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Denise_Villanueva_T2_Vancouver
August 15, 2023
Solved

How to remove cookie banner from embedded prototypes?

  • August 15, 2023
  • 48 replies
  • 2597 views

Hey all, wondering how to solve this issue.

We created prototypes to embed in our dev docs site, so there are multiple prototypes on a page and different pages. Every prototype has this cookie banner (highlighted in pink), even when I’ve already accepted it once. How can we remove this? Can it be shown only once?

Thank you!

Denise

figma-cookie

    This topic has been closed for replies.
    Best answer by djv

    Hey All, sorry for the lack of update!

    Our team has confirmed that this is a bug, but we’re having difficulty reproducing it, which is delaying the fix.

    If you’re able to consistently reproduce, can you please share the following?

    • What device was the user using and what was the OS version?
    • What browser were they using? Does the same issue happen in all browsers?
    • Were they logged into Figma at the time or logged out?
    • Does the issue still happen for them now if they close and re-open the prototype?

    We’ll then pass this info onto our team with hopes of getting a fix implemented as soon as possible.

    48 replies

    Show previous replies
    etio
    etio
    New Member
    February 11, 2024

    I’m also having this issue with embeds in Notion.

    djv
    Figmate
    djv
    Community Support
    February 12, 2024

    Hey All, our team still needs your help in order to fix this bug!

    Daniel_Carroll
    February 13, 2024

    Hi,

    Device: MacBook Pro, Apple M1
    Browser: Opera/ Safari / Chrome
    Login/Log Out. When Logged into Figma within the same browser, the cookies do not appear when a choice has been made to accept etc. When not logged into Figma within the browser, the cookies dialog is persistent even after a choice has been made

    Closing and re-opening the proptotype does not impact the behaviour as far as I can tell

    Denise_Villanueva_T2_VancouverAuthor
    February 13, 2024

    Hi,

    Device: Windows Dell Precision 7670
    Browser: Chrome (Coworker uses Safari and Macbook Pro 2022)
    Account: Logged out / in - same issue

    The prototype is on our dev docs site, so there’s technically no ‘closing’ of the prototype as it’s embedded. The banner is consistently there. Our goal is to NOT have that banner even when user is logged out as most of our partners don’t have a Figma account and therefore viewing these on our website.

    djv
    Figmate
    djv
    Community Support
    February 13, 2024

    Thanks both!

    We’ll pass these onto our team to work on the fix.

    Daniel_Carroll
    February 14, 2024

    Thanks @dvaliao , there is a round of beers for you and dev team on me if you can get this sorted 😉

    gknjazev
    gknjazev
    February 26, 2024

    @dvaliao

    Have the same issue, cookie banner just come and come again.

    Macbook Air M2 2023 (15") / Sonoma 14.2.1
    Notion App embed
    Ikd they was logged in or out
    this issue still happen if i close and re-open proto

    y_toku
    Figmate
    y_toku
    Community Support
    February 27, 2024

    Hi all,

    Thanks for sharing the information! We are checking internally and will get back to you when we have anything that we can share with you.

    Thanks,
    Toku

    Peter_Meyerhofer
    Peter_Meyerhofer
    March 4, 2024

    Same issue here

    Macbook Air M1 (14.2.1 (23C71))
    Chrome Version 122.0.6261.69

    Denise_Villanueva_T2_VancouverAuthor
    March 4, 2024

    Thank you! Please let us know if you guys have any updates.

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