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  • 12,798 Topics
  • 34,082 Replies
12798 Topics
Yam_Chum
Yam_Chum
asked in Ask the Community
Font Helper installed but not working

I’ve installed font helper and I’ve been able to use local font for a month. Suddenly Figma stops reading SF pro and ask for font replacement even though the font and font helper itself are installed. I reinstalled font helper multiple times but still no luck. I’m not sure if I restarted MacBook and the system updated or because I emptied my safari cache. Any thoughts?

2030
Yam_Chum
11 months ago
Raquel_Garcia
Raquel_Garcia
asked in Ask the Community
Move published components to branch without losing connection

Is is possible to move a published component to a branch, without losing the connection? We have a local project component, that we want to move to DS library. But we agreed to work on branches in the DS. When the component is moved to the branch of the core library, the connection is lost. Is there a way to do it?

4501
Chris28
11 months ago
Aaron_Crow
Aaron_Crow
asked in Ask the Community
How to generate URL to specific node?

I have the Figma page URL, the node ID (1:2, 1:3, etc), and the file key. Is there a way to generate a URL to a specific node? from what I’m able to see, the URL should be https://www.figma.com/file{file_key}/{file_name}?node-id=/{node_id} but the node_id appears in the URL as something like 1%3A2&t=LmbhyU6Dh4wZFrzK-0. Is there a way to convert the 1:3 node_id from the original node object into the string necessary for this? Thanks for the help.

21934
Graham_Sysko
11 months ago
Petra_Drotleff
Petra_Drotleff
asked in Ask the Community
Layer covers homepage background in importet website

Hello, I importet a website via Builder.io, but the background is white instead of purple-ish (see attached picture), so I assume there is a layer that covers the background image. The problem is that I cannot find the layer that covers the background theme even if I know about the layer list on the left hand side, so I am not able to delete the suspected layer. Do you have any idea what could help me in this case? Kindly Petra

993
Petra_Drotleff
11 months ago
A
Altin
asked in Ask the Community
How to disable access requests Figma

I want to restrict access to my Figma project so that only people who I’ve added can access the design, even if they have the link. I’ve managed to do this, however I also don’t want for someone to be able to send a request to access the file. How can I achieve this and is a plan needed for it?

4701
ksn
Figmate
11 months ago
A
Alan_Walsh
asked in Ask the Community
2 Button component not sticking

Hey, this is a common enough query, but I’ve tried everything everyone else has suggested and it still isn’t working. I have a 2 button molecule component I need to stick to the bottom of the mobile screen. It has a simple overlay scrim beneath it of White at 55% opacity, also marked sticky, which does stick. Within the prototype tab, the button component has ‘Overflow: No Scrolling’ visible but diasbled in grey. The scrim doesn’t have this. I’m pretty lost. Any help would be amazing! Thanks, Alan

850
A
11 months ago
J
Jacob22
asked in Ask the Community
Unintended behavior during smart animate

Hi, I’m trying to understand the behavior of this on hover animated arrow I made. The animation works as expected but there is some unintended effect where the arrow line seems to fluctuate in thickness as it’s growing vs when it’s done. If you zoom in it also seems like the line and vector “jump” a bit during the animation, overall it doesn’t feel smooth.

1290
J
11 months ago
Francois_Jordaan1
Francois_Jordaan1
asked in Ask the Community
Is this possible? Changing both variable and variant state at the same time

I’m trying to create a component like this: Requirement 1: The component should be unselected unless the user has clicked on it, including clicking on the number stepper, which should also update the number variable. This is not working – clicking on the embedded stepper component prevents the variant from changing. Requirement 2: I also want this component to be general-purpose, so that an instance of the component can be assigned a different variable for the number. This is not working – Set Variable on the component instances doesn’t work, unless I detach it from the master component (and then my variant change interactions don’t work anymore). Is what I’m trying to do possible in Figma? How would you do this? Demo Figma file (make a copy of this file rather than editing it)

1670
Francois_Jordaan1
11 months ago
Stephanie_Irwin
Stephanie_Irwin
asked in Ask the Community
Want prototype to reset scroll position mid page?

I am making a prototype where I have a module at the bottom of the page, a loading state, then it needs to refresh the page but instead of resetting scroll position to the top it needs to reset to a specific section mid-page. Is this possible in Figma?

920
Stephanie_Irwin
11 months ago
J
jasonperez
asked in Ask the Community
Unable to modify (or restore original) of Personal Colors

This evening I discovered I can edit Personal Colors… So I did that, and now the changes aren’t propagating to my files, and I’m unable to restore the original Personal Colors. Screen recording

2724
J
11 months ago
Nathan_Ulrich
Nathan_Ulrich
asked in Ask the Community
How Do I Select Which Component Is My Container w/ Smart Layout?

Hi, I am exploring switching over to Figma from Sketch, and have been struggling with Auto Layout compared to Sketch. When I try to make an auto-layout component for a modal, each component stacks and the card is not auto-recognized as the container, as mentioned in the tutorial. This auto-layout component is comprised of a 1. card component (variant), 2. a text auto-layout component (headline & body text), and a button component (variant). The tutorial on auto-layout notes that Figma automatically recognizes which component should be the container, but that does not seem to be working. So I’m wondering if there is a way to manually indicate which should be the the container (card component in this case). I have tried detaching each component, playing with the layer order, removing the shadow from the card, and making the card a frame before turning into an auto-layout component. Thank you!

12183
CamilaB
11 months ago
Tomek7
Tomek7
asked in Ask the Community
Measuring in DevMode is not working properly

Does the measurement option only show the distance between objects or can it also show the size of a given object?

2912
Tomek7
11 months ago
Niki
Niki
asked in Ask the Community
Nested swapped instances missing

Hi, I moved (cut) components form one file (published) to a new library. Most of the components were nested instances. After moving them to the new library the nested instances lost their connection the main component. File A: Component A with nested instance slot Instances from Component A with nested instances from File B / Components File B: Components (Images) Is this a bug or did I something wrong? Is there at least a plugin to relink all instances to their main components in once?

1610
Niki
11 months ago
E
Essi
asked in Ask the Community
Text overrides don't work if the nested text component is changed by variable mode, but works if it's changed manually

It’s odd that if I change manually a nested component with a text field, the copy stays in place, but if the same thing is done by variable mode, it does not work. What am I missing? Figma – 8 Jan 24

1681
Celine_Figma
Figmate
11 months ago
A
anon74375044
asked in Ask the Community
Unfit preview while running Design or Prototype. How to solve this issue?

I am using Figma on my computer for 2 month, no issue but suddenly a issue starting to irritate me while running the presentation or preview of my design and prototype. After I run my design whether it is mobile design or desktop, it doesn’t fit resize or layout, I checked verious zoom mode, I also tried to reinstall Figma, but problem remaining same both on Figma desktop and browser, Sharing my screenshot of a demo design and preview here to make it clear the issue. Like I have taken android large frame preset, after running it this is how unfit it showing on preview, this problem remaining same on other files. Hope for a solution and Thanks you in advance.

3243
Celine_Figma
Figmate
11 months ago
D
Dominik_Orlowski
asked in Ask the Community
Instance swap as a layer mask - swapping instance breaks mask-layer relation

I have a component that is designed to: swap between .png icons change color of .png icons. Changing icons is done with instance swap. Color change is done with a mask, where the .png icon acts as a mask and the layer that is masked is a shape that defines the color. Icon color is changed with no issues, however when icon is swapped the relation between the mask & masked layer is lost. Things I have tried with no success: defining all icons as a two layer objects (png mask, and color shape): so that instance swap swaps both layers not just a png nesting png in an additional frame: So that in theory swapping happens before mask is applied - my hope here was that frames within frames sorta describe priority like parenthesis do in mathematical equations. PS: using vector icons instead of png is unfortunately not an option for me.

2912
Walsh_Justin
11 months ago
Crystal_Chiu
Crystal_Chiu
asked in Ask the Community
Error with text styles and optical sizes

We’ve been getting this error in files where we have font styles linked. We can no longer change between certain styles due to this error, but when trying to investigate on the style file (separate to the working file), the error disappears. It worked fine up to the end of last year.

1671
Celine_Figma
Figmate
11 months ago
K
kiyong.kil
asked in Ask the Community
Inquiry Regarding Figma Subscription and Response Time

Recently, my team purchased an annual subscription for 9 copies of Figma under Team B, primarily to utilize the devMode feature. However, upon attempting to access content from another team (Team A), we encountered difficulties with the devMode feature not functioning as expected. (I know it’s a stupid question) In light of this situation, we’re seeking clarification and potential solutions. Specifically, we have two inquiries: How long does it typically take to receive a response from Figma support regarding subscription-related inquiries or refund requests? We’re eager to understand the expected timeline for resolving such matters. Additionally, we’re exploring options such as requesting a refund for the Team B subscription or transferring it to Team A, where the content we need to access resides. We’re curious to know if such requests are feasible and what steps would be involved in the process. If any community members have had similar experiences or insights into Figma’s support

2311
Celine_Figma
Figmate
11 months ago
H
Harsh_Mathur
asked in Ask the Community
How to get unclipped frame image in GET Image API?

By default Clip Contents is True for all frames. When downloading all the frames as images using GET image api, i get clipped images and there is no parameter to set clip contents to false during the api call and we do not have edit access to the prototype. Is there any way by I can get the entire unclipped frame in get image api. We tried “use_absolute_bounds” parameter in api, but it only works if clip contents is already set to false in design. Ideally we need something which does the opposite of what this parameter does.

2441
H
11 months ago
Markus_Kegel
Markus_Kegel
asked in Ask the Community
Compare changes (improvement?)

To use the “compare changes” feature the developer has to select a frame or a component. Is it somehow possible to get this feature without selecting something. So when a branch was merged, that somehow in the overview are shown the Figma pages, where are the changes were made. Actually we area creating our specifications in a Figma file. For now we could only use one frame to put anything in. But i want to seperate the stuff in different frames or even pages. This would be very beneficial. How are you doing this?

1710
Markus_Kegel
11 months ago
J
Jonathan_Laugel
asked in Ask the Community
All admin access got revoked

All the admin access from every collaborators in our Figma got revoked. No one is able to access it. Any idea why? #help

2172
J
11 months ago
Z
Zsofia_Oravecz
asked in Ask the Community
How can I create and share prototype without the pager?

Hi everyone! Everytime I push the play button to check my prorotype (or open the link in a browser), there are those automatic left/right arrows and counter on the bottom. I don’t need it, it just confuses the user. My project is not a presentation, it’s like a website, there’s no specific logical order between the pages. All my pages are accessible by the interactions I’ve created – I would like the user to use only my buttons. Whether I set the home page as the flow starting point or not, the pager is still there. How can I avoid it? Thank you!

9211
y_toku
Figmate
11 months ago
Chiara_V
Chiara_V
asked in Ask the Community
Page height and accordions

Hi guys, I have a really simple page with a list of accordion elements. They are inside a page with auto layout, huge to content vertical constraints and vertical gap set to64px. The issue is this: with these settings the page height resized perfectly when accordions are open/closed, but I get a sort of “bounce” effect in preview, with no animation (which I set inside the accordion component). If I change the vertical gap to auto, animations is perfect but the page doesn’t resize because the vertical constraints is automatically set as “Fixed”. This is a short video What am I doing wrong? 😅 Thank you!

2181
y_toku
Figmate
11 months ago
Jripy
Jripy
asked in Ask the Community
I am trying to export a Heart shaped icon, but some of it is getting cut off no matter what I do. Why? And how do I resolve it

Hi, I have exported a lot of things on Figma, but whenever I try to export a heart. part of it gets cut off (like it moved over to the right and leaves a white space on the left). I have tried exporting it in PNG, JPEG, SVG no matter what I do it gets cut off. Hopefully someone can help me! Thank you, – Jon

6161
Josh
11 months ago
Valdivino_Pereira_Neto
Valdivino_Pereira_Neto
asked in Ask the Community
Change the profile INSIDE the file

When you open an file in a wrong profile, you need to close that file > then change the profile > then open the file again WHY WHY WHY? Why we coldn’t just change the profile inside the file?

1121
y_toku
Figmate
11 months ago
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