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Federica Voltolini
Federica Voltolini
New Member
June 30, 2025
Solved

Archivo eliminado sorpresivamente, simplemente desaparecio

  • June 30, 2025
  • 4 replies
  • 141 views

Ayuda, se eliminó de forma inesperada una archivo. Al entrar al link me sale lo siguiente: Es posible que este archivo se haya eliminado movido o no esté disponible. Es de mi propiedad pero nunca lo eliminé, tampoco esta en archivos eliminados. Es un archivo de la universidad, necesito recuperarlo, nadie del equipo lo borro.

    This topic has been closed for replies.
    Best answer by djv

    Thanks for the links, ​@Federica Voltolini! 

    I took a look at the backend, and it looks like the file was trashed when the team it belonged to was deleted: UTN. 
    Does this team sound familiar? 

    If so, if you restore the deleted team, you’ll also recover all the projects and files previously within it. When a team is deleted, Figma will send you an email confirmation. Please check your email inbox for this email, as it includes a link which you can use to restore the team.

    Please let me know if you run into any further issues. 
     

    4 replies

    djv
    Figmate
    djv
    Community Support
    June 30, 2025

    Hi ​@Federica Voltolini, thanks for reaching out! 

    No one on our Community team speaks Spanish, so I hope it is ok that I’m responding in English.

    Do you have a link or the name of this file that you can share with us? We can try to take a look at what happened to the file on the backend and recover it. 

    Federica Voltolini
    Federica VoltoliniAuthor
    New Member
    June 30, 2025

    Hi there!

    I didn’t realize about the language, i’m sorry i should written in english in the first place.

     

    Yess, I have the link to the prototype and design, let me share both with u

    Prototype: 

     Design: https://www.figma.com/design/wjH7YZOs3BnwDpHoW6z6jl/Sin-t%C3%ADtulo?node-id=0-1&t=7DDW6z2rQElJQznE-1

     

     

    Thank you so much for your response, I hope we can do something about it, we really need it 🤍

    djv
    Figmate
    djvSolution
    Community Support
    June 30, 2025

    Thanks for the links, ​@Federica Voltolini! 

    I took a look at the backend, and it looks like the file was trashed when the team it belonged to was deleted: UTN. 
    Does this team sound familiar? 

    If so, if you restore the deleted team, you’ll also recover all the projects and files previously within it. When a team is deleted, Figma will send you an email confirmation. Please check your email inbox for this email, as it includes a link which you can use to restore the team.

    Please let me know if you run into any further issues. 
     

      Federica Voltolini
      Federica VoltoliniAuthor
      New Member
      July 1, 2025

      THANK YOU SO MUCH ​@djv !!!

       

      Yesyesyesssss, I restored the deleted team and there it was 😁

      Thank you for your help and your time, we really appreciate it

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