Hi,
We are unable to get any revert on the Ticket registered, also not able to see the status of the ticket in my account login. Ticket No - #1966767 / #1971007
Ticket Status #1966767 & #1971007
Hi
Thanks for reaching out here, and I'm sorry you have not heard back from the team on your ticket.
I was able to locate your support requests. It looks like ticket #1971007 was merged into #1966767 so our team can track everything in a single conversation.
In the meantime, I've also gone ahead and escalated your ticket #1966767 internally to help increase its visibility with the team.
Someone will follow up with you through that support ticket as soon as they're able, so please keep an eye on your inbox.
Appreciate your patience in the meantime 🙏
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