Wrong verification Education email address.

Hey ​@Rashmi Ishcharya Jayasekara — welcome to Figma Forum, and thanks for raising this. I’m sorry you’re running into this disruption with your email address.

I can’t access account-specific settings here, but I was able to find your request and confirm that our Education team is reviewing it under case number: 1745367. I’ve also shared your post with them so they have the full context.

They’ll follow up with you directly at the email address you contacted them from. Please note that replies may resume during the regular work week, but your request is in the right hands.

Thanks for your patience while they take a closer look. We’ll help get this working correctly.

Thank you so much ​@Tom Reem and the figma support team. The problem has been solved. 

So glad to hear it, ​@Rashmi Ishcharya Jayasekara — thank you again for your patience as we worked through this. If anything else comes up, please don’t hesitate to reach out. 🙏🏻