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Вчера всё было нормально, сегодня не на сайты фигма, не в программу на ноутбуке зайти не могу, уже и закрывал и открывал по новой, перезапускал через reset figma and restart, в чём проблема, подскажите как решить потом что раздав интернет через телефон, программа заработала, но скорости телефонного интернета не хватает, а через домашний wi-fi так и не работает, хотя вчера всё было нормально.

你好，我发帖是因为我的 Figma Professional 订阅遇到了一个非常令人困惑的计费问题，我想知道是否有人遇到过同样的情况。我最初购买了一个 Professional Collab 席位，按年计费，价格为 5,940 日元。我并非有意购买全价座位，也并非有意授权付费升舱。然而，我的 Collab 席位后来被更改为正式席位，并且在 2026 年 8 月 28 日，Figma 向我额外收取了费用：座椅调节：23,400日元 税费：2,340日元 总计：25,740日元发票号：9TDJEPRF-0003在管理员面板中，“已满席位”显示如下：“这个人当管理员的时候就进行了自我升级。”问题在于，我并非自愿支付25,740日元进行升级。我也不知道究竟是什么操作触发了这次升级。我已经开通了支持工单#2098020，并要求 Figma 告诉我触发 Collab-to-Full 升级的确切日期、时间和操作，并退还 25,740 日元的费用。当我试图解决这个问题时，情况变得更加混乱了。发现收费后，我尝试将座位从全背式改为协作式，因为协作式是我最初购买的座位类型。我预期订阅状态会从以下位置恢复：专业年度完整版 → 专业年度合作版但事实并非如此。然而，Figma 将我的帐户更改为：我被分配了1个月度协作席位而我现有的：1 个年度全席位空出/可用因此，在尝试降级之后，我的计费配置实际上变成了：年度全席位——未指定月度协作席位——分配给我这完全不是我的本意。我原本并不打算购买新的月度席位，我不明白为什么将我的席位改回 Collab 后，会创建一个单独的月度订阅，而不是恢复我原来的 Collab 年度席位。我最初的订阅内容很简单：1 个专业年度合作席位 — 5,940 日元/年我希望 Figma 能恢复的是：我的账户已分配 1 个专业年度协作席位0 个额外月度席位并退还意外产生的 25,740 日元全座位升级费用。我已经将所有座位审批设置更改为：手动批准座位为协作、开发和完整席位设置，以防止将来自动批准席位请求。我希望 Figma 能就以下问题作出澄清：究竟是哪个用户操作触发了最初的 Collab 到 Full 升级？ 为什么我明明没有购买全价座位，却被收取了 25,740 日元的费用？ 为什么将 Full 改回 Collab 后，会创建一个新的每月 Collab 席位，而不是恢复我现

Hello everyone!I’m facing a problem with the endless loading of projects in the desktop version of Figma on macOS 27. There are no errors; other projects were opening for a while, except for one project, but now everything has stopped working altogether. Everything opens fine in the browser. There were no prerequisites for this, and I can’t figure out what caused everything to break. I cleared the cache, rebooted, and didn’t use a VPN. Also, I don’t understand why the desktop version isn’t working. Has anyone encountered this?

Hi,Skills have disappeared from the Figma Agent. There used to be a separate Skills option in the "+" menu, but now it's gone — I only see Add images and files, Attach Figma file, Web search, Libraries, and Connectors (screenshot attached).I'm on an Organization plan, and I've already tried reloading. A similar issue was reported here: https://forum.figma.com/report-a-problem-6/team-s-skills-not-visible-in-team-s-files-56256Could you help me figure out why Skills are no longer showing up and how to get them back?Thanks!

Hello,I’m using the Figma MCP server with Codex, and I’m experiencing an issue with use_figma: the same request sometimes succeeds, while at other times it returns a message saying that a Full Seat is required (I currently have a Dev Seat.)According to the official FAQ, read-only operations should still be available with a Dev Seat, so I expect the request to always succeed.Below is a technical summary generated by Codex.----EnvironmentMCP client: Codex Figma MCP: Remote MCP Plan: Enterprise Seat: Dev File key: N2i5Xfv16eonu10Nmes4iH Target node: 29583:56677 Node type: INSTANCERequestThe use_figma request contained the following parameters:{ "fileKey": "N2i5Xfv16eonu10Nmes4iH", "description": "Read-only comparison of Figma Instance 29583:56677 with its Main Component; do not modify any nodes", "skillNames": "resource:figma-use", "code": "<4071-character JavaScript code>"}The complete JavaScript payload is attached as use-figma-read-only-reproduction.js.txt. Identical calls wi

Figma Agent should automatically recognize and follow the styles and components already defined in PropsKit by default, instead of requiring users to manually find components in the playground and use Copy prompt. The current behavior is inconsistent because the agent sometimes creates its own styles instead of adhering to PropsKit. This makes PropsKit feel less like a predefined component playground and adds unnecessary manual setup for users.

Hello,My “Themes” collection have a “Typography” folder.My “Primitive” collection also have a “Typography” folder. How am I suppose to know if a variables links to the Themes vs. the Primitive collection ?  

Hi everyone, I’m running into a strange issue with Figma Variables and component instances, and I’d really appreciate some help understanding whether this is expected behavior or a bug.I have a component called Title with a text property that is connected to a Boolean variable called uppercase. The variable controls whether the text is displayed in uppercase or normal case. I then publish this component as part of a design system.The problem happens when I update the variable/mode in the design system and republish it.For example:I create a Title component and connect its uppercase property to a variable. I use this component in another design and customize the text values for each instance. I update the variable mode in the design system, for example from uppercase = true to uppercase = false, and publish the update. After updating the library, the customized text values in existing instances are reset back to the default Title text. This happens even if I change the font or make othe

Hello,I am a user of the Figma Enterprise version.To use the Code Connect feature, I created a Figma project, converted it into a library, and published it. However, when I clicked the 'Connect to components code' button to link the components to code, I discovered that a GitHub account belonging to another user was already connected.I understand that in an Enterprise environment, the integration between Figma and a GitHub account can be configured at a team or organizational level by an administrator. I would like to know if the current issue is caused by such a centralized setting or if there is another reason.Could you please let me know if there is a way to change the connection to my intended GitHub account or to disconnect the existing one and set up a new connection?Thank you.

Hey guys, I’m not even sure how to look this question up here. So apologies if it’s repeated.I recently started Figma, but I still use Photoshop as I’m more fluent at it, and slowly transferring my workflow (what can be transferrable) to figma.And one of those projects is using this shape in different contexts and sizes. Is there a way to make this on figma so i don’t have to manually grab each square and resize the lines every time? 

Hi! I’m using the Figma Agent beta in Figma Design and I’ve reached the monthly beta limit.I see the option “Request free extra credits”, which opens a form titled “Request additional beta credits” and asks what I’ve been using Figma’s agent for.Can someone confirm who receives and reviews this request?Is it reviewed directly by the Figma team as part of the Agent beta program, or is it sent to the admin of my Figma team/organization?I’m specifically asking about the beta credits request for Figma Agent, not the regular AI credits request flow.Thanks!

Hi everyone,I’m facing an issue with the icon behavior in my designs, I have the original Icons as components with a set color variable.When using them inside other components (nested) and changing their color variant, everything works perfectly, but then without me touching them they switch to showing the original color of the icon component in the view.the actual variable selected is preserved and correct, so it doesn’t actually like switch back to the original variable, it will say that it’s using icon-black for example, but in the viewport it will be showing icon-blue and even the stroke width variable is not applied while showing the setting is correct.I don’t know if this bug is related to slots, I’ve been using them heavily lately.also just duplicating the component will create a fixed one.sometimes undoing some of the other changes in the page (no one touched the actual component with the issue) it fixes itself.even like deleting it and leaving figma for a minute and then undoi

I work at a consulting firm, so there are a lot of different projects happening at the same time, along with many completed ones. I also work on multiple projects simultaneously.Right now I'm on a team with a lot of projects, and I need to switch between them several times a day.Earlier, it was very easy to open the latest files right from the preview and quickly scan through entire projects, since each project has a unique thumbnail style. Now the same task takes me much longer and requires more clicks. I have to open the folder first and then choose the file, whereas before I could open a file directly from the preview itself. It was easy to navigate and open recent files, fast and simple.Even when I needed to find a file that wasn't visible in the preview, it was still much easier to navigate.Please bring back the preview exactly as it was, or add an option in the settings or preferences to enable folder previews.

Hi Figma team,My Figma AI credits are draining unusually fast — they're being depleted after just 3–5 prompts, even though I'm using the default AI model. This doesn't seem right for normal usage.Could you help me understand what's happening here? Specifically:- Why are so many credits being consumed per prompt on the default model?- Are there settings or best practices to make my credits last longer?Happy to share screenshots or my account details if that helps. Thanks for your guidance.

While using Figma motion, the animated frames or components set to play once are resetting to loop animations, every time. In present mode as well as on file.  Please suggest a fix urgently.

Hi, So our team DS system icons its pretty much all setup with a locked aspect ratio + a variable applied. This is from all the way back when these options were announced, I think was sometime last year, anyways. Recently we dont know why happened, But the aspect variable applied to that icon that is nested in a button (for example) can't be change anymore when using it across the any page. I think was up till few weeks ago all of that was working well but not it isn't. Please see attached images I tried creating a new button and nest any icon into it, then create a component out of it, inside. the component u can see the dimensions of the icon still has that variable applied, and I can just click on it and change the size easily. But once I copy that component and put it on any frame outside , the dimension variable doesn't show as applied anymore. And BTW all of this is happening across the whole platform which is dozens of files, this file im showing here is a the demo page inside t

Cannot use numerical emojis 1️⃣ 2️⃣ 3️⃣, these emojis are very useful in article typesetting, hope to receive support.

Hi everyone,We are experiencing an issue with our Figma Professional account. We noticed that only 3 sessions/devices can remain active at the same time.When we log in using a 4th device, one of the previously active sessions is automatically logged out, with the message:“You’ve been logged out. When you logged into this device, you were automatically logged out of some older Figma sessions.”Previously, we did not experience this issue and were able to use multiple devices without one of the existing sessions being logged out.Could you please clarify:Is there currently a limit of 3 active sessions/devices for Figma Professional accounts? Has Figma recently introduced or changed any policy regarding the maximum number of active sessions? Is there any way to maintain more than 3 active sessions/devices on a Professional account?Could you please confirm whether this is an expected behavior or an issue with our account?Thank you.

サポートへ下記の項目を記載していますが、特に連絡はなく、ダウングレードを依頼したいが、どこへ連絡をしたらよいのでしょうか？現在、ビジネスプランのフル3、Dev1を契約していますが、プロフェッショナルプランへダウングレードをし、フル2つへ変更をお願いいたします。また、ワークスペースや請求書は、そのまま引き継ぎをお願いします。8月30日の更新時に上記を切り替えたいです。 

Summary:Color swatches for aliased variables in the Variables panel show a "?" icon instead of the resolved color — even though the underlying data is fully valid and the color renders correctly everywhere it's actually applied (e.g. a layer's Fill property).Context that may be relevant to the root cause:We use a three-layer token architecture across three variable collections: Primitives (raw values) → Semantics (aliases to Primitives) → Components (aliases to Semantics). The "?" issue only appears on the Components layer — variables that are aliases pointing to OTHER aliases. The Semantics layer, where variables alias directly to hard/concrete Primitive values (not to another alias), does not show this issue. This suggests the bug may specifically affect alias chains with more than one hop, rather than aliasing in general.What we've verified:Full scan via the Plugin API of every alias reference: 100% resolve to valid, existing variables. Zero broken references across 1000+ bindings c

发布插件时，鼠标移动到“印刷品”选项时，当前项目窗口会直接卡死，目前能稳定复现。 

Dear Figma Team,I am an administrator for the "RGI SpA admin" organization. I am contacting you to request assistance with setting the number of seats for the annual renewal.On April 17, 2025, we purchased 15 Full seats and 5 Dev seats for the annual period April 17, 2025 - April 17, 2026 with an organization plan.We later determined that the number of "full seats" was redundant: we are only using 10 full seats, while the other 5 have been in status “available” for long time.Therefore, we would like to downgrade the number of seats for the next renewal.Specifically, we would like to purchase only 10 Full seats and 5 Dev seats for the renewal on April 17, 2026.However, by clicking on the "preview renewals" tab, it is not possible to reduce the number of seats; I can only click on the "confirm renewal estimate" button.Can you help me remove the 5 unused full seats and renew only 10 full seats (in addition to the 5 dev seats which are already correct) ?Best regards,Leonardo Lenzi

Hi Figma team,There's a user I don't recognize on my account with a view only seat. I know many Daves, but this person’s email address includes their last name, and I don't know anyone by that name. I'm on the professional plan so I don't have access to activity logs. There is no info in the “last active” column and their join date is “joined prior to tracking”.I've tried clearing my desktop app cache and restarting. I can see this user in the desktop app (Mac version 126.8.16) and Chrome (149.0.7827.201). 

Hi, I permanently deleted a file by mistake and I would be very grateful for help recovering it.Account email: [redacted by moderator to remove personal information]Team: [redacted by moderator to remove personal information] (Starter plan)File name: ОбучениеDeleted: 26 August 2026, around 16:50 UTC+3 — moved to trash, then deleted permanently from the trash.The Trash is now completely empty, the file is not visible there.The file contains my design course homework, which I cannot recreate. The AI support chat in the Help Center told me it cannot open an email support ticket for this case.Could someone from the Figma team please check whether this file can still be restored on your side? Any help would mean a lot. Thank you.

Hi Figma team,Right-click suddenly stopped working on the Figma Design canvas on my iPad. It was working normally until yesterday.The important detail is that right-click still works everywhere else in Figma, including the Layers panel and Figma menus. It only does not work directly on the Design canvas.I am using an iPad with a mouse.I have already tried:Refreshing Figma multiple times Completely restarting the iPad Creating and testing with a new Figma account Opening the file in Safari Opening the file in the Figma app Checking that “Ctrl + click opens right click menus” is enabled Disabling “Show Agents on canvas” Trying Ctrl + left-click Trying Command + right-click Trying a long right-clickNone of these solved the problem.Right-click works in the Layers panel, but not on the canvas. This makes normal workflows such as grouping layers, changing layer order, renaming, and other context-menu actions very difficult because I normally use the right-click menu for these operations.This