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Question

I accidentally deleted my account.

  • March 31, 2026
  • 1 reply
  • 89 views

Chaeyoung Kim

Dear Figma Support Team,

I simply intended to log out, but I accidentally deleted my account, so I am very embarrassed. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.

I have also submitted an inquiry to the customer service center, and the ticket number is #1822134. I ask for your understanding that I am posting this inquiry here as well, as I am currently very anxious and nervous and would like to receive a response as soon as possible.

If you can, get my account back, please. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.

Thank you so much for your understanding and support. I look forward to your positive response.

This topic has been closed for replies.

1 reply

  • Figmate
  • March 31, 2026

Hi ​@Chaeyoung Kim,

 

I understand your concern, especially with important projects and work stored in your account.

 

For security and privacy reasons, we can't handle account recovery here on the forum, but please rest assured you’re in good hands.

I can see that a support specialist is actively working on your ticket (#1822134) — they are best equipped to assist you and are already looking into this.

I’ve also added a note to your ticket about our conversation here for additional visibility. I’ll close this post for now to streamline our communication. Our team is working on it and will email you as soon as possible.
 

Thank you,