Ask the Community

When presenting UI designs to clients, I’ve noticed that the way we showcase the screens can make a big difference in how the design is perceived.Sometimes showing raw frames directly from Figma works fine, especially during early feedback stages. But when it comes to final presentations, using device mockups (like laptops or smartphones) often makes the design feel more realistic and easier for clients to understand.Recently, I’ve been experimenting with different device mockups when presenting UI work, and it seems to help clients visualize the final product much better.I’m curious how other designers here handle this.Do you usually present your UI designs using mockups, or do you prefer showing the raw frames directly from Figma?

Hi!As a little context, I’m a graphic designer from south america. I’m currently working on a figma plugin made to export source images. However, I’m having a very specific issue.I set up a simplified language detection feature for the plugin UI, which detects which language is prefered by the user and sets up the plugin texts to that language:<script>(function() { var nav = (navigator.language || "en").toLowerCase(); window._lang = nav.startsWith("es") ? "es" : "en";})();After that, there are two language dictionaries at the code. I made a fallback system too:function t(k) { return S[_lang][k] || S.en[k] || k; }However, I cannot test it adequately with Figma Desktop, since my OS system is set up in Spanish, so even if I change Figma’s language to english it still shows up in spanish.Currently, my only way to test it is to set up another browser to english then load Figma, but it requires me to publish a new version, which I don’t want to do, to avoid pushing a plugin version u

Hi, I submitted a support request 8 days ago regarding transferring my Education plan to my university email. I haven’t received a response yet.My university requires my school-issued email for coursework.Could a moderator please check my ticket status?Thank you. 

Hi designers,I’m currently working on a website layout concept in Figma for a custom home builder company CT, and I’m trying to find good examples of modern layouts used by construction or architecture companies.I’m particularly interested in designs that highlight:• Large project galleries• Clean portfolio sections for completed homes• Before/after renovation showcases• Simple navigation for services and project pagesWhile researching, I found this builder website that has a clean structure for showcasing projects and services:https://www.foxhillbuilders.com/The company focuses on custom home builders in Connecticut, and their project presentation gave me a few layout ideas.I’d love to know from experienced designers:• What sections are essential for a custom home builder website?• Are there any Figma UI kits or templates for architecture / construction websites?• Any tips for designing a strong project portfolio layout?Would appreciate any inspiration or resources you recommend.Thank

Hello everyone, I have a little question. I’m a newbie, so I don’t know anything much about Figma. Recently, I’ve run into an issue with the hover interaction. It's flickering, I've never use any hover prototype before. Is there any solution to this problem, thank you! :’) Hover Flickering Issue 

How can I restrict access to pooled AI credits? The documentation says this will be possible, but I am not seeing the option in the admin controls.We are planning to purchase additional monthly credits that would be available as a shared pool for our team. I want to allow only certain team members to use the pooled credits while keeping others limited to their normal individual credit allocations. I do not see any way to configure this in the admin controls.Is this a feature that will only become available once credit purchasing is fully rolled out? I would like to understand how to manage access before we begin paying for credits.

Hi everyone I need help. When I work on some design project in which I apply brush strokes and/or effects to vectors and texts, the file starts to slow down, not responding until I have to close it. The memory used by the file does not even exceed 1% so I thought it could be a problem with my computer (Macbook Pro M2 8GB RAM). Does anyone know if this is really the case or is it a figma problem? thanks in advance

Let’s discuss ‘best-practices’ and some anecdotal examples/experience in managing Design System libraries. Specifically the relationship between component and variables. Questions:For your main/core component library, do you also publishes the main/core variables in the same library? ORDo you have a dedicated Library for the components, and a separate, dedicate library for your variables? List suspected/experienced pros/cons. 

When I started making unblocked games for school, I accidently made two extra files, and I'm trying to spend 0 dollars, please I need to delete these to make some unblocked games.

Hi everyone, I have a question and cannot find the clear answer to it. For now Figma proposes so called “seats” (Full, Dev, Collab, View). In my small company, we have 30 people. We need to be able to create unlimited separate FigJam boards (just usual ones, no design boards, no dev boards - just boards where we can upload pictures, put basic rectangles and text blocks) + we need the whole team of 30 people be able to upload pictures and delete pictures, and write something on this basic board. So here is my question. Considering all the above mentioned information, can we just buy 1 Collab seat, and all other people - will be able to upload and delete pictures, being on the View seat? Or all 30 people should have the Collab seat as minimum, to have such an ability? 

As you can see, I am unable to export a library I have made for a project to figma make and I am not able to select the library from figma make either since it’s not listed there.Which is strange, since I also have a free tier team, and the library published from there is available to select from the figma make chat box, but the libraries published from my pro tier team are not there. Please help me understand this system. Also where do I check how many tokens I have left for this month?

Hi everyone,I’m facing a challenge with our current Figma component library. Some of the existing components were built without Auto Layout or have an inconsistent internal structure, which makes them difficult to maintain and scale.I’m planning to redesign and improve some of these components (mainly restructuring them and introducing Auto Layout). However, the updated versions would have a slightly different internal architecture compared to the original ones.My concern is how to replace the old components with the new ones without breaking or heavily impacting the designs that already use the existing instances across multiple files.What would be the best approach in this situation? Should I try to preserve layer naming and structure to allow swapping? Is it better to introduce a new component version and migrate gradually? Are there any recommended workflows or best practices for handling this in an established design system? I’d really appreciate any advice or experiences with

Hi,We’ve added videos for a presentation. But all the videos are cutting short and playing 3 seconds instead of the added file (different lengths)The added videofiles are in .mov. We also tried mp4. But no go.Should’nt there be at least a Duration tab in the right hand toolbar?

I find opening Figma links in the app to be extremely tedious; either I have to let the browser open a useless tab before redirecting to the app, or I have to go to the app and find the action manually in the toolbar (WHY is it not accessible via the command palette??). I have tried setting a custom shortcut via my MacOS settings, but it does not work.The only other solution I can think of is by using Raycast Quicklinks to open a selected URL using the Figma app, but this isn’t working either. I’m going insane, has anybody figured out how to deal with this?

Alguien puede echarme un cable para enseñarme como hacer un scroll dentro de un scrool ( creo que lo llaman efecto paralax o falso scrool) para que cuando esté en una pagina con su scrool principal una sección concreta se anime al hacer scroll y luego al terminar siga en el scrool principal? En español por favor. GRACIAS

I want to add different meta description for each article in CMS collection. At site’s settings, I can see the Title field is taking dynamic value form the article but Description is not for CMS pages. Can someone help ​@Figma_Support? 

This feature exists in Adobe XD, where you can quickly open an image in Photoshop for editing. I find it a bit frustrating that Figma doesn’t seem to have a similar shortcut.Is there a plugin or workflow that allows something like this?

Quick question about the layout grid. So say I have 3 objects, I turn Auto layout on and select Grid and then set the Grid to 3x1. I go into my Grid settings and set each grid item to hug and the rows to Hug. Everything is super.Grid of 3x1But then...I think you know what? I want a 1x3 Grid! So I change it and it works great, yay!1x3 Grid!Then I’m like: “omg that is lame, I need to return to 3x1!” So I go back into the Grid property and I try to change back to 3x1 and when I try, Figma is not cooperative. Figma says nope, and sometimes it reverts to 3x3 or 3x2. And the items stay in the left column. Why?And no matter how I try I can’t use the Grid property to go back to 3x1, unless I drag my items into those positions then change it in the grid property, or by deleting grid rows. So ultimately my question is: why can I go from 3x1 to 1x3, but not back again? Whyyy!?Cheers!

I am a freelance/remote designer and have a seat on a corporate Figma workgroup of around 8 people (marketing and developers). I create design/create components and marketing will create pages and mark for development. Our primary fonts are "Inter Tight" and "Nunito Sans". Both are Google fonts and should be supported by Figma? I am having trouble with the "Inter Tight" font. When someone on the team pulls components in and edits the content the font changes to "Inter" and messes up the formatting. I have created and uploaded text styles for all to use. Can someone explain what is going on here and walk me through steps to lock down these fonts for the group (if that's possible?). Please see attached screenshots.

The interface changed this morning, and there used to be a navigation on the top and you can click through different pages of the website in design mode, and preview/make changes. It now disappeared! Help please, how do I preview different pages now?

I want to be billed for only 1 seat but the invoice shows more seats. I have  already removed other users but is still being billed for multiple seats. I am seeking clarification and resolution to only pay for 1 seat. I want to update my existing invoice to just 1 seat not 2. 

Hello,I’m trying to  build a repsonsive barchart with bars and a XY axis labels like this: To make the bars overlap the graph labels and dotted lines I have the bars as a fixed position.What I cant do is make this responsive. When stretched the fixed postion bars do not respond to the new width. So it looks like this: Fixed bar positionIs there a way to have the Y value of the bars fixed but have the width fill?

I want to delete only the “IU ORANGE” but somehow I can’t right click, does anyone has any advice? 

Figma Make has the ability to allow users to make unique pages. I’ve used this in several projects. When I duplicated project, the function disappears from the top toolbar. Why is this? How do I get it back?  

Holaa, estoy tomando un curso para aprender a usar Figma y hay un momento en el que me pide configurar una instancia que nombramos como menú, pero al clicar en la instancia, no me da las opciones de configuración que aparecen en la segunda imagen, alguien sabe que error cometí al crear la instancia para que a mi no me aparezca esa opción de configuración?