Hello,
I really need help. All of my drafts are missing from my personal Figma account. I have no “drafts to move option” but I did have this option for some files on my work Figma account. I urgently need these files back as they are everything I have worked on for the last 5+ years.
PLEASE HELP 😦
Thanks,
Sam
Hey there! So sorry to hear this is happening. I have created a support ticket on your behalf so the support team can investigate it further. You should have received my message via email, please check your inbox. (For your reference, the ticket number is #1113937)
Please reply to the message via email by including any URL of the missing files (you might be able to find URL in your web browser’s history, past conversations with colleagues, or on the File > Recently Closed menu in the desktop app.) This will help us look further into this for you. Thank you!
I’m also suddenly missing all my drafts I’m pretty sure. I don’t see any drafts to move section or anything, all the files I used to have are just gone.
They likewise don’t show up in deleted files or even in recent, even though I have opened them recently.
What should I do?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.