Every time I try to use the AI feature ‘Expand an image’ the platforms responds with “Can’t expand transparent background”. It does not matter if the image is added as a Frame fill or is standalone in the page. If it is in ‘Fit’, ‘Fill’ or ‘Crop’ mode. It is just not working.
There was a similar problem about a month ago and it was resolved but now I experience the same error. I need an explanation and a timeline on when this can be resolved. Thanks in advance!
Question
Expand image function is not working
Hi
I understand you’re consistently seeing the “Can’t expand transparent background” error when using the Expand image.
I’ve tried to reproduce this on my end in Figma Design, but the feature is currently working as expected for me.
To help us investigate why this is happening specifically in your case, could you please clarify a few details?
- Just to double-check, do the images you’re trying to expand have any transparent areas?
- Is this happening in the desktop app, a supported browser, or both?
- Is this occurring in one specific file or across all of your files?
- If possible, could you share a screenshot or a short screen recording of the issue?
Once I have these details, I’ll be able to escalate this to our team for a take closer look.
Thank you!
Hi
I understand you’re consistently seeing the “Can’t expand transparent background” error when using the Expand image.
I’ve tried to reproduce this on my end in Figma Design, but the feature is currently working as expected for me.
To help us investigate why this is happening specifically in your case, could you please clarify a few details?
- Just to double-check, do the images you’re trying to expand have any transparent areas?
- Is this happening in the desktop app, a supported browser, or both?
- Is this occurring in one specific file or across all of your files?
- If possible, could you share a screenshot or a short screen recording of the issue?
Once I have these details, I’ll be able to escalate this to our team for a take closer look.
Thank you!
Hi
To help me raise this with the right details, could you let me know:
- Image placement: Does it make a difference whether the image is added as a frame fill versus a standalone layer like
@Rumyana Todorova mentioned? - Transparency: Do the images you're trying to expand have any transparent areas?
- Platform and version: Is this happening on the desktop, a supported browser, or both? If you're on the Figma Desktop App, are you running version 126.3.12 or later?
- Scope: Is this occurring in one specific file, or across all of them?
If none of that narrows it down, we can also take a closer look at the file directly — just let me know and I'll send over steps for sharing access securely. Appreciate you helping us investigate. 🙏🏻
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