Hey,
Me and my team sent out 2 tickets (1806133, 1823227) for an amendment of our existing plan because we do not need the enterprise plan, nor the rest of the seats in this capacity, and since the support team is unresponsive I’m resorting to hopefully finding a resolution here.
Thanks,
Vuk from EvolveWell
Hey
I can see you’re already now in touch with our support team, so I’d recommend continuing the conversation there. I’ve added a follow-up note on your case.
As a reminder, we’re not able to handle billing-related issues in the Forum due to security and privacy reasons. Thank you for flagging it and for your patience while the team reviews this!
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