Hey all, wondering how to solve this issue.
We created prototypes to embed in our dev docs site, so there are multiple prototypes on a page and different pages. Every prototype has this cookie banner (highlighted in pink), even when I’ve already accepted it once. How can we remove this? Can it be shown only once?
hey @Denise_Villanueva_T2_Vancouver - is this happening for just you, or is it happening to everyone who previews the file/prototypes?
Also – is this surfacing on the desktop app or Figma on the web (or both)?
Hi there, thanks for responding!
It actually used to happen to me, but now I don’t see it on my end in any of the prototypes. However, all my other colleagues see the cookie banner in every prototype.
The docs site that the prototypes are embedded with is on the web. But the prototypes were created via the Figma app. We are using the embed code.
Hello, was there any updates on this? Thanks!
Hello there, I merely want to chime in to say this cookies banner is super distracting. I am teaching UX/UI and university and my students want to embed their projects on their websites in order to show potential employers. this bar makes their project look… less than professional. is it necessary to have a cookies warning if the end user isn’t actually using the software?
Any updates on this?
The cookie banner is really killing the vibe, when sending the prototype to users.
Hey All, sorry for the lack of update!
Our team has confirmed that this is a bug, but we’re having difficulty reproducing it, which is delaying the fix.
If you’re able to consistently reproduce, can you please share the following?
- What device was the user using and what was the OS version?
- What browser were they using? Does the same issue happen in all browsers?
- Were they logged into Figma at the time or logged out?
- Does the issue still happen for them now if they close and re-open the prototype?
We’ll then pass this info onto our team with hopes of getting a fix implemented as soon as possible.
I have encountered a very similar problem! I work for a casino and am loading in a carousel of the different promotions using an animated prototype.
However, this prototype gets loaded into the betting terminals, which are screen-only and therefor not interactable.
So I was wondering if there’s a solution to perhaps hide this cookie popup bar since we can’t dismiss / accept or just simply interact with it?
Thanks in advance and looking forward to your reply!