[Fixed] File won't open? Stuck loading?

Hi and thank you all for your patience!

We’re investigating this issue now and will be updating our Status Page with more information as we learn more.

We appreciate your patience as we get this resolved!

4 Likes

Hi my file is loading now! thank you. First thing I did was save the .fig file locally :smiley:

1 Like

Hi, the problem seems to be working now. I don’t know how, but the files seems to be working again. Thanks for the support!

1 Like

Our engineering team was able to roll out a fix and have verified that it has resolved the issue here.

We apologize for the inconvenience. If you’re still having issues, please reach out to our Support team via email or the widget in bottom-right corner of Figma – we’re happy to help!

6 Likes

Thank you sir

My files are still not opening :cry:

Hi. I am still facing an issue in loading my figma file. I have raised a ticket for the same. Ticket https://help.figma.com/hc/en-us/requests/418976

Mine too

I have the same issue. Blocked from designing further on a huge project with tons of developers potentially ending up idling. :cold_sweat:

@thudson its not fixed. im losing time and money… wrote on support too, forum has a new topic of frustrated users (today).

This bug is seriously affecting my work and I’m in a bad mood

Same problem here

I have the same issue — I really hope this can get fixed ASAP!

same here - whats going on ???

I have same issue with @Anak_IT

the same,one of the file can’t open,but the others can open

2 Likes

Same here!

hope figma sees this asap. @Figma

Having the same problem with one file. And there is no info at https://status.figma.com