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August 26, 2024
Question

File access denied

  • August 26, 2024
  • 3 replies
  • 181 views

I can’t access my own file. I am the owner if this file and I have a paid account. I have been using this file for the past 4 hours and suddenly it showed “you don’t have access to this file”.

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3 replies

y_toku
Figmate
Community Support
August 26, 2024

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku

Thanks_Design
New Member
September 10, 2024

Hi, I have the same problem this morning. Could you please check it? Thanks

Luiza1
September 10, 2024

Hi, try to restart your pc 🙂 It worked for me today