Chat and Connect

Hi everyone 👋I'm the creator of Accessibility Score AI, a Figma plugin that helps designers identify accessibility issues before handoff. Accessibility Score AIInstead of checking accessibility manually, the plugin scans your selected frame and generates an accessibility report with actionable suggestions.Current Features✅ Accessibility Score (0–100)✅ WCAG Color Contrast Check✅ Typography Review✅ Touch Target Size Validation✅ Heading Hierarchy Analysis✅ AI-powered Accessibility Recommendations✅ Detailed issue list with severity levelsMy goal is to make accessibility easier for designers without requiring deep WCAG knowledge.I'm looking for feedback on:Which accessibility checks do you perform most often? What accessibility issues do you usually miss during design? Would you prefer automatic fixes or detailed recommendations? What feature would make this plugin part of your daily workflow?Planned FeaturesBatch scanning for multiple screens Design System accessibility validation Compone

Hi everyone,I'm Rosie, a mobile app developer who collaborates with UI/UX designers on eCommerce and marketplace projects.Recently, I've been working on a few white label ecommerce platforms, and one challenge keeps coming up. The goal is to create a design that's flexible enough to support different businesses while still allowing each brand to have its own unique identity.On one project, we initially focused on making everything highly customizable. While that sounded great in theory, it quickly made the design system more complex than necessary. Managing components, themes, and reusable elements became difficult for both the design and development teams.After reviewing the workflow together, we simplified the design system by creating reusable components with only the most essential customization options. It made the handoff from Figma to development much smoother, reduced inconsistencies, and helped us deliver the project faster.I'm curious how others approach this.If you've design

#2011369I made a professional annual subscription on July 6th, but I want to change it to a monthly subscription. I sent an email, but I don't get an answer. Please check.

Dear Figma Support Team,My name is Mohamed Essam, and I am writing to ask for your assistance regarding my Figma account.Unfortunately, I accidentally deleted the Google account that I used to sign in to my Figma account. I have currently forgotten the login details and I am unable to recover that Google account at this time.However, there is a very important project stored on my Figma account, and I believe that you may still be able to access or help recover it. The project is named "الأوائل - Elawael", and it is an investment project that I worked on very hard for nearly a month.Due to personal pressure and the circumstances I was going through, I did not realize that I had deleted the Google account associated with my Figma account until it was too late.I kindly request your help in regaining access to my account or at least recovering the project files, as they are extremely important to me and I urgently need them.Previous email associated with the account:[Redacted by moderator

UI/UX presentations often face a common challenge: stakeholders can see static screens, wireframes, and design mockups, but they struggle to understand how users will actually experience the product. A beautifully designed interface on a slide deck does not always communicate user flows, interactions, transitions, or micro-interactions effectively. This is where motion graphics can significantly improve the presentation and evaluation process.Rather than relying on screenshots alone, motion graphics allow designers to demonstrate how an interface behaves in real-world scenarios. Animated transitions can illustrate navigation patterns, onboarding flows, button interactions, loading states, and user journeys in a way that static visuals simply cannot. This helps product managers, clients, investors, and development teams gain a clearer understanding of the intended user experience before development begins.The growing demand for digital products has increased the importance of presentati

Many products aimed at preteens sit in an awkward space between children's products and adult-focused solutions. From packaging and messaging to accessibility and trust-building, designers face unique challenges when creating experiences for young users and their parents.When designing personal care products for children entering puberty, factors such as clear communication, age-appropriate visuals, inclusive design, sensitive language, and parental confidence all play an important role. The goal is often to educate without causing embarrassment while helping families build healthy habits.I'm interested in hearing how other designers approach:Designing for both children and parents as stakeholders Creating educational experiences around sensitive topics Balancing playful branding with credibility and trust Accessibility considerations for younger audiences Packaging and UI patterns that encourage positive self-care habits

As designers, we often focus on usability, accessibility, performance, and user engagement. However, cybersecurity is becoming an increasingly important part of the product development process.With growing concerns around phishing attacks, account takeovers, data breaches, and privacy regulations, design teams are being asked to incorporate security-focused features into their products from the start rather than treating them as an afterthought.Some examples include:• Multi-factor authentication flows• Passwordless login experiences• Secure onboarding processes• Privacy-focused user settings• Security notifications and alerts• User education within the interfaceAt the same time, adding security measures can sometimes create friction and negatively impact the user experience if not designed carefully.I'm curious how other designers approach this balance:How involved are you in security-related design decisions? Have you worked closely with cybersecurity or compliance teams during a proj

Hi everyone,I’m interested in how design can make digital resources more accessible for children, parents, and individuals who need learning support. Good UI/UX can play an important role in making information easier to understand, reducing confusion, and helping users find the right guidance quickly.This is especially important for services related to assessment, therapy, education support, and parent guidance. For example, resources like Learning Disability Support in Lahore can benefit from clear layouts, simple navigation, readable content, and accessible design patterns.I’d love to hear from designers here: what are your best practices for creating accessible and supportive digital experiences for users with learning challenges?

Hi, We are unable to get any revert on the Ticket registered, also not able to see the status of the ticket in my account login. Ticket No - #1966767 / #1971007

Dear Team,I need help regarding an existing account cancelation. I don’t know who is our sales rep.Our company name is MMS Communications Hungary Kft - Publicis Groupe Budapest. Our existing account is Organization level. But we need to move all of our users and existing data into our Group Account which is Enterprise. I need to contact with those people who can help to cancel or shift can be happen before the renewal of existing account subscription - I’m not sure how to can be done technically.  Could you please reach me as soon as possible in order to connect the stakeholders with your experts.Thank you.Best regards,Miklós

(redacted by the moderator due to PII)

I wanted additional credits only for one of the month and now figma is charging me for every month by default. How can I reset to only my base sub plan and not additional credits. I haven’t used any credits since last 2 months and being billed (for additional 2000 credits), whereas my base plan already offers me 3000 credit points. 

Hello~ first time posting here but would anyone have an extra ticket to spare or sell to the DC watch party?? I’ve never attended the event and I have a few friends going. I thought I RSVP’d a while back but it seems that I never did. If anyone has a ticket to spare, it would be greatly appreciated!  

I recently got my Figma to upgrade to the educational plan, but still it shows 0 AI credits , as it's an emergency, as I wanted to submit my project tonight; I want AI credits immediately.

We are currently exploring a solution to enable automated localization of Figma-based UI screens as part of a larger enterprise workflow.Use Case OverviewOur goal is to build a Figma-based translation pipeline that:Extracts text from Figma design screens Sends the extracted text to an external localization system (e.g., Localize) Replaces the original text with translated text (e.g., German) within the same Figma design Exports the updated screens as images (PNG/JPEG) for downstream usage (e.g., documentation such as IFU manuals)What We Are Trying to AchieveWe want to provide a seamless experience for end users, where they can:Input a Figma design (or screens) Select a target language Receive back the same Figma screens with translated text appliedKey Questions for Figma TeamWe would like guidance on the following:Text ExtractionBest practices for extracting all TEXT nodes at scale via the Figma API Efficient ways to traverse and manage large design filesText ModificationRecommended ap

HI team I forgot to cancel the planWould you refund this invoice?  [invoice redacted by forum moderator to remove PII]

Support for creating high-fidelity wireframes, mock-ups, and interactive prototypes with the ability to collaborate and test design templates for digital dashboards. • Real-time collaboration and commenting capabilities for teams to work simultaneously on designs with permission control (view-only, comment-only, and edit access) for secure collaboration with external stakeholders or clients. • Integrated version control to manage changes, with a history log and the ability to revert to previous versions. • Integration with tools like Slack, Jira, and Trello for streamlined project management and communication. • Plugin ecosystem for added functionality (e.g., accessibility checks, lorem ipsum generators, custom icon libraries).Professional plan.

hai

Hello Figma Support Team,We require an urgent investigation regarding file deletion activities performed by the user REDACTEDWe would like to obtain detailed audit logs and activity records related to:File deletions (Drafts, Projects, Teams, and Shared Files) Permanent deletions, if applicable File ownership changes File transfer activities Project or team removal actions Timestamps (UTC and local timezone if available) IP addresses associated with the activities Device/browser information used during the actions Any recovery options available for the deleted filesUser Email: REDACTEDPriority: Critical / Business ImpactingWe are currently investigating missing design assets and need to determine whether files were deleted, transferred, or otherwise modified by this user.Please provide:Complete activity logs for the specified user. Details of all deleted files and projects. Recovery options for deleted content. Any additional audit information available under our subscription plan.This

I am working Hindustan Foods Limited.

My AI is not working, Everytime it shows " Something went wrong, Please Try again".

Request to Recover Missing Figma FileHello Figma Support,I’m contacting you because one of my Figma files has disappeared unexpectedly.The file is no longer visible in my account, and other team members also cannot find or access it. I already checked Drafts, Recent files, and Trash, but the file does not appear there.Here is the information I have:Account email: [redacted by moderator to remove personal information] File name: FIXINO Team / Project name (if applicable): TEAM Approximate date/time when it disappeared: TODAY File link (if available): [redacted by moderator to remove personal information]   Could you please check whether the file can be recovered or help identify what happened?Thank you for your support.Best regards,amirhossein. 

quick survey for anyone who uses Figma at work regularly — takes about 15 min and pays $45. you qualify if you're US-based, employed, and actually use Figma (not just have it installed lol).designers, devs, PMs, marketers all great!link here: https://terac.com/interview/start/r/7e7e8f01-4d62-4044-9b27-b41d66223262Please let me know if you have questions!

I ran into an issue recently where an outgoing internet call wouldn’t connect, and the app just showed a generic error message. No clear explanation, no guidance — just a code.It made me think about how we design these moments. When a call fails (a VoIP error code), the cause could be anything from a weak connection to a backend issue, but users don’t really care about the technical side — they just want to know what to do next.How do you approach designing these kinds of error states? Do you keep it simple and friendly, or provide more detailed troubleshooting info somewhere in the UI?Would love to hear how others handle this in their products.

Hey everyone. Alexander here, maker of a Figma plugin called Design System Sync. Posting because I just shipped a feature that solves something nobody talks about: even after a "successful" token migration, half your components are still hardcoded with raw hex. I kept seeing this in our own files. Library updated to variables, design team happy, PR merged. Then a month later someone notices a button still shows the old brand colour, because three properties on one variant never got wired up. By that point nobody remembers which migration missed it. The new feature is called **Unwired detection**. The plugin scans every component and surfaces which properties still use raw hex codes instead of your variables. A new card on the scan results shows the count. Click in and you see the exact component, the exact property, and which variable you probably meant to use. So before you ship a rebuild, you actually know if the migration was complete instead of finding out months later. Free tier c