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10000 Topics
Jas_G
Jas_GNew Member
asked in Ask the Community
How to anchor overlay to multiple frames when using manual placement?

When using manual placement for open overlay, is there anyway to anchor the overlay to two frames instead of just one?

1041
Josh
Andrew_Sanchik
Andrew_Sanchik
asked in Ask the Community
Low regulation Video problem

Hey, I’m working with video and got an issue with low regulation, how to fix that?

651
Josh
S
Suraj1
asked in Ask the Community
Issue in presentation view

I have been facing a issue, Images are cropped properly and paced inside frame when its view on presentation mode the edges of the image adds a black edge. This doesn’t have anything to do with drop shadow. I have tried behind the transparent area option also.

611
djv
Figmate
E
Eva_PenzeyMoog
asked in Ask the Community
In prototype mode, input has text before being clicked

This may be a bug but I’m hoping to confirm that before submitting it as a bug issue. I have three inputs (two dropdowns and one text field) that only have a label. I have the prototype set up so that when they are clicked, the dropdowns get a selection and the text field gets text. However, when I go into prototype mode, those inputs show the text as if they’ve been clicked. But they have not yet been clicked. They are empty in the design tab. I have plenty of other inputs where it’s all working fine, but three of them always show the selection/text as if they’ve already been clicked. Has anyone else dealt with this who could give some advice?

2052
djv
Figmate
L
lz2437627483
asked in Ask the Community
About Clip content function

Hello, I would like to ask, after I enable the Clip content function on an ellipse, why does the Clip function not cut according to an ellipse as a border, but a square? I don’t know if my statement is correct…=(

1481
Josh
Mikhail_Gorayeb
Mikhail_Gorayeb
asked in Ask the Community
Work Resolution

Hello! I am a new figma user, just wanted to know if there’s a way for me to adjust resolutions in terms of pixels per inch (PPI)?

7923
Josh
gregmodor
gregmodor
asked in Ask the Community
Project memory issues

Hello, I’ve encountered a problem. It appears that there are memory issues in my file. The project isn’t very large, but it shows 75% to 100% memory usage. I have much larger and more complex projects that didn’t have this notification, and everything worked fine there. There are definitely not more layers in this project compared to my previous ones…

842
Josh
Agata_Rau
Agata_Rau
asked in Ask the Community
Proportionally scalling a videa/image in autolayout set to wrap that contains other frames

Hello, I search through the forum but didnt find the example I’m struggling with. I want to build a responsive baner for a web site. It contains a video frame(or slider frame) 16:9 and two frames in a group set to fill/fill. It is all in a frame that is fixed/hug and set to Wrap. When I change the width it all works great until I get to my 16x9 frame. I pour my hair how to set this frame so it would start to scale proportionnaly while decreesing the width of the main frame. Is it possible to have a fixed aspect ratio image inside of an auto layer frame and it will then behave due to auto layout configuration???

1321
djv
Figmate
M
Mohammed_Fawaz
asked in Ask the Community
Not able to share or save

PLease help me

571
Josh
D
Doruk1
asked in Ask the Community
Is there any workaround to create multiple screens application prototype?

Hello, I am working on a project that will work on multiple screens at the same time. (6 screens simultaneously). As far as I know, it is not possible to prototype more than 1 frame. Is there any other way to achieve that?

5942
Celine_
Figmate
Craig_S
Craig_SNew Member
asked in Ask the Community
Set Scale to default to Center

When an asset is scaled within a frame, the scale adjusts the asset from top, left; often placing the asset out of frame. I’d like to set the adjustment so it adjusts from center. Is that possible?

2971
Celine_
Figmate
Yulia_Kislitsyna
Yulia_Kislitsyna
asked in Ask the Community
Request for a refund for a professional plan

Hello, I am using the professional Figma plan for 1 editor. But today the amount for 2 editors was automatically debited. In the amount of 30 dollars. Is it possible to return the funds either in full or at least redirect $15 of them to pay for the next month? ticket #1034586

1491
djv
Figmate
Julian_Saunders
Julian_Saunders
asked in Ask the Community
Just updated and lost access to key files - wtf

I am so mad I really don’t care if there are any other topics that match my issue!! Figma is now wasting my time and messing up my work. I have just updated, logged back in via the browser and have now lost access to key files that I have to ask the ‘owner’ or ‘admin’ to enable. I am both! Or I have to ask for support. Well, I’m asking for support now!!!

971
djv
Figmate
ines.fortes
ines.fortes
asked in Ask the Community
Vanished files

So I updated Figma and when I came back to open my files all of them werent there except 1 that was open when the update started, idk what to do, it isn’t on the deleted files… also previous projects that I did with other people have disappeared…

772
djv
Figmate
Xiangqi_Huang
Xiangqi_Huang
asked in Ask the Community
Lost access to files after domain change

My company recently changed our email domain, so my email address changed as well. Now, when I log into Figma using Google SSO with the new email, it sees me as a new user and I can’t access any of my old files. The problem is, the old email address is now deactivated, so I can’t log in with it anymore to transfer files or anything like that. Does anyone know how I can get my files back or transfer them to my new email? Any help would be greatly appreciated!

2121
djv
Figmate
Phil_Dunphy
Phil_Dunphy
asked in Ask the Community
Syncing Two Widgets

I am developing two different widgets in two separate folders and I am trying to sync the data in both widgets together. From Widget A, I can press a “Send” button and it will send the data from Widget A to Widget B and navigate directly to wherever Widget B is at. But I want Widget B to automatically fetch and display the data from Widget A as soon as I navigate to Widget B using Figma.currentPage.selection = [WidgetB] Figma.viewport.scrollAndZoomIntoView([WidgetB]); Right now after I have navigated to Widget B, I have to create and click on a “Fetch” button in Widget B in order to fetch and display the updated data. I have tried setting up event listener to trigger the fetch function, but I assume the Widget B is not in an “active state” when I navigate from Widget A to Widget B that why the event listener isn’t triggered. Is there any solution to solve this issue, this is my first Figma widget project and I have been trying to solve this for days, any help would be really appreciate

1785
Phil_Dunphy
Paul_Mirocha
Paul_Mirocha
asked in Ask the Community
Can't edit color styles

Oddly, I can no longer edit color styles. When I click on the edit icon, I get an inert color picker. Clicking on that brings up a repeat of the edit color box. I have Figma up to date. Did something change or is it my system? –Paul

1463917
djv
Figmate
A
anon23758277
asked in Ask the Community
Tried to log in, made me newly register this account instead. Education plan, all file access and all saved libraries gone

Hello everyone, I was a University student that was using the Figma Education Plan this previous semester, and over my courses made many projects under this account. The semester recently ended and I wanted to add some of the projects to my portfolio, but when I logged in using Google, Figma redirected me to the survey that you do when you initially register for a new account. Once I got past it I was indeed, greeted with a completely new Starter account. All of the files I had worked on were gone, all the saved libraries and teams I had made are nowhere to be seen as well. I still was able to find and open some of the files from my browser history, so they were thankfully not deleted, but all of my access is removed despite being able to still see my name and icon in the project’s editor’s history. When I click the [ask to edit] button, I even get the request in my exact same email’s inbox! But when I try to accept it, an error occurs. I think it might have to do with my university c

1272
Gayani_S
Figmate
Manuel8
Manuel8
asked in Ask the Community
Need to verify Educational Status Error

Hi there, I can’t work in my design files anymore and have been locked out. ‘Your Educational plan has expired - Education team members need to verify their status to keep collaborating…’ I used to have a private educational plan I used to work on the design file… since introduction on the Desing file system by Figma I’m getting this error message. Thinks I have tried: created a company account (paid) assigned to the companies team space emptied the browser and app cache, deleted and reinstalled the app logged out from all devices Is it because the Owner of the company team space is still on educational plan? But then all my other colleagues have no issues working on their files…

4476
Celine_
Figmate
Ankit5
Ankit5
asked in Ask the Community
How to prototype tables with fixed columns on edges and horizontal scroll on the mid section?

I want to achieve prototype for this kind of table where there is a fixed column on the left or right or both. This is used by ANT Design & Airtable as well. ANT Design Fixed Column How do we achieve this stick one/ multi columns and scroll rest horizontally?

16123
Ankit5
Lindsey_Drennan
Lindsey_DrennanNew Participant
asked in Ask the Community
Creating an Accordion Component with Changing Image

I’m trying to create a accordion component and when you open the accordion the image on the right changes. I’m trying to figure out how to do this with interactions. The image would be different with each accordion item. I’d also like the other accordion items to close when you open another one. Is this even possible? I’m having a hard time figuring it out. Here’s the components: https://www.figma.com/design/20sc256zFZLvA28UFpzRGo/Accordion-Test?node-id=0-1&t=kpAox86dJyipLIBI-1 Here’s the prototype: https://www.figma.com/proto/20sc256zFZLvA28UFpzRGo/Accordion-Test?page-id=0%3A1&node-id=1-305&viewport=1019%2C334%2C0.34&t=dmFOw4KwqnqwDSQM-1&scaling=min-zoom&content-scaling=fixed

2941
djv
Figmate
Joseph_Lee3
Joseph_Lee3New Member
asked in Ask the Community
Can't seem to update plugin

I’m trying to follow the instructions from this Figma Learn page but the “Publish new version” option is not showing up. Here’s what I see on my end when I try to follow the instructions. Is anyone else facing this issue?:Supademo

1241
Joseph_Lee3
Mate
Mate
asked in Ask the Community
Plans to support `useStickable` in Figma?

Hello, Currently the useStickable() and related methods of the Widget API are only supported in FigJam:figma.com Adding this API in Figma could allow for implementing the sticky ideas. Do you have plans to extend support in the near term? Thank you, Mate

540
Mate
Martyn_Bowis
Martyn_BowisActive Member
asked in Ask the Community
How to apply bold to text range using API?

How do you apply bold or fontWeight to a text range using the API? The following works for underline: textNode.setRangeTextDecoration(index, index + length, ‘UNDERLINE’); But the following does not appear to work for bold: textNode.setRangeTextStyleIdAsync(index, index + length, ‘bold’); What is the correct way to use the API to format a range of characters within a text node please?

1201
Gleb
A
AccreditedDesigns
asked in Ask the Community
Figma Auto Layout Spacing Mode - Packed/Space Between Feature Not Working - Common Issue for users/Need explanation and solution

Hello everyone, I have had an issue with the Auto Layout “Spacing Mode” feature. The option to utilize “Spacing Mode” does not appear. I have the latest release and I have tried multiple solutions to solve the issue. Please see images below. Header Settings: Menu Links settings: Unable to upload because I am a new user. Frame settings are set to hug. Menu Icons settings: Unable to upload because I am a new user. Frame settings are set to hug. Thank you in advance for your support.

34155
S
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