Ask the Community

I’ve been using Instrument Sans and Instrument Serif for a while now and until recently its no longer working. I have the fonts installed in my fontbook and I’ve reinstalled them a few times. Anyone else run into this issue recently?

I can’t work in the app anymore. Only browser version works but doesn’t allow me to open the desktop app. The “Open the desktop app” button isn’t active

One unexpected annual payments have been made.I’d like to refund it.My Unique handle：@af993ffc_b5ac_4

Are you people out of your minds?Just had to check something in a file I saved earlier (I have this habbit of downloading a local backup of a file I work on)… and it was on a branch of this file… and THE BRANCHES ARE NOT SAVED WHEN THE FILE IS SAVED?????????Do you expect me to save like 20-30-40 branches per file to have the local backup?ARE YOU OUT OF YOUR MINDS?

Hello everyone, It seems like there’s no way of looking for creators in the community when using the Figma app (vs the browser). I often want to use it to try and find official resources. Is it hidden somewhere?App:Browser: 

Hello, I need to find a bill dating from June 2025 for our accounting but the home page’s design has recently changed and I can no longer find my way to my team’s admin nor the billing history.  Edit: Nevermind, it turns out that you idiots disable access to the billing history as soon as the plan is cancelled. Have you ever heard of something called accounting? Fucking hell.

I’ve recently tried to dive into the use of component slots. It sounds great in terms of keeping the components more flexible and discouraging the need to detach. However i’ve hit a wall when it comes to swapping instances. Let me try to explain: I create a component and include the slot component into it, I’ve made the slot component so that i can through the properties panel adjust how many slots i want (as columns or rows). So that works fine. When i swap a slot through the properties to another component instance it looks OK the first time. However, if i were to click on same slot again in the properties and change to another component. Ex. If i first added a image component and then switched it to a button component. It will have the size of the “default” slot component and ignore the correct size of the button, image or whatever component i replace an already instance swapped slot with. So if the slot size is 64px in height, the button in this case would have 64px (even though it

I’m creating a prototype with a right panel where the panel contents “slide in” and “slide out” to show navigation.The first layer darkens as it’s sliding out. I can’t figure out how to stop that. I just want the first layer to move off to the left and the second layer to slide in from the right. In the example below, captured mid-animation, “top level” is sliding out and “second level” is sliding in. Both have white backgrounds but “top level” is darkened as it is exiting.What causes this and how can I turn it off? 

I’m working on a Figma site and noticed an issue where the font appears differently in preview or published mode. For example, I’m using SF Pro Bold in my design, but it renders as SF Pro Regular when previewed or published.Is this a known issue with Figma Sites? Are there any recommended or “safe” fonts to use that retain their styling accurately in preview mode? Would love any insight or workaround if this is a bug. Thanks!PreviewDesign 

Hi, I was wondering if each time that I upload, meaning replace the initial XLS file for creating templates in bulk, I have to do this manually?   

Please share any help/ advice!! My static design looks different to when I view it in preview mode and the layout is changed on all my pages when previewing. Please could you advise why is it doing this, thank you so much!! Ruby :)  

Hey folks, I’m pretty new to Figma and have zero experience with Node.js or React.😆 I was wondering if it’s even possible to self‑host Figma Make on a basic cPanel shared hosting plan.🤔Is this doable for a small personal project, or am I better off looking at other hosting options?😇 Any tips, guides, or beginner‑friendly explanations would be awesome. 😎

The flashing blue hints are very disturbing when presenting in Figma Slides.. Is there any way to turn them off?? 

When presenting, sometimes it works to just go back to the previous slide and forward to the slide with the embed to restart an embed prototype. But I noticed that for some prototypes it will not reload it and stay on the last state. Am I missing something or is that a bug?

I have checked my organization settings and the AI features are turned on but they are not in the toolbar of any of my organization or my admin account. Surely, since we pay THOUSANDS of dollars per year; our account should have this feature already during the release? Am I missing something? My UI/UX team members are asking me about these features and I dont know what to tell them or when I can tell them they will be available, if they are not available already. Which I would find hard to believe that our account(s) would not have this available already with the amount we pay to Figma annually for this service. Please tell me I am missing something and help me get this feature turned on for my team. Thanks

I want to create an interactive effect of clicking a button on the page to retract the page into a floating window, how should I do it?

I noticed in the figma playground files, the layers have preview thumbnails that help distinguish layer type such as section and show contents within frames...I am wondering how this is done to add to my own files?  

Very important and helpful feature removed. Now means the process has to be pasting into artboard, copying the layer, deleting the pasted image, then pasting the layer into the correct frame. Very, very unhelpful.

I need to send a project to my teacher. How can I use his email to find his team project and log in there

I'm having trouble using the glass effect in Figma and I'm not sure what I might be missing. Is there something I might be missing or any common issues to check?I've been trying to apply a glass effect to my designs but it doesn't seem to be working as expected. I'm wondering if:- There are specific requirements for using the glass effect- It might be related to my subscription plan or account type- There are certain conditions that need to be met for it to work properly- It's a known issue that others have experiencedAny guidance or troubleshooting tips would be greatly appreciated!

Hi support team,I recently graduated from my school and I have lost access to my student figma accountl. Please help me recover my files or update the account’s email with the new one. I have years and years of work that suddenly just disappeared !school email: [redacted by forum admin/moderator to remove PII]new email address with no existing figma account: [redacted by forum admin/moderator to remove PII] student team: KIUTECHI already submitted a request via this link https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001731233please help !

I would love some help please :) Thank you! I want one action to trigger another. Ie: When I click the ‘number’ (which is a component), another component variant (the box) goes from close to open. I cannot figure out how to do this. I’ve tried applying variables too but it just does not work.   

When I am importing pdf - it automatically goes to FigJam. I need to work in Figma design or Slides, I copy graphs to Figma design but all elements have corner radiuses (3). I need 0, I change to 0, looks good, as soon as I change size/scale - reverts to 3 corner radius. Elements show up as “shape with text” (even though there is no text), there is no option to detach in menu, shortcuts and plugins to detach, flatten do not work. What is the best way to:a) detach FigJam layers so they don’t revert backb) is there a way to control to import to Figma design or Figma Slides directly (drag and drop results in failure, import via button always imports to FigJam) to avoid this problemThank you for any help

Hi! I was trying to export my banner but it doesn’t comes with the right size of the image..I’m struggling to find what I am doing wrong 

Does Figma Buzz automap your csv/xlxs field names to your Figma layer/component/frame names?