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Question

How can I contact Figma support? I left a support request a long time ago but haven't received a response.

  • March 31, 2026
  • 1 reply
  • 9 views

Quan Nguyen Hoang
I requested support regarding my Figma billing request but received no response despite submitting numerous feedback forms. How can I get support to answer my question?

1 reply

  • Figmate
  • March 31, 2026

Hi ​@Quan Nguyen Hoang,
 

I’ve located your support ticket (#1815646) and can confirm it’s in the right hands. I’ve also escalated it internally to ensure it's prioritized.

For your security and privacy, we aren't able to handle billing issues directly here on the forum. A member of our team will follow up with you via email as soon as possible.

 

Thank you for your patience!