The app is quite buggy lately. While mirroring it disconnects, or the screen goes dark, then I have close the app sometimes or restart the prototype doesn’t work. Also, the app is rendering a light grey outline on elements that have a light grey background fill, its kind of annoying. I love your product but please fix these bugs, we rely a lot on how things look on app to make decisions.
Question
Please improve the iOS Figma app
This topic has been closed for replies.
Hi Dani, thank you for raising the issue with iOS Figma app!
For problems with mirroring, we’d appreciate if you could check the following steps which clear most problems:
- Log out of Figma on both the mobile app and your desktop browser/app.
- Restart your phone to clear the app cache.
- Clear the cache in your browser or the Desktop app (You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting, and on Windows under the toggle-arrow at the right of the top toolbar under Help > Troubleshooting).
- Login into both the desktop app/browser and the mobile app using the same account and check to see if mirroring is improved.
In many cases, we’ve found that updating your OS can help improve how well the app runs. If you are able to update your iOS, we’d suggest doing so to check if this helps.
If this doesn’t help, please reach out to the support team so they can investigate it further by filling a form here: https://help.figma.com/hc/en-us/requests/new
Please also specify if the problem is specific to one file, or happening even for simple frames in new files.
If it’s specific to one or a few files, we’d appreciate if you can add support-share@figma.com as an Editor (this won’t affect your billing at all) and send through a link to any specific frames we should check. Thank you!
After installing the new version of Figma, my Mac system freezes terribly. How could I make the system work better? With the new Figma on, even the ADOBE package runs very slow and I can’t work normally 😕
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