Skip to main content

Ayuda, se eliminó de forma inesperada una archivo. Al entrar al link me sale lo siguiente: Es posible que este archivo se haya eliminado movido o no esté disponible. Es de mi propiedad pero nunca lo eliminé, tampoco esta en archivos eliminados. Es un archivo de la universidad, necesito recuperarlo, nadie del equipo lo borro.

Hi ​@Federica Voltolini, thanks for reaching out! 

No one on our Community team speaks Spanish, so I hope it is ok that I’m responding in English.

Do you have a link or the name of this file that you can share with us? We can try to take a look at what happened to the file on the backend and recover it. 


Hi there!

I didn’t realize about the language, i’m sorry i should written in english in the first place.

 

Yess, I have the link to the prototype and design, let me share both with u

Prototype: 

 Design: https://www.figma.com/design/wjH7YZOs3BnwDpHoW6z6jl/Sin-t%C3%ADtulo?node-id=0-1&t=7DDW6z2rQElJQznE-1

 

 

Thank you so much for your response, I hope we can do something about it, we really need it 🤍


Thanks for the links, ​@Federica Voltolini

I took a look at the backend, and it looks like the file was trashed when the team it belonged to was deleted: UTN. 
Does this team sound familiar? 

If so, if you restore the deleted team, you’ll also recover all the projects and files previously within it. When a team is deleted, Figma will send you an email confirmation. Please check your email inbox for this email, as it includes a link which you can use to restore the team.

Please let me know if you run into any further issues. 
 


THANK YOU SO MUCH ​@djv !!!

 

Yesyesyesssss, I restored the deleted team and there it was 😁

Thank you for your help and your time, we really appreciate it


Reply