Skip to main content

Ask the Community

Have a question? The community is here to help!

  • 12,716 Topics
  • 33,979 Replies
12716 Topics
marcusboyds
marcusboyds
asked in Ask the Community
Why there is not shortcut for Copy as SVG?

Hey guys, what’s up? How are you doing? Would like to ask here why there is no Copy as SVG shortcut? Being a very used format on the entire world, a SVG shortcut would trigger a lot of designers a way faster way to design with us on Figma. Before After Please, if you agree with me, share with others Figmers

8484
Michael_K
1 month ago
iplenkov48
iplenkov48
asked in Ask the Community
how to make an АРІ token?

Currently, there is no menu to create an API token in the account settings.

121
Gleb
1 month ago
Cortney_Reber
Cortney_Reber
asked in Ask the Community
Some color variables will not publish

I have a design library with multiple color variable. I’ve published all colors for our local team to use in their design files and for the longest time, all color variables were available for use inside these design files. But recently (past month or so) some colors are not appearing inside the design files. As in, they do not make themselves present during a Fill, Stroke, nor Text color selection effort. I also noticed I’m unable to nudge these variable (change color, name, etc) in order to trip the library into including them for publishing. It’s as if they don’t exist—even though they do in the library. Column 1 Column 2 Name Primary-050 E6E9F5 Primary-100 C1C9E7 Primary-200 98A6D6 Primary-300 6E84C6 Primary-400 4C69BB Primary-500 244FAF Primary-600 1D47A6 Primary-700 103E9A Primary-800 00358E Primary-900 002379 Specifically, variables “Primary-050” through “Primary-300” are being ghosted (ignored) by Figma publishing. While “Primary-400” through “Pr

12817
Anaelle_R1
1 month ago
Sultan_Mahdi
Sultan_Mahdi
asked in Ask the Community
My project content was deleted

My project content was deleted. I don’t know what the problem is. I suddenly didn’t find any of the elements.

91
Celine_Figma
Figmate
1 month ago
Gal_eini
Gal_eini
asked in Ask the Community
Prolonging educational subscription

Due to the ongoing conflict in my country, my college degree has been extended to the end of the year. Currently, I am in the midst of exams of my degree and haven’t had the opportunity to organize my files yet. Would it be possible to extend my educational subscription until the end of the year? This would greatly help me complete my studies and transition smoothly to the pro subscription afterward.

282
Gal_eini
1 month ago
shafagh
shafagh
asked in Ask the Community
file paste problem

when I wanted to copy my Figma file to another Figma file there was a notification if i want to block and don’t accept paste the frame there I wrongly chose block and denied tp accept pasting my frame to the file. now when i again wan to copy my frames to this Figma file i can not paste any thing and I don’t have any notification to accept it.

70
shafagh
1 month ago
Tom_Slade
Tom_Slade
asked in Ask the Community
Combobox component that swaps variants when pressed does not open overlay when pressed

I have a dropdown button, which I want to change in appearance when pressed. This behavior is universal, so I’ve set it up on the component itself. For individual use cases of this dropdown button, I place an instance in my prototype, then create a new frame for the dropdown’s contents. I then add an instance-level interaction to open this frame as an overlay on-click. This tends to work on the first click, though the variant appearance change in the button doesn’t happen. Then in subsequent clicks, the variant appearance changes but the overlay doesn’t open. It’s as if the appearance-changing interaction is blocking the overlay-opening interaction.

121
Darlynton
1 month ago
bento_graphics
bento_graphics
asked in Ask the Community
Hide Google Fonts (feature removed, please bring it back)

This is actually a message for the Figma product team, unless someone made a custom exension for this (which shouldn’t be needed). The ability to hide Google fonts from the font menu was removed with a recent version, see this screenshot: It’s quite cumbersome to scroll through 1000s of Google fonts only to find our selection of local fonts. I know we can type the name to search, but during font exploration we can’t easily memorize each font name and weight yet. And we hardly ever use Google fonts. Why was this feature removed? It would be a huge time saver if this can be enabled again.

7889
Mikko_Hilgert1
1 month ago
Anonnymous
Anonnymous
asked in Ask the Community
Is there an Inverse Mask?

I have this: If I group red and blue together, and yellow and green together, how do I exclude the two groups? If I do an exclude selection it turns into this: Not only are the colors unified, but the groups’ elements are also subject to exclusion. Unexpected, but still working as intended For lines cutting through groups, I figured I could rasterize them. It works in that case although you’ll have to maintain the pre-rasterized group. But in this case, when I did an exclude selection, the 2nd image(very right box) just disappeared Is there an easier way to do this? Like an inverse mask? Any help is appreciated, thanks in advance!

263565
Celine_Figma
Figmate
1 month ago
Antonielli_Cogo
Antonielli_Cogo
asked in Ask the Community
"Present" visualization not working with "Preview" mode :(

Hello everyone! See how the final preview of my prototype in “Present” mode doesn’t work or fit perfectly like in “Preview” mode, whether on the desktop or Windows app… As you can see, there is a gap at the bottom right of the gadget screen 😦 What can I do to fix or adjust this?

171
Nellya
1 month ago
Fatih_Kaygusuz
Fatih_Kaygusuz
asked in Ask the Community
I've annual subscription but want to include additional seats with monthly subscription how?

I’ve annual subscription but want to include additional design seats to my professional plan with monthly subscription how? I’ve added 5 more seats but they are added as annual and the notification said it will be charged in the next billing. There is no page to downgrade the seats. The user experience in your billing services are absolutely super frustrating and time consuming. Can someone please urgently help? Thanks

161
y_toku
Figmate
1 month ago
A
Anna_Mironova
asked in Ask the Community
Screenshots are not loaded

Hello! I upload the screenshots to a file, but over time the picture disappears. Only the layer in the left panel remains, and in the working panel there is an empty frame from the screenshot. The right panel of Fill is also empty. Please tell me why this is happening and what can I do? Thanks!

1079
A
1 month ago
tianshi198892
tianshi198892
asked in Ask the Community
who has figma app for windows X86

Hello, who has Figma app for windows X86?

80
tianshi198892
1 month ago
E
Evgenya_Syrchina
asked in Ask the Community
Figma is not working

Help! Figma is not working in Russia, internet provider Megafon. Can’t open in any browser or application from different devices. VPN does not help. Figma always says I am offline. Could anybody help with that? Thank you at the upper right to search.

4505
darina1
1 month ago
Or_Ben_Shetrit
Or_Ben_Shetrit
asked in Ask the Community
Missing files

im missing 2 files. looked everywhere - from trash to drafts. even asked the team that was with me on this projects. also tried submitting a request twice, but keeps sending me back here to try and solve it. is there a way to restore those files?

285
J
Figmate
1 month ago
MOYA
MOYA
asked in Ask the Community
Figma To Wordpress

Bonjour, Je rencontre un problème lors de l’exportation de mes designs via le plugin UIChemy ou Figma to Wordpress pour WordPress. Bien que mes designs soient correctement dimensionnés dans Figma, lorsque j’importe le fichier sur WordPress, le design apparaît compressé, ce qui altère son apparence et sa qualité. J’ai vérifié que les dimensions étaient exactes avant l’export et que tous les paramètres du plugin étaient configurés correctement. Auriez-vous des recommandations ou une solution pour résoudre ce problème ? Merci d’avance pour votre aide.

121
MOYA
1 month ago
Holly_Grundon
Holly_Grundon
asked in Ask the Community
Figma Billing and Seats

Hi, I’m new to Figma and have a question about seats and billing. I shared a file with another company that works in Figma and they have paid seats. I got an email this morning that I am being charged for adding them as editors, $15 per person per month. My questions is this. Why do I pay extra when sharing a file with someone who already has a paid seat in Figma? Am I not sharing the file correctly?

381
y_toku
Figmate
1 month ago
Tesia_Neujahr1
Tesia_Neujahr1
asked in Ask the Community
Why aren't my assets organized alphabetically anymore?

My asset panel for components used to be organized alphabetically regardless of how my library file was structured. I like to organize my library by components that are in progress, ready for dev, etc… and now in every file when i view my assets panel, the components are following the page order rather than alpha like they used to be.

271
dvaliao
Figmate
1 month ago
Aren_Jo
Aren_Jo
asked in Ask the Community
Educational plan merge

Hi everyone! I need assistance with enabling the Education Plan on my existing Figma account linked to my Google email. I previously used my university email for education plan on this account, but it somehow got unlinked, and now I cannot log in with it. Consequently, I created a new Figma account with my school email to verify my educational status which I haven’t done yet. However, I would like to keep my current projects and work on the original Google-linked account. Is it possible to transfer the Education Plan verification to this account or merge the two accounts? Thank you for your help!

3469
dvaliao
Figmate
1 month ago
Dokken_Bartley_Laura
Dokken_Bartley_Laura
asked in Ask the Community
Updated my figma

All my images are blank and I can’t upload any new images after the update. It was working fine one hour ago. It asked me if I wanted to update to the lastest Figma. I said yes and now none of my pictures work or will let me upload new ones. I am on a deadline so will go back to working in Sketch if this not resolved quickly. I have no time to spend hours trouble shooting this.

181
annaozola
1 month ago
Eliska_Sestakova
Eliska_Sestakova
asked in Ask the Community
Change Educator to Free

Hi, so I need to change educator plan to free starter plan. I actually filled some form on Figma website having this issue and automatic response came back via email, that I actually have starter plan, but others see that they need to have Educator plan to continue editing my projects etc. Can you help me please?

111
annaozola
1 month ago
zan2
zan2
asked in Ask the Community
Instance swapped icons don't preserve across variants?

Hi there, I think I sorta get what’s going on, but it’s complicated, and if anyone can explain the specific issue and how to solve it, it’d be much appreciated. I have icons in my design library set up in what’s probably an odd way and that’s probably causing problems - I have a base symbol called Font Awesome Sizing, which is one symbol at 8 different sizes, in different font styles. I then have a library of specific glyphs our team uses - these are made by with new components, that are solely the FAS one, nested, with specific text instead of the generic smile. These are what we use in 99.99% of cases. And it works well! Easy to pick icons, sizing, colors inherit fine. all good…Until we get to prototyping where the icons are nested in more complex symbols. We have a simple icon button here, default state: I can change icons within the variant, and it works perfectly: I have a number of variants set up for the button. Hover. Pressed, etc. : Here’s where the pain comes in. I - Cr

603
zan2
1 month ago
Alejandro17
Alejandro17
asked in Ask the Community
Team upgrade not showing

I also have the same problem. Had a free account, but now that company is paying for the license using my same company email, It still says it’s free

101
ksn
Figmate
1 month ago
Julia57
Julia57
asked in Ask the Community
Simple way to count the number of items selected?

Here’s my situation. I’m a designer so I use the Figma file as an editor. My client has banned all external plugins due to security reasons. We are not paying for dev mode at the moment. How can I just find out how many objects on the screen I have selected? That’s all I want to know. It can’t be true that I need a whole plugin just to expose a functionality that I KNOW Figma natively has (now hidden behind a pywall). And I am not paying for Dev Mode just to be able to count my objects. That would be silly. This feels like such a basic thing, it should be displayed by default somewhere when objects are selected. Can someone please tell me there’s something I’m missing and that this is in fact possible?

11244
Chris_Beltran1
1 month ago
Schaltza
Schaltza
asked in Ask the Community
3 Column Layout: 1col = 1/3 and 1 col 2/3 width

Hi, I’m wondering if anyone figured out how to have a frame that adapts to the height of the content but respects the grid? This is what I’m trying to achieve:

12548
ScottDaniels
1 month ago
Terms & ConditionsCookie settings