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Question

Cannot get a response from Support

  • January 29, 2026
  • 2 replies
  • 17 views

Marcin Jacek Seth Choscilowicz

how can I escalate a ticket that was opened for over 48 hours?

2 replies

ksn
Figmate
  • Community Support
  • January 29, 2026

Hey ​@Marcin Jacek Seth Choscilowicz - sorry for the delay! I took a look, and I see that someone on the support team has reached out to you under your ticket #1710887.

 

Please let me know if you still run into issues getting in contact. Thank you!


Marcin Jacek Seth Choscilowicz

yes finally got it solved thx!