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Hi Figma Support,I was collaborating on a file named "Prisoner App" (link below). I accidentally removed the person who originally owned the file, not realizing they were the owner.Now, the file is no longer visible to either of us — it doesn't appear in Trash, Drafts, or Projects, and we can't access it via the link.Here’s the file link:👉 https://www.figma.com/design/0pkPgS35mEJHzMnhZNWagr/Prisoner-App?node-id=0-1

the prompt for changing the component width, doesn't work in  Figma make, is there any prompt structure, that works?

Hi. I’m prototyping a design. On some step I have to navigate to 3 different pages depending on option user choose above. So I created 3 boolen variables first to imlement it. But when I was creating conditioal logic in prototyping I wasn’t able to use “if” under “else” statement. How can I implement it? 

Hello, We have encountered an issue with a paid plugin in our team workspace.One of our team members cannot see or access a plugin that was purchased for the entire team.We have already tried: Logging out and logging back in. Restarting the Figma app / clearing browser cache. Reinstalling the plugin. Could you please help us resolve this?Thank you!

Hi,I’m running into a serious issue and would appreciate any help.Recently, my company changed the domain of our Google Workspace email addresses. After this change, when I log in to Figma, all of my projects and files are gone — it looks like I have a brand new empty account.I’m not sure if this is related to the domain change, but I suspect that my files are still tied to the old Google Workspace account. Has anyone experienced this before?

Hello everyone, I am facing a critical issue with a Figma file and I need urgent help. I was working on a project with a submission deadline today, and the file has gone missing. Here's what happened: I was working on a file using my work account (personal information redacted). I transferred the file's ownership to my personal account (personal information redacted). I then mistakenly deleted the file from the original work account. Now, the file is unavailable on both accounts. I have already tried checking the "Deleted" tab in both accounts, but the file is not there. I also contacted Figma Support, and they directed me to this forum since I am on a Student Plan. Here are the details of the file: File Link: https://www.figma.com/file/RjIt6x4leMTizGCahOwlzt/Ideapeel_Hom

I am creating a simple Icon library for a team project. I noticed, in the Material design library from Google, they have folders for different assets like buttons, headers, input fields etc. (attached image). How do I create those in my library? Thank you for your help.

Previously, videos would autoplay on it’s own and it seems like Figma pushed an update which allowed us to have more granular control i.e. autoplay/loop/sound But it seems like my video isn’t playing on presentation mode anymore irregardless of the video settings. After troubleshooting, I found that this is an issue with Figma Desktop App as the video plays as intended on browser. I have also updated my Figma Desktop App, restarted my computer etc but to no avail. Just wondering if i’m the only one going through this 😕

Hey everyone,I’ve been working on some motion graphics and tried using the umahe sepi video template to create a stylish edit. The final export looks great, but when I bring it into Figma for a project, I run into issues. Sometimes, the quality drops, or the playback isn’t smooth, especially when embedding it in prototypes.I’m wondering if this is a format issue or if there’s a better way to optimize videos for Figma. Has anyone else worked with video assets in Figma? Would love to hear any tips on the best export settings or alternative workflows to keep everything running smoothly.Thanks in advance!

I have an educational licence of Figma. Will I get access to figma sites? Has it rolled out yet? I can't find it anywhere.

We’ve built a large design library in our organization account that many internal teams use.Sometimes, we also work with external vendors (like agencies or freelancers) who need to use this library and get updates regularly. Because we’re a large corporation, it’s not practical to add them as paid seats just for a short project – the approval and payment process is too complex.What’s the best way right now to share a library with people outside the organization so they can actually use the components (not just view them)?Is exporting the library as a .fig file really the only option – even though that means they won’t get any future updates?Thanks!

Finding a dependable Dewalt 18V battery replacement online can be tricky with so many options available. Not all sellers offer genuine or high-quality replacements, which can damage your tools or offer poor performance. The best places to shop are trusted platforms like Amazon, Home Depot, and Lowe’s, where verified reviews and seller ratings help guide your purchase. Look for batteries that are certified, have overcharge protection, and come with a warranty. Avoid suspiciously cheap listings that lack brand transparency. Brands like Powerextra, Energup, and even Dewalt itself offer solid aftermarket or OEM options. Always check compatibility with your specific Dewalt tool model. Also, make sure the seller provides return support in case of battery failure. A good b

Good morning,We are embedding Figma prototypes all over the IBM.com domain and we have recently been notified by our web security team regarding the 3rd party scripts that are being loaded.  Such as: Google tag manager, GA, Facebook Pixel and Naver….  Is there a way that these tracking scripts can be disabled when we place the iframe prototype onto our pages?

Is there a way to enable scrolling of content inside an instance created from a component?(without prototyping, just screen in figma)For example:I created a shop page as a component. Content inside is a long column of items cards. I want to be able to scroll the content inside the instance of this component so that I can assemble different flows using the shop page.

내가 좋아하는 것을 어디에서 볼 수 있나요?

Hello,My developers cannot sort past updates into Ready for Dev. They are sorted by default in "Page" and not in "Recent activity" (which is useless) They cannot therefore follow the updates correctly. I am attaching a photo of my view and one of theirs without the 'Sort by'. (identical problem whether on app or on the web)thank you all!  

Hi everyone,I’m running into a strange issue while working on a small side project — a mobile UI concept for a game prototype called TABS Pocket Edition APK.I exported some UI assets (buttons, icons, and a few layout elements) from the original build to test how they’d look in a Figma prototype.However, after importing them into Figma, the colors and shadows appear slightly different — almost “washed out” — compared to the original assets.Here’s the sample package I’m using (safe to open, just contains the demo assets so you can see what I mean):https://modhello.com/tabs-pocket-editionWhat I’ve tried so far:Checked color profiles in the exported PNGs. Imported via both drag-and-drop and “Place Image” option. Disabled Figma’s color management in preferences.Has anyone experienc

For accessibility, I zoom in to my Figma UI to make text and icons easier to read, however, having done this, my Figma Make preview also does this.How can I prevent this from happening? Figma Design does not scale my canvases or content and I’d like Make to do the same.

Hi, everyone! I got a new phone, installed the Figma mobile app on it, and logged in, but every time I try to use the Mirror function, I get this error, saying Update or switch browsers. I tried everything, updated the browsers, switched between Opera and Chrome, logged in and out and nothing seemed to work. (My phone is Xiaomi Mi9 lite, with Android 10) Do you have any idea how to resolve this issue?

Hello!I have a Figma Pro account registered to the email address [redacted by forum admin/moderator to remove PII]. I just renewed the plan today and now I’m having an issue with that email. I originally created it solely to use the Figma account, but when I tried to change it to a new email I’m using now, the verification step sends a code to [redacted by forum admin/moderator to remove PII] and says that this address no longer exists on Gmail. I can’t access it, nor can I recreate it.In short, I’m unable to update the email on my account and need assistance. I’d like to switch it to[redacted by forum admin/moderator to remove PII]. I’ve already sent two support requests but haven’t received a response.Could you please help me change my account email?Thank you very much, and I look forward to your reply!

Hi. We’ve built a large design library in our company’s organization account, inside one team and project. Now, we want to move this library to a dedicated “design system” team and project so it’s easier to manage and share across all departments (other Figma teams).Some teams are already using components from this library. Is it possible to move the library:a) to a different team, orb) to a different project within the same team… without breaking or detaching the existing component links in other files?Thanks for any help!

Hi,I´ve made a card, which wraps at lower width. I created a component. And the I put serveral of this elements into a frame, but at lower sizes the elements are wrapping, but not the element (component) itself.Where do I have what to change?Thanks a lotMichael 

Since the latest update, Figma keeps reloading unexpectedly. Whether I’m zooming in, adding a new image, or doing anything else, it randomly reloads, shows a black screen, and then reloads the file.

dut i know the password and login to figma still, thank you.

Hi, I am quite new to Figma and trying to create a prototype as follows (I tried to make it clear with the picture). The top bar should not move and stay fix. The bottom blue part should scroll vertically as a usual website. The orange part should be part of the vertical scroll but at the same time it should be possible to swipe the images from right to left without anything else moving. I tried around for a bit but I’m not able to find the correct settings. Could anyone help on this? Thanks a lot!