see the same error page.I'm unsure if my re-verification actually went through or if my account is still pending. Could you please help me resolve this issue so I can continue accessing Figma's Education plan?Thank you,Anh T