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How to remove cookie banner from embedded prototypes?

48 replies
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Hey all, wondering how to solve this issue.

We created prototypes to embed in our dev docs site, so there are multiple prototypes on a page and different pages. Every prototype has this cookie banner (highlighted in pink), even when I’ve already accepted it once. How can we remove this? Can it be shown only once?

Thank you!

Denise

Ask the community

This topic has been closed for replies.

djvSolution

Community Support

Hey All, sorry for the lack of update!

Our team has confirmed that this is a bug, but we’re having difficulty reproducing it, which is delaying the fix.

If you’re able to consistently reproduce, can you please share the following?

What device was the user using and what was the OS version?
What browser were they using? Does the same issue happen in all browsers?
Were they logged into Figma at the time or logged out?
Does the issue still happen for them now if they close and re-open the prototype?

We’ll then pass this info onto our team with hopes of getting a fix implemented as soon as possible.

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etio

New Member

I’m also having this issue with embeds in Notion.

djv

Community Support

Hey All, our team still needs your help in order to fix this bug!

D

Daniel_Carroll

Hi,

Device: MacBook Pro, Apple M1
Browser: Opera/ Safari / Chrome
Login/Log Out. When Logged into Figma within the same browser, the cookies do not appear when a choice has been made to accept etc. When not logged into Figma within the browser, the cookies dialog is persistent even after a choice has been made

Closing and re-opening the proptotype does not impact the behaviour as far as I can tell

D

Denise_Villanueva_T2_VancouverAuthor

Hi,

Device: Windows Dell Precision 7670
Browser: Chrome (Coworker uses Safari and Macbook Pro 2022)
Account: Logged out / in - same issue

The prototype is on our dev docs site, so there’s technically no ‘closing’ of the prototype as it’s embedded. The banner is consistently there. Our goal is to NOT have that banner even when user is logged out as most of our partners don’t have a Figma account and therefore viewing these on our website.

djv

Community Support

Thanks both!

We’ll pass these onto our team to work on the fix.

D

Daniel_Carroll

Thanks @dvaliao , there is a round of beers for you and dev team on me if you can get this sorted 😉