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A few times recently, I’m working in a file and one of my team mates get in my file and the whole FIGMA app Freezes! I can’t click anywhere or do anything.


I’m not too sure what causes this but it usually comes back available after a bit of time. Is this an expected behaviour? The whole UI is frozen even the close buttons…


I’m on an M1 Macbook pro 16GB ram and this only does this on FIGMA I have access to all other apps of my computer (so my laptop is not frozen)


Anyway if anyone has notices this lets talk about it


tenor

happens to me as well (also mac) is there anything to do with it? did anyone found any workaround because this is slowing down my work and creates a big problem for me and it started to becomes a nightmare working on figma.

@Figma_Support


Confirm, MPB Pro M1, 4K LG External Display, Figma freezing tab occurs on mid project size.


same issue! Macbook Pro 16" M1 Pro 16 GB 😵‍💫


Same issue here! I’m on a Macbook Pro 13" Intel. The freezing keeps happening and doesn’t seem to depend on the number of tabs I have open. Has anyone heard from Figma re: this problem? Would love to know how to resolve this.


Same issue here


Same here. So frustrating!!


@Figma_Support help!!!


The big issue around this problem is how NOT reproducible and it happens in some cases.

i’ve raised this issue with support but could not find why it was happening and also it is not file specific it is global to Figma.


Mee Too! This is BAD!


Should we go to Framer?


I have an M1 pro - 16" - 1TB - 16GB

I have exactly the same issue. I need to sit and wait for 1-4 minutes, then suddenly it wakes up and I can continue working. This happens mainly when I select a new tab. However it does not happen every time. I am not sure what triggers it but it happens daily 6-7 times.


M1 Macbook Pro - today it started freezing when trying to export a file to pdf! Super frustrating especially that no one from @Figma_Support has replied yet!


Same deal as the others


Any update @Figma_Support ??


One thing I’m noting between all our answers is that we are using M1 computers and External screens?


Questions:



  • Is this impacting any other apps

  • Is this happening to all of you when only on the laptop without external screen? (from my side it does not happen on laptop only)


Same issue here but using an i5 mac and the desktop app.


Figma freezes whenever I have it connected with an external monitor and unfreezes when disconnecting. Also when I go out of it and come back and hover over the Figma window it just freezes and sometimes it restarts my laptop and asks me to log in again.


So seems there is an issue when it’s connected with a monitor. Don’t think I’ve seen any issues while it was disconnected from it.


This is so frustrating!!


Same here from Tokyo.


Yep it is a topic which actually makes working with Figma a pain. I also have trouble with this on M1 Pro Macbook. 😩


@Figma_Support my whole team is experiencing this issue on our M1’s. As often as 5-10 times a day for me. It can be super disruptive during presentations, user tests, and team discussions.


Any updates or plans to address?


+1 on the M1 / external monitor combo. Figma freezes for several minutes after doing simple things, like when moving the desktop app window from one monitor to another. Yikes, this is a major issue!!!

@Figma_Support


+1 MBPRO 2019 64GB, for me it freezes the whole system then I get a colourful screen of death. To bring mac back on track I have to boot to safe mode and then restart back to normal mode. Guys, I need help with this issue - I just persuaded my whole company to switch the design process to Figma.


freezing and clickdummies stopped working right before the usertest @Figma_Support

need help


+1 M1 MB pro/64. I’m about to give a demo and it’s just stuck. Frustrating.


Same here: Figma is incredibly laggy and at times unresponsive. There also seems to be some weird issue with MS teams. It’s near to impossible to share a screens anymore due to the lag.


just started encountering this same exact problem. I’m on an iMac core i9 so not the M1 crowed.

Screen Shot 2022-08-15 at 3.12.48 PM

I noticed recently that if click on F or the home my entire app and then mac will freeze up for 30ish seconds before returning control. This only happens while using figma 😦


Does not impact other apps.

External screen, I haven’t been using figma without recently.


I have been having the same problem, even working on files alone AND I’ve noticed that random bits of the work is missing. Like i’ll make some changes to something and then the freeze will happen and maybe i go o another file, i return and the changes i made to the file are you just gone. And I KNOW i made them but it’s like the clock was just rolled back on that file 😦