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  • 34,018 Replies
12753 Topics
Ruben_Mendoza
Ruben_Mendoza
asked in Ask the Community
Variables not working on Instances

We have a component set with some variables. When using instances, we used to replaced the variables for new local variables. It worked fine, now it is not working properly. It tends to reuse the original one from the component. I’m willing to share the file with Figma support. This is very serious issue as or design system heavily uses variables on components.

372
Denis_Wagner
4 months ago
Mariam2
Mariam2
asked in Ask the Community
New colour in Figma logo

Do you have noticed renewed colour in Figma logo? It is too sharp I guess.

270
Mariam2
4 months ago
Neeraj_Tickoo
Neeraj_Tickoo
asked in Ask the Community
Screen Shakes Automatically

I am using a wireless mouse and if I try to move my mouse, the screen starts shaking automatically even after I don’t use my mouse and after a couple of seconds it stops but creates difficulty while designing.

30
Neeraj_Tickoo
4 months ago
Praveen_Ramalingam
Praveen_Ramalingam
asked in Ask the Community
Problem installing figma software it says to check the setup log

I have a problem downloading Figma it says to check the setup log

261
J
Figmate
4 months ago
RubyComp
RubyComp
asked in Ask the Community
FigJam - Strange hand cursor

I’m just working with FigJam (in Figma Windows 11 app), and my cursor converted to strange hand sometimes to a few seconds. Why this happened, what it’s mean and how I can disable this? (I’m in solo project.)

411
J
Figmate
4 months ago
FireJet
FireJet
asked in Ask the Community
Verifying seller status

I’m making a paid Figma plugin, but I am unable to publish the plugin - I’ve received the below notification: May I know how long the seller status check will take? And how will we be notified that it is completed?

180
FireJet
4 months ago
Maksym2
Maksym2
asked in Ask the Community
How to remove the “Education plan” from my account?

Hey, As we have completed our school course, I no longer need the Education plan, and it is now interfering with my work. How can I fully remove it? I tried creating a ticket, but was informed that I don’t have access to the ticket system due to being on the starter plan. Thanks for the help!

741
J
Figmate
4 months ago
Eli_Berger
Eli_Berger
asked in Ask the Community
Any update figma to URL structure?

Hello everyone! I use the API endpoint “www.api.figma.com/v1/images” to pull images from Figma frames, the way I know what file and what node to pull, is by copying a link to the frame in Figma and then parsing the info, yesterday the link would look like this “www.figma.com/file/…”, today it looks like this “Free Design Tool for Websites, Product Design & More | Figma…”. Was there any change in the URL structure, or is there any other reason why this might happen?

5936
Al14
4 months ago
L
Leo_Baek
asked in Ask the Community
Lost access to all my files after my email changed to an alumni email

Hello, I recently just graduated from my school and I have lost access to all my files in the school email. Is there a way where I can regain the access to my edu account and forward the files to my personal account?

171
y_toku
Figmate
4 months ago
SBR_PRIME
SBR_PRIME
asked in Ask the Community
Error when exporting: 403

I am the account administrator and today I created the token with read permission. The link is also correct, but it gives an error (Error when exporting: 403 - {“status”:403,“err”:“Invalid token”})

141
y_toku
Figmate
4 months ago
Alan_Gornick
Alan_Gornick
asked in Ask the Community
Any way as an admin to invite people to my org as contributors?

As an Admin when inviting people in my company to join Figma, I only see a simple invite box but it has no role options. After I invite them, I see they are “pending” but cannot pre-assign them a role. This means after I invite them, they have to send me a second request to upgrade them to contributor. Is there a way I can simply invite them as a contributor to begin with? Or change their role when they are pending? This would save a lot of back and forth and time for them and me.

2182
J
Figmate
4 months ago
L
littlefatduck
asked in Ask the Community
Unsaved Changes after upload an image in Edge

Hi, Figma is new for me, i’m currently is using free version in Edge browser for my Free version of Figma for my learning i’m currently facing an issue, the cloud icon (i.e. The current document has unsaved changes) is shown when i uploaded an image into my document. i tried to leave the document open in the browser for few hours but the saving still hasn’t happened. if i close the tab in the browser then i can’t load the document again. there is only choice for me to remove the image from the document. Note: i can’t use desktop version because my organization not let me install anything into my computer (i.e. i don’t have admin permission). if i can’t upload any image then i can’t move on my learning for HiFi design. how i can resolve this issue ?Please search for existing topics before posting! Press 🔍 at the upper right to search.

153
J
Figmate
4 months ago
Tascha
TaschaNew Member
asked in Ask the Community
Instance text color does not change when changing variant / retains color of original variant

Hey hi; not sure it’s of any help or concern to anyone - I know we have tons of topics abt this issue with icons but I think not with text? However, to me it just happened that in an instance, once I changed the text, it retained it’s color when changing the variants of that instance that had a different text color: in the instance below I changed the text to “asdasd” when it had the rightmost variant (disabled), then changed to the left variant (primary) and the text color (grey) was kept from the disabled state. However, I messed around with it a bit and after I changed the “main”(?) variant of the button (the top leftmost “primary”, the one I started with from which I just copied and did modifications to create the other variants) it updated the text of ALL of the variants: so, I changed it to “text” and all the others got the same text + color; I then fixed the wrong colors of the rest of the variants and suddenly the instance started working as expected: changed the text t

631
MarcAP
4 months ago
l3iidak
l3iidak
asked in Ask the Community
How to Use Stretch Layout with Margin for Desktop and Optimal Frame Sizes for Desktop and Mobile

Hello, I’m currently working on implementing the site layout grid in Figma. I have a question regarding layout grids for desktop sizes. Instead of setting the type to center, is it possible to set the type to stretch and apply an 80px margin? Additionally, what are the most commonly used frame sizes for desktop and mobile layouts?

460
l3iidak
4 months ago
Emily_Buchberger
Emily_Buchberger
asked in Ask the Community
Fonts Showing Up Differently

I’ve been having an issue where every time I click on a text box, it changes the font slightly and makes it larger. My coworker was having this problem and we were able to uninstall the font from her computer. This fix isn’t working for me since I don’t have it downloaded anywhere on my machine.

291
dvaliao
Figmate
4 months ago
Christinaa
Christinaa
asked in Ask the Community
Is there a way to add a real time tracker to my

Hi all! I’m fairly new to Figma, and I’m trying to create a daily agenda for an upcoming team event. Is there any way to have a real time tracker as indicated by the dotted red line? Ideally, I’d be doing this for Tuesday, Wednesday, and Thursday of that week. Please let me know if you have any questions, thank you!

160
Christinaa
4 months ago
loro
loro
asked in Ask the Community
Figma embedded notion link goes blank and not showing

Hi there, I don’t know why the page won’t load and goes blank. I just want to share my portfolio with others. I am on the server site. Please help.

694
dvaliao
Figmate
4 months ago
cbasmajian
cbasmajian
asked in Ask the Community
Current best practices for creating components with dynamic children?

I’m porting an existing design system to Figma, and I’m wondering, what are the best practices in 2024 for building components with dynamic children? For example, a dropdown menu where one instance has options A, B, C, and another instance has options D, E, F, G, etc. Or, a resuable modal component. Some UI Kits / design systems I’ve seen here require a component instance to be configured, then detached. Is this the standard approach?

501
A
4 months ago
G
Gjeh
asked in Ask the Community
Urls/Links not working in Embed

Hi, I’ve created a simple infographic in Figma to test the features specifically I have placed clickable links to send the user to specified url’s. When using the ‘preview mode’ in the online Figma editor this works fine – so the implementation of the links should be correct. But when I use the embed code I can’t seem to click on the elements to navigate the user to the urls linked under them. I’ve tried this on my own page and on 2 embed code testing websites to be sure the issue wasn’t related to my own page.

21410
K
4 months ago
Paramount_Financial_Group
Paramount_Financial_Group
asked in Ask the Community
Does anyone use Figma for financial planning? I'm looking for templates to do the following: 1. depict cash flow more clearly than eMoney. 2. Use it for Side by Side comparisons of previous years numbers to current years update numbers

Does anyone use Figma for financial planning? I’m looking for templates to do the following: 1. depict cash flow (including asset distributions details) more clearly than eMoney. 2. Use it for Side by Side comparisons of previous years numbers to current years update numbers.

100
Paramount_Financial_Group
4 months ago
Stephanie_Czajkowski
Stephanie_Czajkowski
asked in Ask the Community
Combine component disabled some interactions

Only when I create a combined component and try to add a “change to” interaction between them, do a few interaction triggers get disabled. On drag, while hovering, and while pressing get disabled. And if I select Mouse enter, it doesn’t work in the prototype.

171
Stephanie_Czajkowski
4 months ago
Ruud_Walraven
Ruud_Walraven
asked in Ask the Community
Nested async calls never return

I wrote a plugin that is working fine. But when I try to refactor some code into functions the same functionality stops to function. It seems that any code I place into nested async functions never return a value. I also tried the “then” syntax. Is this a known issue and how do I resolve this? In the example below async function updateElements() is an async function nested in a function that is already async. Any await figma.... does not return (so it is not just this function). This sin’t really covered in the documentation I read, for example Asynchronous Tasks | Plugin API async function updateElements() { console.log('This line appears in console, indicating the function is executed'); const colorVariable = await figma.variables.getVariableByIdAsync('VariableID:2:492'); console.log('Never get\'s here'); } figma.ui.onmessage = async (msg: { type: string, background: string, color: string }) => { if (msg.type === 'update-elements') { const colorVariable =

201
Ruud_Walraven
4 months ago
Simran1
Simran1
asked in Ask the Community
Prototype embed code showing invalid on other platform

Please search for existing topics before posting! Press 🔍 at the upper right to search. Prototype embed code showing invalid on other platform. Firstly I copied my embed code of the prototype from the Figma file then I pasted it on the Behance “prototype " section to paste my embed code but when I Pasted it, It showed " embed code is not valid”. However, I tried to paste YouTube embed code then it was working only my prototype file from Figma is not working. please help me, I need to post so many project to build my portfolio Kindly look forward on my issue. Thank you

1017
tank666
4 months ago
bananabird.design
bananabird.design
asked in Ask the Community
Glitchy button animation right before switching to the next page

Hi there everyone! I’m relatively new to Figma, just finished my beginner course today and about to finish my very first project in Figma, so I’m pretty excited but that comes with a bit of frustration as well because I seem to have ran into a problem while prototyping. So I’m designing a website for mobile interface and I have quite a few buttons that should have some simple animations when clicking on it and then navigate to the next page. Most of them work, but there are two that always reveal a glitch when I view them in the prototype review. It happens suddenly so it’s not that obvious but still visible. My buttons are made of component variants and the prototyping happens between the two different variants and is set to “While pressing”. When I press the button on a seperate page without linking it to another page when clicked it works perfectly. But as soon as I place it into my design and give it another prompt “When clicked” a second before it transitions to the next page the

200
bananabird.design
4 months ago
koshevarovay
koshevarovay
asked in Ask the Community
Unable to Receive Account Setup Email

Hi everyone, I am trying to create a new account with Figma, but I am not receiving the email to complete my account setup. Here’s what I have tried so far: Checked my spam/junk folders. Clicked the “resend email” option several times. Attempted the process from multiple devices and browsers. Despite these efforts, the setup email never arrives. Can anyone advise what to do to resolve this issue? I would appreciate any help or guidance

321
Gayani_S
Figmate
4 months ago
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