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My account was credit with a large bill of 59 Euros. My billing cycle was only from 13 June to 13 July, and was not informed of this billing cycle. I request a refund for this amount

Hi everyone,I have a few questions about Figma Motion.Is it not possible to use curved position paths in Figma Motion?As far as I can tell, there does not seem to be a way to adjust a position path with Bezier handles or a similar path-editing method, beyond using position keyframes.The only workaround I found was to overlap movement keyframes with position animation to create a curved motion, but this feels inconvenient and limited in terms of customization.Apologies if I simply missed the feature.Is it possible to animate variant changes?It would be very useful if there were a way to change variants using something like hold keyframes.I also looked into whether variables could be used for this, but at least in my case, I could not find a way to make it work.In prototyping, is there a way to make a Motion animation play only on a specific action, such as click or hover?I wanted to create an animation where an overlay appears on click, but when the overlay opens, I cannot reset the pla

I wish there was a way that a layer (whether it is a frame, group, shape, component or text) to follow a set path (and that you can offset the X and/or Y), so things like this are possible to make: 

So, I am trying new motion features and wanted to try to move shapes around the circle. But noticed that path animation and pen tool are greyed out. Are these features going to be added later or am I doing something wrong? Do I need some certain pluging for them to work?

I’ve installed the latest Figma Desktop App but after trying to do an initial launch. I see the process in Task Manager but there is no Figma App to work on.I’m using Windows 11 and I’ve already done these stepsClear the Figma Desktop CacheCorrupted cache files are the most common reason the desktop app fails to openOn Windows: Force quit the app Open the Run dialog by pressing Win + R Paste %APPDATA%\Figma and press Enter Delete the Desktop and DesktopProfile folder  Performed a Clean Reinstallation!

Hi Figma team, I'd like to apply to become an approved seller to publish a paid plugin on Figma Community using Figma's native payment system. The plugin is an accessibility audit tool: it scans a design file against WCAG 2.2 / EN 301 549 criteria and generates a client-ready report (UI + PDF export). Planned model: freemium — free tier stays fully functional, full report and PDF export behind a subscription paywall via the Payments API. I plan to publish the free version first and add the paywall once approved. Account details: individual account, based in Canada (supported payout country). Could you let me know the steps to get approved? Happy to provide any additional information. Thanks!

Hi guys, I subscribed to figma not because I just wanted to use Figma Make. I thought the AI worked for designs as well, just like https:sleek.design, but unfortunately for me, what is made, can’t be edited on Figma Design. How do I cancel this subscribtion. It’s been taking almost £22 from my account monthly - no matter what I do.Many thanks.Abe

Hi Figma Support,I recently updated my AI credits after running out of the 3,000 AI credits included in my Professional Full seat.However, I realized that the additional AI credits are not available for immediate use and appear to be scheduled for my next billing cycle.Since I needed the credits right away and haven't been able to use the additional AI credits at all, I'd like to request that this AI credit update be canceled before it is charged.The upcoming invoice currently shows an "AI credit updates" charge of $24.As the additional credits have not been used, I would really appreciate it if you could cancel this update and remove the upcoming charge.Thank you very much for your help.Best regards,

Hi!I’ve been tasked with making about 96 lego faces,i already have pre made assets (5 eyes,3 mouths,2 brows,4 beards)is there’s any way to automate complining those parts in one face ? so i won’t need to do every single face by hand ?

I’ve submitted my plugin and it seems to be taking longer than expected.I’m trying to get a sense of the average time it takes to get approved.Would appreciate any recent experiences. Thanks.

Hi All,I am constantly getting this message - any help is much appreciated.”Something went wrong. Try again. 58d4b11a-91e8-4dbf-8cfb-fbc23c2f0104”.ThanksSK

My school doesn't have a school email i could use. Technically I have one but it's not accessible for students and is only used to sign in to school computers. I already had an education account on my normal google account and i went to re-verify it but now it won'tet me do so without a school email. I need to use figma for school as I'm an IT student but I can't pay for a normal upgraded account as i have no income.

Hi Figma Community / Education Team,I am writing here out of sheer desperation because the standard support routes have completely failed me, and I am at serious risk of failing a university class because of it.The Issue: I am applying for the Figma Education plan. Everyone else in my university group applied the exact same way and got approved. For some reason, the automated SheerID system failed in my case.The Support Loop: I contacted Figma Support (Ticket #1784710). They told me they cannot do manual reviews and sent me to SheerID support. I contacted SheerID support. They replied with an automated message saying: "we are unable to verify your status at this time [...] we are not able to offer further details or manual assistance for this specific request." They called it a "final determination" and closed the case without even asking for my documents (like my Student ID or schedule). So, Figma sends me to SheerID, and SheerID completely refuses to help or even look at my valid d

I can't use my Figma Agent or any AI features after upgrading my plan to Full Plan Seat. It always showing  'Something went wrong, try again'. Believe me, I tried everything but I can’t find the solution. Also followed these methods: https://help.figma.com/hc/en-us/articles/24142105480343-Troubleshoot-AI-tools-in-Figma.Can you please help me into this matter asap. Thank you! Error ID: 4d803112-b515-4dfa-a215-042c1e6c6d69

I have a problem: the annual plan renewal for my organization somehow includes taxes now; however, before there weren't any taxes included. I noticed that for some reason, in the "bill to" column, the address was changed - the country, to be exact. In all the previous invoices, the country was Kazakhstan; now it's Russia for some reason.So, to be clear, in the account settings, the billing address is and was correct, but in the invoice it changed, and I guess it started to include taxes based on the incorrectly changed country. How is that even possible, and can it be fixed?The invoice isn't paid yet because of that.I raised a ticket a week ago, and it’s still open without any answer. Invoice ID [redacted by moderator to remove personal information]

2026년 7월 11일 결재건 환불 부탁드립니다. 7월 11일 결재 이후 피그마 사용하지 않았습니다.

estava tentando excluir minha conta porém dava erro no processo de exclusão

When I go to take two frames and autolayout, it only registers one frame 

I keep getting errors when I try to open a file. It starts to load then it craps out and returns to the main screen. I can’t do anything. 

Hi Figma Review Team,I am writing to kindly request a status update on the review for my plugin, "DreamUI." We have prepared an updated iteration and would highly appreciate any feedback or updates to help us expedite its publication for our users.Best regards,Noor Maqsood | Creator (DreamUI)

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[plugin:vite:import-analysis] Failed to resolve import "./views/ManageView" from "src/App.tsx". Does the file exist?/workspaces/default/code/src/App.tsx:4:232 | import TopNav from "./components/TopNav";3 | import OverviewView from "./views/OverviewView";4 | import ManageView from "./views/ManageView"; | ^5 | import ConfigureView from "./views/ConfigureView";6 | import CommunicateView from "./views/CommunicateView"; at TransformPluginContext._formatLog (file:///workspaces/default/code/node_modules/.pnpm/vite@8.0.3_jiti@2.6.1/node_modules/vite/dist/node/chunks/node.js:30259:39) at TransformPluginContext.error (file:///workspaces/default/code/node_modules/.pnpm/vite@8.0.3_jiti@2.6.1/node_modules/vite/dist/node/chunks/node.js:30256:14) at normalizeUrl (file:///workspaces/default/code/node_modules/.pnpm/vite@8.0.3_jiti@2.6.1/node_modules/vite/dist/node/chunks/node.js:27544:18) at async file:///workspaces/default/code/node_modules/.pnpm/vite@8

Hello,I am writing to request a refund for an unexpected automatic renewal charge that was made on July 12.I intended to purchase and use Figma for only one month, and I did not believe that automatic renewal was enabled. However, I was charged again automatically on July 12. This renewal was not intentional, and I had no plan to continue using the service.I have not used Figma at all after this charge was made. Because this appears to be an unintended renewal or billing issue, I would appreciate it if you could review this payment and process a refund.Please also cancel any active subscription or renewal on my account to prevent further charges.Please let me know if you need my invoice ID or any additional information.Thank you.

7월 7일에 자동결제 된 요금제 환불처리 부탁드립니다. 자동 결제로 인한 원하지 않는 결제였고 결제 이후 피그마 사용한 적 없습니다.  

I’m experiencing an issue where some layers or component instances randomly change position after copying and pasting an entire screen/frame from one page to another within the same Figma file.For example, I have a mobile screen on the [design] mobile page that contains a Home Indicator component from Apple’s UI Kit. The indicator is correctly positioned at the bottom of the screen. After copying the entire screen and pasting it into the [dev] mobile page, the Home Indicator unexpectedly jumps to a completely different position near the top of the screen.This happens more frequently with locked layers or component instances, but I have also seen the same issue occur with layers that are not locked.The parent frame keeps the same size and overall structure, but some nested elements are repositioned during the copy/paste operation.Steps to reproduce:Create or use a frame containing nested components or locked layers. Copy the entire frame. Switch to another page in the same Figma file. P