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Certainly. I've removed the table, integrated the timeline into a clear bulleted list, and added a placeholder for your email address at the bottom of the post for easy account lookup by Support.Here is the revised draft for your Figma forum post: 🚨 Unexpected Charge After Subscription Cancellation ($19.84 Charged Nov 8)  Details of the Issue Hello Figma Community and Support Team,I am writing to report an unexpected charge on my account despite timely cancellation of my subscription. Timeline and Concern  October 8: I initiated a Collab Subscription and was charged the initial $5.00 fee. October 8/9: I canceled the subscription well in advance to prevent renewal for the next month. November 8: An unexpected charge of $19.84 appeared on my account. I canceled the subscription specifically to avoid any charges for November. The subsequent charge of $19.84 is highly confusing, especially because the amount does not align with the initial $5.00 fee.Could a Figma Support representativ

Hello, I need help recovering access to my Figma files. My Figma account was linked to my college email and it has been deactivated after graduation. I can no longer log in, and all my design files and drafts were there.I have a personal Figma account which is [redacted by moderator to remove personal information] and would love to transfer the files there if possible.Is there any way to help me regain access or move the files?Thanks,

Heyyy,Both in Figma Make and Figma Sites, the TXT DNS Records are not getting verified quickly. The CNAME Records instantly update and sync, but the TXT doesn’t update even after 48 hours.One of my first Figma Sites got published, but beyond that none of my other sites or Make Websites are getting laucnhed or connected to the domain due to TXT DNS Record verification delay

Hi everyone 👋,I’m working on a custom web builder that allows users to import their own Figma designs.The flow looks like this: User authenticates via Figma OAuth (we store the access token). We fetch the file’s JSON data via the Figma REST API. We’d like to send this JSON to an external conversion service (e.g., Anima API or similar) that returns clean HTML/CSS code. Finally, the generated code will be loaded into our in-house editor for further customization. I have two questions: Does Figma provide any official or recommended method, SDK, or partner service for programmatically converting Figma JSON (nodes) to HTML/CSS? Are there any limitations in the API (for example, with Free accounts) that might prevent us from performing this kind of workflow? Any documentation, examples, or guidance would be highly appreciated 🙏Thanks in advance! 

Hey, while updating one of my plugins I noticed missing feature. When using the Figma Plugin API, the devStatus property is undefined for nodes of type GROUP, even if the group is marked as Ready for dev.This causes an inconsistency between what’s visible in the UI and what’s accessible to plugins. Other node types, including FRAME, COMPONENT, INSTANCE, COMPONENT_SET, and SECTION  correctly expose their devStatus values.Expected behavior:If a group is marked as Ready for dev, its corresponding GroupNode should expose a valid devStatus object through the plugin API.Actual behavior:For GroupNode objects, devStatus is always undefined, even when the group is visibly marked as Ready for dev in Dev Mode.Thanks and best

Hello Figma,I noticed the eslint-plugin-figma-plugins repo has been abandoned for months now. Can you please assign a new maintainer?Thanks,Thamer Altoimi

My odyssee for verification as educator with SheerID goes on. At 31 Oct I was applying on the Verification Page of Figma once more. Uploading my university document as PDF resulted again in the message that “We need more information to approve your Teacher status”Thus, I wrote an email to support@sheerid.com on 1 Nov:Dear SheerID Team,I am providing the requested details below:Institution: xxxxxxxxxxxxxVerification stage: I applied for the Figma Education License and was informed that I need to correct my verification document.My uploaded document already includes: My full name (xxxxxxx) The full institution name (xxxxxx), which also appears in your dropdown list The issue date (6 Oct 2025), which is well within the required 60-day period Please review my submission and approve my teaching status for Figma, or specify exactly what additional information or correction is required for approval.I kindly ask that you do not refer me to the general FAQ, as I have reviewed it thoroughly

Hey!I’m trying to create a dynamic component where I could adjust the amount of the tiles where three of them is the max in the horizontal aspect and infinite or max three/four rows in vertical aspect.Can anyone advise me step by step how can I achieve the desired effect?I know I could create a set of components for each of the section and then manually adjust the amount of the tiles in the component but… that’s not so pro in my opinion. I want to be able to add/remove the tiles starting with one row and one tile and depending on the situation just add one more or remove if needed. This is what I have currently created but I guess I’m missing some variables or whatever, tried multiple options with autolayouts etc… I’m going nuts. 

Are there any resources for accordion menu templates or step-by-step guides for figma sites? I’ve found a few for other figma platforms but for some reason I’m struggling getting them to work well on sites.I’m particularly interested in an expandable menu in which the text can be formatted in columns (or, alternatively, the option to create multiple text boxes with Autolayout within the expandable menu).Thank you! 

Hi Figma support, I have an urgent issue to ask: Figma could not display a sticky bottom bar when I used “Fixed in place” ,absolute positioning and set my prototype to iphone 13 setting. The sticky bottom bar does not even appear on iOS iphone 13!! I’ve tried using Last on top and First on top canvas stacking. Both only works on android device but not on iOS device on mobile in prototype mode!! I read that iOS mobile browser dun accept positioning of Figma! How can I overcome it?

I’m unable to see (zoom) files easily because the ‘ctrl +-’ shortcut is very hard to reach on my keyboard with one hand, as a result of an accident.Please add a magnifying zoom tool in the toolbar!!!!!!!!!! PS loooove figma!!👍

Has anyone had issues with a font truncating to an ellipsis with 2 dots vs. 3 dots? is there a way to fix that as it’s really throwing my client off even though we’ve tested the font in a web browser and it displays properly there - just not in Figma prototypes.

I have this library where the button component does not update its thumbnail. It has been like that for years. I have already made many updates to the component, republished the library, but nothing has worked.As you can see in the image below, there is an instance of the component that uses a very bright Violet color, but its thumbnail does not load the background color, only the text color and border. Any thoughts on how to fix that? I've been avoiding it for like I said, years, but recently I got a task that requires easily identifying library components, and for the button, it needs to be highlighted with the violet color, which is not the current situation. Here is an image of how the component styles are set (easily noticeable that the "Fill" is missing from the thumbnail): 

Hey everyone,I’m running into an issue with component resizing in Figma. I’ve set constraints on child elements (e.g., left & right for buttons inside a container), but when I resize the main component, the elements don’t behave as expected. Sometimes they overlap, and other times they don’t scale proportionally.I’ve checked: Auto layout settings (both fixed and fill options) Whether the frame is set to "hug contents" or "fixed width" Nested component constraints Has anyone else faced this? Any tips on getting constraints to behave properly when resizing?Thanks in advance!

Where did the actions go with the inspect button when an object is selected? I can use the inspector but there are no longer any options, including the “jump to code” feature that I use constantly to make minor adjustments. 

Hi All!I keep having this issue, where mode palette shows info icon that means that some variable(s) somewhere are causing some issue. The design system I manage has a lot of variables and styles ( tokens ) and tons of component files. I went through all the files already, updating and publishing everything. Still the alert persist. Visually I can’t tell if the issue is causing some components to not update properly, and no errors were detected during the long, manual process of updating and publishing all the components. Is there a way to see where the issue is exactly? Is Figma planning to release some sort of better detection for conflicting variables?   

Hi. My Figma account has been suspended for several days now, and I still haven’t received any response from support. All of my projects are inaccessible, and this is causing serious delays in my work. I urgently need access restored or at least the ability to download my projects.Support ticket number: 1575520.Email: (redacted by the moderator due to PII)

Hi Figma Commmunity,I recently sent a submission to be an FoF User Group Lead in my Community.I sent this submission - for over 2 weeks now - and I haven’t got a response.Can anyone help? How can I reach Figma for a response, or approval?I have sent a follow up email, I have also sent a suppport Ticket, I have sent a DM on X. I have also commented on YouTube videos to get Figma’s attention.Any help guys?Thank you

We paid for a Professional plan already and need to upgrade to Organisation. When I try to pay I see the full cost of the team from zero, but I want the previously paid plan to be included in the cost as a discountCould you please help me?

yesterday I was working in my file after 2 weeks and I made small changes in 1 of the frames.But when I opened it today, not only was my yesterday’s work gone, half work from more than 2 weeks ago was also gone.Most of it was text, but some images have disappeared too.

My Figma account was suspended about a week ago, and since then I can’t access any of my files or ongoing work. I reached out to Figma Support, but I still haven’t received any response. My work is completely blocked right now because everything is stored in my account.Could someone please let me know how long it usually takes to get a reply from support?Thank you in advance!

Hi everyone, I’ve built a design system documentation using Figma Sites. Everything works well except for one issue: when I scroll through the sidebar and click on an item that links to another page, the sidebar resets to the top, since it is in that state in all other pages. Is there any way to preserve the sidebar’s scroll position when navigating between pages? (I came up with a workaround, but it's not ideal: I put all sections into a single page, so clicking an item scrolls to the connected section instead of going to another page. This preserves the sidebar position, but with over 100 sections, the site becomes slow) Would appreciate any solutions.

Is there some special trick to get Make to display images? I’ve tried importing image files, copying and pasting as png from Figma Design, pasting frames from Design…it will work for 1 or 2 prompts, and then I’ll get a broken image. 

I have a paid plan and my client has a paid plan. We have two files with the design system and design pages. I usually change components, publish the design system library, and work with these components in the design pages files. But now I can't publish it. Is it a new update or something? I'm invited as an external editor to the client's Figma, and today we tried to invite only me as an editor to his Figma. And it's still not working, even though the client paid for my full seat.P.S. I can publish libraries on my own pro team 

I got a strange problem on my iMac M1 with Safari on macOS Tahoe.Figma is somehow stuck in loadingstate - it seems there is a problem with the web sockets. The strange thing is, on my M4 MacBook Air it's working. If I clear Website Data it starts working, but doesn't keep on working.