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Hello everyone,I am the only developer working on my project OzoneBio. I have never invited any team members and have not assigned any additional seats.Despite this, an extra Dev seat and an additional Full seat were automatically added to my account (redacted by the moderator due to PII). This resulted in incorrect overcharges on invoice No.PA4VQX5K-0002 for the billing period 31 March – 30 April 2026.I have already contacted support two days ago, but have not received any resolution yet.Could someone please escalate this case or provide assistance?Thank you.

Hi everyone. So, I was invited to help a little with the project, but there’s a message that I need to verify I am a student or educator since it’s an education team. I am not, by the way, so I'm thinking about buying a professional plan since right now I’m on a free one. Will it give me full access to the education team project?

안녕하세요 자동 결제로 인해서 지난 5월 4일에 클로드 결제가 됐는데, 이제 유료 피그마 사용하지 않을 계획이라서 결제 취소 예정이었는데 결제가 먼저 되었습니다…제발 환불 부탁 드립니다 ㅠㅠ

Dear Figma Community,I am having trouble verifying my student status again. My university recently changed its name, which also slightly changed the university email domain. Both the old and the new version of the email address still lead to the same inbox, so I receive emails sent to either address.The problem is that my older Figma account, which is connected to the previous university email address, is no longer verified because the student status has expired. I still need access to the projects from that account, especially for my final semester, but I cannot re-verify the student status successfully.I have tried several times and uploaded the required enrollment documents, including both a short and a long version of my certificate of enrollment. However, the verification keeps failing and says that the documents are not sufficient, even though similar documents had worked for verification in the past.I have spent a lot of time trying to solve this,

Hey!I recently noticed a strange error in several of my projects. When I apply smart animate to a component, the text is increasingly displayed incorrectly.Example 1: I use a zoom effect on an image with a delay, and the text remains unchanged in both states. In the preview, the text suddenly becomes larger. I suspect that my variable mode for the font size is being ignored during the initial interactions, which is causing the error. It is also strange that the error only occurs in the first transition; the other images do not have this problem. Example 2: I have the same problem with the text in an accordion element.

If i use figma sites to design websites with a professional plan, can I hand over the just the site, minus editing to a client without them having to buy a subscription to keep the site alive? if so how do i go about it?

How do I fix this error? 

When attempting to connect our apex domain (pacerpro.com) to a published Figma Site, we received the following error:We use DNSimple to manage DNS records. There is not AAAA record for the apex domain in the records. The only AAAA record (which we don’t want to remove) is the following subdomain:AAAA api-ip2.pacerpro.com 2604:a880:400:d1::7a8:c001How can I resolve this issue?

i am using Macbook and its not available in the app or in the website so what is the solution for that ? its not available in the help section in the file or in the view tab and i do not have additional resources tab…My account does not have the UI3 toggle available on the desktop app or the web, please manually flag my account for the UI3 release.

We plan to purchase the Professional Plan on an annual basis. To proceed with the purchase, we require the following documents for current year:Form No. 41No PE (Permanent Establishment) CertificateTax Residency Certificate (TRC)Please note as per DTAA , to avail concessional rate of holding Tax (TDS), we require above 3 documents. Please provide us for current year.

Hello! I’m about to send my first Figma plugin for approval, and wanted to check a couple of things before I do.Data security questions: I’d like to complete this, but the answers are likely to change as I develop the plugin further. Can I change these answers after the plugin has been published?Author: Likewise, I’m happy to share the plugin with myself as the author for now, but may want to change to a team in future. Is this possible?

I started using Figma Make 1 week ago and subscribed to the Professional plan(full seat).The design copy feature was working fine at first, but when I checked again today, it seems to be disabled and I can no longer use it.

I’m unable to add text to my design at all, not even by copy-pasting. When I select the “T” option, only a  box appears.Can someone help me with this issue? 

Hi,I want to report a critical issue with typing/input in Figma and FigJam on Windows.Problem:Typing becomes extremely laggy or completely unusable Characters are skipped or input behaves unpredictably Sometimes typing only works correctly when holding Ctrl Scroll/zoom behavior also becomes inconsistentImportant observations:The issue starts after a short time of working (initially typing works fine) Affects both Figma desktop app and browsers (Chrome, Edge) Occurs across multiple accounts and different machinesScope:This issue affects over 30 of my students It is not limited to a single setup or device Makes it impossible to conduct classesAdditional detail:Users on iPads do NOT experience this issue at all Other applications (e.g. OneNote) work perfectly fine on the same devices Resetting Windows and r

Need to cancel virtual ticket so I can purchase in-person one for Config 2026, but am unable to do so, Im just in an unhelpful loop of hell.

I’m publishing my Make kit package (@my-org/figma-make-kit) to Figma’s npm registry from GitHub CI (currently 2.0.0), but when a user in our Org creats a new Make files using our Kit, Figma Make still pull the older kit-published version (1.0.0).When I try to update the kit in Figma via Edit items in kit + Update kit + Publish, Figma attempts to publish the package to Figma’s npm again and fails with “this package version already exists” and the Update kit modal also tries to bump the version (e.g., 2.0.1), which would then conflict with my CI publishing flow, as the next time we would try to publish from CI to Figma, we will get an error in CI “this package version already exists”.Is it possible to automate publishing of Figma Make Kits from our own CI?Why Figma Make is not able to consume the latest CI-published version to Figma’s npm registry without requiring Update kit to pub

The behavior when pressing “Esc” in the Variables panel is not working as expected. By default, whenever two or more windows are open, the last child window should be the first one to close when pressing Esc.In the Variables panel, the behavior is reversed, and the parent window closes instead of the child window.My suggestion is that, when a sub-window is open inside the Variables panel, pressing Esc multiple times should close each window in the correct hierarchical order. Reported behavior:Esc key behavior in the “Variables” panelExpected behavior:Esc key behavior in the “Styles” area 

I can no longer use the email address I used for my Figma account. When I try to log in, it asks me to enter a code sent to my email, so I cannot log in at all. What should I do?

Hello,I am currently a university student in South Korea. I am trying to verify my student status in order to use the Figma student plan.SheerID Verification Support told me that my verification was approved on April 17, 2026. I did receive the approval confirmation email on that date, but the approval has not been reflected in my Figma account.If needed, I can provide student verification documents, such as a certificate of enrollment, by replying to this email. I would appreciate it if you could review my case and let me know how to proceed.My name is YunJin Kim, and my email address is (redacted by the moderator due to PII)Thank you.

Hello, I am a college student. It's nothing but student authentication ended while using pygma, so I tried several times to get it back, only the limit was exceeded and it wasn't authenticated. Since I am a student, I do not have funds, but I would like to ask if you can authenticate me once more.

Hello, I recently started a full-sheet annual subscription. But after that, I got a new job recently, and the company said it supports the Figma subscription by paying with a company card, so I want to cancel and refund the annual subscription I paid for, and then pay again with a different card.

Hi , I am unable to use a third-party tool (Weavy) because Figma consistently returns figma.com/blocked.html during the connection flow. This happens across Brave and Chrome, on different networks (including mobile hotspot), and even with newly created accounts, which suggests the issue is not account- or device-specific. It appears the tool is attempting to load Figma inside an embedded/iframe context, which is being blocked. Could you please confirm whether embedded authentication or app loading is restricted, and advise the correct redirect or popup OAuth flow that integrations should use to avoid this error? I am accessing Weavy directly through the official website of Weavy (weavy.ai) using my Weavy account. However, when I try to open or connect my designs inside Weavy, the Figma authorization flow redirects to figma.com/blocked.html and returns 401 errors.I understand that the Weavy / Figma integration is not yet fully available on the Figma platform. My

I’ve been researching how writers build their online presence and realized how important a well-designed website is for connecting with readers. It made me curious about what others think works best in author website development and what features really matter. Have you worked with any author website designers who created clean, useful, and reader-friendly sites? I’d really appreciate honest suggestions or experiences on choosing the right design approach.

When I use the AI “Replace Text” feature in Figma, the generated content replaces my text correctly, but it causes serious issues in my components and prototypes. Design is normalPrototype is damageWhat happens:Text, icons, and overall component layout become distorted Elements appear misaligned and “fragmented” (almost pixelated or broken into uneven spacing) The entire component loses its visual consistency The issue persists and cannot be easily fixed manually:This significantly degrades the quality of my prototypes and makes them look visually

Hello, Figma team, I logged in to my account (redacted) today, and surprisingly it shows that the account is suspended without any prior instructions. I’m a design student, and I use Figma mainly for coursework and personal projects — like working on group presentations, creating interactive website prototypes for assignments, or learning UI design. My academic life really depends on Figma right now. I urgently need access to the files in my suspended account because I have deadlines coming up. I sincerely hope you can review this suspension and let me know what caused it, so I can make sure this misunderstanding doesn’t happen again. I have always followed Figma’s terms carefully, and I will continue to do so. I’d really appreciate your help.Regards,Sabrina Chen