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When uploading images through bulk via XLSX the image quality appears very blurred inside Figma Buzz, even though the photograph quality is high initially. Would be great if someone can help my understand why this may be happening? TIA 

It suddenly changed like this

I’m currently working on a file that includes components from a design library. I see the button to “ignore autolayout” for any components that I add locally in the file, but it is not available for components from libraries.The only way to get it to apply it is to create a frame or group around the library component instance, add “autolayout” to that frame/group, and then ungroup.But then, I also can’t remove the “ignore autolayout.”This seems to be a bug.

Anything that changed in the last week? Suddenly no embedded prototype is playing anymore in the presenter mode. They load and work fine when previewing them in Edit, and when viewing them in the design Files, but nothing when presenting.  Even in old files that they used to work in are suddenly broken

I have created a dropdown component that has a hover mode, each instance has been named separately and shows correctly in design mode but when in present mode it defaults to the original component rather than the instance.  

I successfully applied a boolean property to my layer, but it is still telling me that variants are conflicting. The boolean property works as expected, but why am i getting the error? 

What does it take to get Figma to answer a support request? Being dead in the water with things that don’t work as they are supposed to is bad look Figma. At least help us out.

Description:When exporting nodes with image fills using the Figma plugin API (exportAsync({ format: "SVG" }) ), the resulting SVG often contains a <pattern> that has no children, while the <image> element ends up separately in <defs>.The exported shape is filled with fill="url(#pattern…)", but because the <pattern> is empty and doesn’t reference the <image>, nothing is rendered in most SVG viewers (Safari, Chrome, etc.).Steps to reproduce: Create a Polygon / Vector node. Apply an image fill. Export via plugin with: await node.exportAsync({ format: "SVG" }) Inspect the SVG: Shape uses fill="url(#pattern0…)" <pattern> is empty (<pattern …

Hi, i had made an account on figma, I made a design file in it and transferred the ownership to other account after accepting the invite. Left the file after transferring ownership. Now my second account dont show the file anywhere. I have even checked trash its not there. It has happened to 2 of my design files up till now. How can i recover my files as these were important. I have already Submitted a ticket but haven't got any response back yet. Ticket Number :  #1478316

How can I remove an extra seat, that I no longer need, from my account. Thanks.

Support isn’t responding and now we are locked out because I don’t want to pay the annual fee for 15 licenses we won’t use. Support doesn’t respond. How do I talk to a human. 

Hello, I hope you’re doing well.I’m unable to access any accounts through the desktop app. I already cleared the cache, but that didn’t resolve the issue. I also tried using the beta app, but the same problem occurs. The only screens I see are the ones attached below. 

I’ve created my site with 4 breakpoints. When I use a combination of font styles (Inter Regular + Inter Semibold) within a single paragraph, In the editor mode, it looks perfectly fine. But in preview mode, the text appears different and in irregular size across breakpoints (except primary)Need help how to fix it? Not sure if it’s a bug or if I’m making a mistake?   

We have users having issues with Design links disappearing after a refresh. It shows the design is there, but once they refresh or leave page and come back, they are gone. I have tried linking myself and have the same issue. Not sure if anyone has had experienced this before. We also contacted Atlassian support and they pointed us here. 

I’m experiencing several bugs when I’m nesting prototypes inside my Figma sites. I’m listing several bugs I encountered, would love to know if anyone else is experiencing something similar:State changes using triggers are not registering in prototypes e.g. when I nest a button with hover and press states in a page, the button doesn’t return to the default state once I release the click or move the cursor away from the button.Borders with opacity below 100% don’t show up in my deployment e.g. I’m using a 1px solid black border with 10-30% opacity and it barely renders in the prototypesDeployment vs. DesignAny vectors shapes with fill doesn’t respond to the triggers when animating e.g. when I change an icon going from 60% → 100% opac

Click and drag to increase or decrease values is still partially broken after a year since the issue first arrived. It only works sometimes and the troubleshooting we’ve been provided doesn't address the issue.Its not a critical issue, but one that happens everyday.Any update on this?

I followed all the steps to create a Connected Project. On my design studio’s profile (host) the connection is visible and my client’s Figma (external team) also shows that there is a connected project. But under All Projects on external team’s side, there are no visible shared projects! Where do I find this Connected Project??

I have this button. I want to have a hover effect where a blue color slides in from the right.I can make it with a mask in the background, but then it does not follow the with of the button if eg the copy becomes longer. - so I have to manually edit the size of the hover effect. Anyone got a great solution  

Figma now pastes vector code as a raster image.This is not an Illustrator issue. I’ve checked all the clipboard settings. Seems to be Figma. 

I'm having trouble transferring my Figma design to the web.The font sizes in Figma are significantly larger than the actual size. To make a realistic design, I have to use very small font sizes in Figma (for example, using 14px for text, when clearly no less than 16px should be used for body text on a website).Does anyone know what's going on?

i cant share the links for some reason

Hola comunidad,Estoy trabajando en un proyecto personal — un concepto de interfaz para el juego FC Mobile Beta Apk  y me he topado con un problema bastante frustrante en el prototipado que no logro resolver.El problema:He creado una serie de componentes interactivos para una pantalla de selección de equipos y jugadores (por ejemplo, elegir cartas, formaciones, kits, etc.). Todo funciona correctamente cuando el usuario selecciona una opción y navega a la siguiente pantalla. Sin embargo, al usar el botón de “Regresar”, los componentes no se restablecen a su estado inicial, sino que permanecen en la última interacción.Lo que ya he intentado: Asegurarme de que la casilla “Reset component state” esté marcada en la interacción del botón “Regresar”. Reconstruir los componentes interactivos desde cero. Probar el flujo en un archivo limpio de Figma

The Figma Make chat has gotten so long that I can't do anything anymore. It's running very slowly. No prompts are being entered, and the "thinking" message keeps popping up. How do I open a new chat? When I start a new Make project, I see it running very fast. Why do old projects get stuck?

Subject: Request to Revert Account to Starter Plan and Restore Access to FilesMessage:Hi Figma Support Team,I am reaching out regarding my Figma account.My Education plan has expired, but my account has not automatically switched back to the Starter (free) plan. As a result, some of my files are now inaccessible or locked, even though they were originally created by me and should be fully editable.I would like to request your assistance to: Revert my account to the regular Starter plan. Restore full access to all my previous files without losing any data or layers. These files are very important to me, and I need to continue working on them. Please let me know if any additional information or verification is required from my side to complete this process.I appreciate your help