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Brainbench
July 12, 2024
Solved

Why cant I see the new UI3 updates yet?

  • July 12, 2024
  • 27 replies
  • 6285 views

Why cant I see the new UI3 updates yet? I cant continue with my class cause some of my students already have access to the New UI3

This topic has been closed for replies.
Best answer by djv

Hey @Irene_Lozano, thank you for reaching out and expressing interest in UI3!

We are excited to share that we will be rolling out UI3 to all users in October.

Once you’ve been granted access to UI3, you’ll see a modal in Figma inviting you to explore the redesigned UI. You will also receive a confirmation email.

If you’re concerned you might have missed the onboarding, simply click on the “?” in the lower right-hand corner, to bring up “Help and resources.” Here, look for the option “Use new UI (in beta).” If it’s not there yet, your access is coming soon.

Make sure to keep an eye on our Help Center to stay up to date with the latest developments!

We appreciate your patience and excitement as we work to enhance your experience with Figma.

27 replies

JimL
New Member
July 15, 2024

SImilar situation here, I was doing training with the rest of my team and some of them have the new UI while I do not. They were confused on where to find things and I couldn’t help.

Celine_
Figmate
Community Support
July 17, 2024

Hi there – sorry for any confusion here please check this post below for the updates. Hope this clarifies! :

July 17, 2024

@Celine_Figma, do you know how I can access the AI design feature because I have the premium version?

Celine_
Figmate
Community Support
July 18, 2024

Hey @Asfand1 ! We are thrilled to hear about your interest in the AI beta! We can’t give you an ETA at the moment, but please note that Figma AI will be introduced separately from UI3 going forward and you will receive access to each individually. Once you’ve been granted access, you’ll see a modal in Figma inviting you to explore the latest updates.

Thank you for your patience as we roll out these exciting new updates. Please also make sure to keep an eye on our Help Center to stay up to date with the latest developments!

Mar_Goldingay
July 20, 2024

So strange because l had in my Figma the day it was released then a few days later it disappeared and has not returned since.

It feels like everyone has it but me although l am on a pro plan.

July 20, 2024

I had it and it was also removed. Pretty frustrating that the team hasn’t come back to me and put me back on the update.

Celine_
Figmate
Community Support
July 22, 2024

Hey @Mar_Goldingay , thanks for flagging this. Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new
(Please make sure to use your Figma account email. Our support team can investigate it. Thanks!)

Harun_Dev
July 23, 2024

You can use a browser extension that enables it in the web app: https://www.youtube.com/watch?v=-x2vlUx54Yw

Micha
July 24, 2024

Our teams are working towards our goal of ensuring that 100% of our users have access to UI3 in the coming months.

Is this an Adobe arrangement? In the coming month? That sounds terrible. Maybe Apple should do something like that… All with ProMax models get the new iOS first, everyone else in the coming months… Oh Figma team 🙈

Mar_Goldingay
July 26, 2024

Thank you! It works perfectly but still needs the AI.