Hey everyone!
So, I am facing a vry weird issue, I have to take live websites screenshot and stack them to make it look a full website(mobile view). In design canvas they look flawless, there is no visible indication of different images (because I am using dev tools to take full page screenshot).
Now the issue is when I open the prototype view of same website, it shows black division between all images.
(I am using autolayout and in design view everything look flawless).
If anyone can help.
Hey
I can see in the backend that you’ve already contacted the Support team about the rendering issue, thank you for doing that. Your ticket has been escalated to our Technical Quality team, and someone will follow up with you directly. Please note that we’re currently experiencing higher-than-usual contact volume, so responses may take a bit longer than usual. For reference, your case number is #1703077.
Regarding the lines you’re seeing in prototype view: this type of behavior is often linked to a GPU-related issue that can occur on certain graphics cards. Unfortunately, these are not always something we’re able to fully prevent. You can review our list of unsupported graphics cards in the Figma browser requirements. If your GPU isn’t listed there, it would be helpful for our engineers if you could share your graphics card specifications directly in your support case.
In the meantime, a few things that may help (though results can vary):
Updating your operating system or GPU drivers
Trying a different browser
Adjusting the window size or zoom level in Figma or your system display settings
Thanks for your patience while the team takes a closer look, we’ll follow up as soon as we have more information! 🙏🏼
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