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Figma Freeze


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Daniel_Wolf

Having the same issue, It started the same time I switched to an organization plan. Never had the issue when working independent plans. Could be coincidental 🤷


Sajadabedi

+1. It has been the same for as well.


Niki
  • New Participant
  • 16 replies
  • August 27, 2022

There are also people on twitter complaining about the issues:

twitter.com

BTW: With secondary display it gets even worse. Please @Figma_Support, it’s not a single case anymore and it drives me nuts at the moment.


Diana_Arias

Same issue with MacBook Pro M1, Monterey 😭 It’s annoying, it freeze constantly


Lyndsey_Hein

Same here, freezes for a good 30 seconds. Started a few months ago, happens at least 5 times a day now. Running on imac, no external screens. So frustratiiinngg.


Helene_Stenstadvold

Happens several times for me as well… super annoying. Also using the M1 pro, sometimes with external screen, sometimes not. Usually happens when I try to click the home button, Figma freezes for a good two minutes. However, if I restart figma, it works perfectly fine. All of my colleagues who have the M1 experience the same. 😭 Any updates on this @Figma_Support ?


Nussi_Einhorn

Also here!!!


brian31
  • 2 replies
  • September 7, 2022

Figma freezes, then responds momentarily (wildly cramming all my inputs into a half second) then freezes again.

Came here to see if there were any solutions.
I’m writing this while figma is frozen.
I’m on m1 16" 16gb ram.

Gonna hop over to the browser based app and see if this is any better.

please let us know if there’s any reason for this or if there’s any work being down to address this.


Chris_White

Im using a Macbook Pro Intel i5 from 2019 running Monterey. Im also having this freezing issue with everything brian31 mentioned. I hope there is a fix for this soon as it has been an issue for quite some time.


ksn
Figmate
  • Community Support
  • 1611 replies
  • September 8, 2022

Hi all - there’s a fix in the works to address the freezing issue. I don’t have an exact date of availability, but can promise you it is being worked on. Thanks for hanging in there!


Matt_Wujek

Thanks for the update. This is by far the worst bug I’ve seen on Figma in the last 5+ years. My app is freezing multiple times per hour. IMHO, the engineering team should be dropping everything to fix this issue


Jaak_Parik

Have to agree with Matt, it’s impossible to not get frustrated… a week is quite a long period to get critical issues like that fixed even in a big and slow organisation like Adobe…


Dimas
  • 1 reply
  • September 19, 2022

I’ve been experiencing the same issue 3-5 times a day for the last month on my Macbook pro M1Pro 16gb. I’m extremely disappointed with the experience and the huge interruption to my work process, especially when I’m doing presentations during the meetings @support


Nimesh_kushwah

+1 starts lagging as soon as plugged into the external display. Started having this issue recently (10 days ago).


Roy_Havens

I am also getting a huge lockup every time i move to multiple displays or hover over the window controls in MacOS 11.5.2. Using a macbook pro. Everything else works fine, but its a near 30 second freeze just trying to maximize, minimize, or close the figma window with the traffic light buttons.


anastako.design

Mine too! I can’t understand … it’s been months since the first time this was reported, no fix yet?


Liam_Sheppard

Happening for me too, Figma freezes regularly, I think it happens mostly when I try to change Figma tabs, Figma just goes completely unresponsive for 5-60 seconds and then finally changes tabs. When it happens, all my other apps work fine.

Happening on an M1 Max with 64GB ram, macOS 12.5.1, using the desktop app.


Kyle_Ducharme

Same — happens when I switch tabs, and it’s driving me crazy. Started happening around ~2 weeks ago.


Jess_Holdgate

Freezing is happening on both the Figma app and on Chrome. Not using an external screen anymore as it was causing some issues previously.
Can’t resize assets, move, scale them or do much in general. It takes 20+ seconds to do something, and even then on Chrome it will give me errors telling me to wait for the page to become responsive or end the session. Makes it near impossible to do any work!

Macbook Air macOS 12.5.1


ksn
Figmate
  • Community Support
  • 1611 replies
  • Answer
  • September 30, 2022

Hey everyone - I know it’s been a long time coming, but the fix for this should now be officially rolled out to everyone! If you haven’t yet, please make sure to update your desktop app to version 116.3.8.

I’m going to close this thread and mark my comment as the solution for visibility.

If you notice issues you believe are related to this (or just in general), please start a new topic.

Deeply appreciate the patience you’ve all had during this time.


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